Laura Nagore, IOM

Director of People Care at Mural Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Tucson Area

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Experience

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Director of People Care
      • May 2022 - Apr 2023

      Tucson, Arizona, United States Position eliminated as part of mass group lay-off. Led the creation of the Leadership High Potential (HiPO) preparation program, a leadership pipeline for career advancement and new staffing needs. Led multi-departmental project to define new strategies to attract, recruit, screen, interview, hire, and onboard talent. Resulted in an over 200% increase in qualified candidates. Developed company growth from 13 to 24 states, including researching applicable wage, leave, and… Show more Position eliminated as part of mass group lay-off. Led the creation of the Leadership High Potential (HiPO) preparation program, a leadership pipeline for career advancement and new staffing needs. Led multi-departmental project to define new strategies to attract, recruit, screen, interview, hire, and onboard talent. Resulted in an over 200% increase in qualified candidates. Developed company growth from 13 to 24 states, including researching applicable wage, leave, and tax laws to ensure compliance. Restructured payroll and payroll processes to ensure timely updates and legal compliance across all locations. Created and supervised new disciplinary and termination procedures which resulted in a 40% decrease in unemployment awards. Created HR library with over 20 documents, including employee handbook, discipline documents, retention and exit interview forms, new hire training guides, interview guides, and benefit guides. Oversaw all Human Resources functions for 250+ employees spanning 24 states, including talent acquisition, employee total rewards, payroll, employee relations, staff development, risk management, HR technology, and operational effectiveness. Show less

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Director of Administration and Finance
      • Jan 2021 - May 2022

      Tucson, Arizona, United States Built a comprehensive HR program from the ground up that scales with organizational goals and growth. The program covered 25 staff, 23 players, more than 20 interns, and seasonal independent contractors. Supervised 100% of HR, including full cycle recruiting, total rewards, training and development, employee relations, and legal and risk mitigation. Led staff growth from 9 employees to 25 in less than a year by focusing on creating a people-first culture. Developed and… Show more Built a comprehensive HR program from the ground up that scales with organizational goals and growth. The program covered 25 staff, 23 players, more than 20 interns, and seasonal independent contractors. Supervised 100% of HR, including full cycle recruiting, total rewards, training and development, employee relations, and legal and risk mitigation. Led staff growth from 9 employees to 25 in less than a year by focusing on creating a people-first culture. Developed and presented 18 yearly employee and management training sessions focusing on company culture, diversity, and program knowledge. Created HR library with over 20 documents such as employee handbook, review forms, retention and exit interview forms, new hire training guides, interview guides, and company culture overview. Instituted full-scale monthly forecasting to depict rolling updates to the annual budget. Implemented and monitored financial policies for effective compliance in the business and was responsible for institutionalizing financial controls for effective cash flow management. Created efficient and timely financial reporting mechanisms encompassing analysis and results for six business units. Led all financial functions of the company, month-end close and financial reporting, HR functions, team management, and training. Performed or supervised all accounting functions - A/P, A/R, payroll, bank reconciliations, account reconciliations, and general journal entries for six business units. Show less

    • Founder/CEO
      • Feb 2018 - Jan 2021

      Tucson, Arizona Area Collaborated with more than 14 businesses to address needs, including creating stable growth objectives, business course corrections, and crisis management and mitigation. Orchestrated successful strategies designed to increase revenue and improve performance in turnaround, high-paced organizations. Developed and led organizational restructure, including adjusting staffing, hiring executive and C-suite staff, and streamlining programs. This resulted in a cost savings of 15% within… Show more Collaborated with more than 14 businesses to address needs, including creating stable growth objectives, business course corrections, and crisis management and mitigation. Orchestrated successful strategies designed to increase revenue and improve performance in turnaround, high-paced organizations. Developed and led organizational restructure, including adjusting staffing, hiring executive and C-suite staff, and streamlining programs. This resulted in a cost savings of 15% within six months. Managed the HR department for a company with a $3 million budget and a staff of 40. Led staff training, full cycle employment, including hiring and terminations, and served as the HR contact for employees. Navigated for an organization facing EEOC charges from a former employee. Researched and created a 30+ page document addressing the claims, resulting in a total clearing of the charges. Directed investigations for complex legal and risk issues related to HR. Interviewed employees, created reports, and presented leadership with findings for over ten incidents. Analyzed company financials which resulted in identifying $100,000 of unbilled services at a $1,000,000 organization. Developed the finance and accounting teams at three organizations to add sustainable processes, procedures, strengthen controls, and scale infrastructure for growth. Created accounting policy manuals, payroll guides, and templates for over six companies. Provided in-depth training on the materials for clients and staff. Show less

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Chief Financial and Operations Officer (CFOO)
      • Jun 2016 - Feb 2018

      Tucson, Arizona Decreased employee turnover from 25% to 13% by studying the effectiveness of policy vs. practice, employee surveys, and researching compensation and benefits to benchmark and improve total rewards. Expanded staff growth from 13 to 27 in alignment with organizational goals, HR initiatives, and administrative needs. Created and led four yearly staff trainings, created a full HR library such as employee handbook, full cycle employment including hiring and termination, and served as… Show more Decreased employee turnover from 25% to 13% by studying the effectiveness of policy vs. practice, employee surveys, and researching compensation and benefits to benchmark and improve total rewards. Expanded staff growth from 13 to 27 in alignment with organizational goals, HR initiatives, and administrative needs. Created and led four yearly staff trainings, created a full HR library such as employee handbook, full cycle employment including hiring and termination, and served as the HR contact for employees. Led a yearlong project that resulted in the Chamber achieving U.S. Chamber of Commerce 5 Star Accreditation for status in the country's top 1% of chambers. Spearheaded multiple strategies upon hire to mitigate cash/fiscal shortfalls, including terminating or adjusting all vendor contracts within six months. This led to a cost savings of 52% in the first year. Accomplished a gain of over 60% in gross income, a 90% decrease in A/P, a 104% gain in net income, and over 200% net gain in cash savings during tenure.

    • Chief Financial Officer
      • Jul 2015 - Jun 2016

      Tucson, AZ

    • Vice President Finance and Operations
      • Aug 2012 - Jul 2015

      Tucson, AZ

    • United States
    • Hospitals and Health Care
    • Business Office Director
      • Sep 2011 - Aug 2012

      Tucson, AZ The Business Office Director organized and performed Business Office functions including, but not limited to, accounts payable, accounts receivable, payroll, patient trust accounting, and general accounting. This position was also responsible for the coordination of information with other departments as needed to manage and ensure efficient and accurate business functions. This position performed accounting duties essential to the facility's operation and supported the… Show more The Business Office Director organized and performed Business Office functions including, but not limited to, accounts payable, accounts receivable, payroll, patient trust accounting, and general accounting. This position was also responsible for the coordination of information with other departments as needed to manage and ensure efficient and accurate business functions. This position performed accounting duties essential to the facility's operation and supported the Administrator in the development and analysis of the operating and capital budgets. The position supervised appropriate business office and reception personnel. Show less

Education

  • Pima Community College
    Associate of General Studies with a Business Focus, Business Administration and Management, General
    2007 - 2009

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