Thomas C.

General Manager - Cross Dock at FragilePAK
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us****@****om
(386) 825-5501

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Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • General Manager - Cross Dock
      • Mar 2020 - Present

    • United States
    • Manufacturing
    • 200 - 300 Employee
    • Assistant Distribution Center Manager
      • May 2018 - Mar 2020

    • United States
    • Retail
    • 700 & Above Employee
    • DC Inbound Department Manager
      • Jun 2016 - May 2018

      • Successfully designed and set-up a 3PL operation in partnership with Mattel that provides the entire TRU supply chain network of 8 Distribution Centers, and 1 E-commerce facility with all exclusive products. • Manage 2 Shift operation including 2 Warehouse Team Leaders and 20 Team members • Because of the successful 3PL project start-up, I took on the added responsibility of managing 2 Additional Departments within the retail Distribution Center. These Departments include High Bay Case Pick and Storage adding 2 Additional Warehouse Team leaders and 35 Team members • Provide Leadership and maintain a safety 1st mindset • Trouble Shoot operational issues and take corrective actions to ensure standards, budgets and service levels are met • Utilize best practices and Lean to drive Key performance indicators (KPI’s) • Plan and communicate goals priorities and act as an agent of change when the situation requires it • Communicate development opportunities for direct reports regarding training, performance management, Incentives and leadership development

    • Transportation/Trucking/Railroad
    • 700 & Above Employee
    • Warehouse Supervisor II
      • Jun 2014 - Jun 2016

      Key leadership role in start up of a 30,000 sq account in one of the companies Dallas TX facilities•Key role in the relocation of our clients DC from Brownsville TX. •Manage 2 team leads and 12 forklift operators.•Responsibilities include customer service, shipping, receiving and inventory control using oracle.•Manage daily customer shipments of finished goods to our customers globally. •Manage the daily shipments of raw material required for the production of finished goods to the plant in Mexico.•In May 2014, I was asked to travel to Dallas to help one of our other locations open up an expansion facility. As a result of these efforts, I was asked to manage the start-up and daily operation of newly acquired account.

    • Warehouse Supervisor II
      • Feb 2009 - Jun 2014

      Had a Key leadership role in start up of 500,000 sq ft food grade DC. Explosive business growth resulted in 120,000 sq ft expansion in less than six months.•Managed an off-site storage location for British Petroleum during hurricane season. • Responsibilities included shipping and receiving of all emergency reserve products on an as needed basis.•Initial role as Inventory Control supervisor resulting in an inventory accuracy of 99.87%.•Full over sight of quarterly physical inventories.•Manage the inventory using a home grown WMS systems and JD Edwards-Multi System Integration & Daily Transactional Reconciliations.•Managing a team of 3 Inventory Control clerks.•Quality Control, including put away and shipping audits.•Fill in for Operations Manager when needed.

    • Customer Service and Inventory Control Supervisor
      • Feb 2009 - Jun 2014

      Managed team of 7 shipping, receiving, and office clerks across 3 shifts.•Supervised the handling of EDI’s and ASN”S.•Monitored the fulfillment of domestic and International orders.• Reported daily order discrepancies such as shortages to the customer’s Direct Revenue group.•Acted as a liaison between XPO's management team and our client resulting in high customer satisfaction•Investigated the root cause of all shipping and receiving discrepancies.•In February 2011, volunteered to take the additional responsibilities of 2nd shift operations.•Responsibilities included daily shipping and receiving.•Supervised 2 team leaders and 20 forklift operators.•Performance metrics management.•Daily maintenance of KPI reports. •Completed Six Sigma Yellow belt classroom training

    • United States
    • Retail
    • 700 & Above Employee
    • DC Production Manager
      • Mar 2008 - Jan 2009

      Managed daily warehouse operations of multiple departments within a 500,000 sq ft distribution center, leading a team of 4 Team Leader and 45 warehouse associates. •Increased the team’s daily productivity performance by 13%. •Spearheaded the development of a team performance audit program to help reduce picking errors. •Increased the team’s picking accuracy from 99.51% to 99.69%. •Team development responsibilities included the hiring and training of, group leaders, general warehouse associates, as well as administration of performance improvement actions and appraisals.

    • Retail Apparel and Fashion
    • 100 - 200 Employee
    • Outbound Operations Manager
      • Nov 2007 - Feb 2008

      Full management oversight for a team of 2 outbound supervisors, 3 group leaders, and 75 warehouse associates in a 400,000 sq ft distribution center. •Increased team efficiency in key operating areas through aggressive recognition and reward programs. •Increased the team’s Lines Picked per Hour by 53%. •Reduced the cost per unit by 11.1%. •Implemented an internal audit program to monitor team performance. Full management oversight for a team of 2 outbound supervisors, 3 group leaders, and 75 warehouse associates in a 400,000 sq ft distribution center. •Increased team efficiency in key operating areas through aggressive recognition and reward programs. •Increased the team’s Lines Picked per Hour by 53%. •Reduced the cost per unit by 11.1%. •Implemented an internal audit program to monitor team performance.

