Experience

Good Things Foundation

• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee

• Director of Evidence and Engagement

  • Jul 2021 - Present

  I'm a member of the Group Senior Management Team with responsibility for three teams: Research & Data Insights; Community Engagement & Experience; and Communications, Marketing and External Affairs. All three teams work closely with colleagues, strategic allies, and our amazing network of community partners ... delivering pilots and projects, measuring our impact, advocating for change, growing our network, and supporting network members to build their capacity to address local needs for digital access, skills and confidence. Alongside Good Things Foundation Australia, we're developing global links and supporting NGOs outside the UK to advance their programmes on digital inclusion. I love my job! What I do is varied, stretching, and incredibly rewarding. Tackling digital exclusion in communities matters more than ever. Importantly - we don't just talk about why and how this matters, we get to be part of changing that - in communities, regions, nationally and even globally. Digital exclusion impacts on every part of our lives and communities ... this isn't a 'tech' issue. It is about people, about equality, about inclusion, and social justice.

• Director of Design & Research

  • Jun 2018 - Sep 2021

  Leading a strong team that blends service design & innovation with research, evaluation and thought leadership at Good Things Foundation. Working with CEO Helen Milner and the senior leadership team to deliver deep impact at scale. We work in the UK & Australia with a network of online community centres and libraries. Our vision is a world where everyone benefits from digital. Our focus is people (not tech) - people who are most excluded, socially and economically. We're funded by government, charitable trusts & private sector companies to make more good things happen through digital.



Joseph Rowntree Foundation (JRF)

• Public Policy Offices
• 100 - 200 Employee

• Director (Outcomes)

  • Dec 2017 - Jun 2018

  Leading and supporting internal culture change across both JRF and JRHT to become outcomes-focused underpinned by a learning culture. Scoping options and potential for collaborations to improve ‘know-how’ on poverty. Collaborating with JRHT on reviewing role in communities. JRF senior lead in 10 year collaboration, Fair by Design.

• Director of Policy & Research

  • Dec 2010 - Dec 2017

  Senior executive team for the Joseph Rowntree Foundation and Joseph Rowntree Housing Trust. Strategic responsibility for JRF programmes and partnerships. Priorities have spanned: Poverty, Place, An Ageing Society. Programmes have combined research, policy and practice development, networks, external influencing and stakeholder engagement, and developing collaborations.

• Assistant Director, Policy & Research

  • Mar 2008 - Dec 2010

  Working with the Director and fellow Assistant Director to manage the department, develop staff, including supporting staff through change. Specific responsibilities for JRF programmes on ageing and empowerment, and place-based programmes in Bradford. Included 6 months interim Role co-directing the department jointly with my fellow Assistant Director, Nancy Kelley.

• Policy & Research Manager

  • Sep 1998 - Mar 2008

  Designed, developed and delivered R&D programmes on social care and disability; race equality and disability; immigration and inclusion; social care funding.