    • United States
    • Warehousing and Storage
    • Texas Branch Manager
      • Jan 2007 - Nov 2007

      Leadership responsibilities included full oversight of all daily operations, including sales, business development, customer relations, and distribution. •Service area included Texas state-wide and the surrounding southern states. •Expanded Texas customer base with aggressive sales growth. •Maintained current and new customer accounts and relations. Leadership responsibilities included full oversight of all daily operations, including sales, business development, customer relations, and distribution. •Service area included Texas state-wide and the surrounding southern states. •Expanded Texas customer base with aggressive sales growth. •Maintained current and new customer accounts and relations.

  • Kent H Landsberg
    • Grapevine TX
    • Warehouse Operations Manager
      • Dec 2005 - Dec 2006

      Managed daily warehouse operations spanning two shifts, lead a team of 25 direct reports in a 135,000 sq ft facility. •Warehouse responsibilities included oversight of shipping, receiving, picking, inventory control, facilities maintenance. •Administrative responsibilities included budgeting, team development, and project management. •Managed fleet of 12 trucks, delivering product daily on dynamic routes. •Maximized warehouse productivity through improved labor utilization. •Oversaw a multi-million dollar vendor managed inventory, which included off site staffing, warehouse zoning and layout, shipping, receiving, inventory control of raw materials, and finished goods. •Sourced and negotiated contracts for maintenance, supplies, and equipment. •Eliminated one route and driver by maximizing distribution efficiencies, saving annually $29,000 annually. •Saved $32,000 in annual pallet costs by restructuring the exchange program and eliminating the need for rental storage trailers.

    • United States
    • Retail
    • 700 & Above Employee
    • Warehouse Manager
      • Nov 2000 - Dec 2005

      World Distribution center •Hired as a supervisor, promoted to warehouse manager in August 2002. •Managed a team of 95 warehouse associates, 2 warehouse supervisors and 3 group leaders in a 1,000,000 sq ft distribution center. •Planned, scheduled, and managed the daily work activities of multiple departments within the distribution center. •Set the single shift shipping record of 63,000 cartons loaded in 10.5 hours. •Achieved and maintained an order fill rate of 99.97% in the cross belt sorter department, first shift to ever achieve this goal. •Assisted with integration testing and implementation of the new WMS system, replacing J.D. Edwards as the principal operating system. •Maintained 100% production while transitioning from J.D. Edwards AS/400 WMS to Provia’s Via Ware WMS and YMS systems. •Team development responsibilities included the hiring and training of supervisors, group leaders, general warehouse associates, as well as administration of performance improvement actions and appraisals.

  • Leather Center
    • Carrollton, Texas
    • Warehouse Supervisor
      • Mar 2000 - Nov 2000

      Directly supervised warehouse team members, including shipping, receiving, order pulling, and stock replenishment. •Responsible for preparation and maintenance of daily operating metrics. •Inventory control included weekly cycle counts, monthly WIP inventory, •Integral part of a Material Usage Task Force that successfully reduced excessive inventory costs by 56%. Directly supervised warehouse team members, including shipping, receiving, order pulling, and stock replenishment. •Responsible for preparation and maintenance of daily operating metrics. •Inventory control included weekly cycle counts, monthly WIP inventory, •Integral part of a Material Usage Task Force that successfully reduced excessive inventory costs by 56%.

  • Abelest Staffing
    • Greater Memphis Area
    • Warehouse Supervisor
      • Oct 1999 - Mar 2000

      Shift leader responsibilities included team training and development, and RF-based computer programs (AS400). •Achieved increased productivity through process improvements. •Assisted in closing the Memphis facility. Shift leader responsibilities included team training and development, and RF-based computer programs (AS400). •Achieved increased productivity through process improvements. •Assisted in closing the Memphis facility.

  • UPS
    • Memphis TN
    • Supervisor
      • Jun 1998 - Oct 1999

      Hired as material handler, promoted to supervisor after 3 months. •Responsibilities included oversight of a 20 member crew, ensuring the accurate loading and unloading of 80,000 packages per shift. •Consistently exceeded stringent UPS production standards. •Maintained high safety standards, achievements included setting the lowest OSHA Lost Work Incident Rate (LWDI) in the Mid-South district. Hired as material handler, promoted to supervisor after 3 months. •Responsibilities included oversight of a 20 member crew, ensuring the accurate loading and unloading of 80,000 packages per shift. •Consistently exceeded stringent UPS production standards. •Maintained high safety standards, achievements included setting the lowest OSHA Lost Work Incident Rate (LWDI) in the Mid-South district.

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