Experience

BASILISK

• United States
• Spectator Sports
• 1 - 100 Employee

• Engagement Manager

  • Nov 2022 - Present



Twitch

• United States
• Software Development
• 700 & Above Employee

• Content Creator / Live Streamer

  • Dec 2018 - Present

  -Scheduling, producing, and broadcasting video content on a consistent basis -Creating a brand that people identify and connect with -Creating and managing a community surrounding the brand -Analyze audience retention data and viewer trends to produce targeted content. Then having the capability and flexibility to change content to reflect audience wants and needs -Networking with other streamers, content creators, and gaming publishing companies to further my reach and maintain relationships. Show less



Ultra PRO International

• United States
• Manufacturing
• 1 - 100 Employee

• Partnership Programs Manager

  • Sep 2022 - Nov 2022



Mox Boarding House

• United States
• Retail
• 1 - 100 Employee

• Retail Manager

  • Feb 2020 - Sep 2022

  -Launched a 10k sq. ft hobby retail location through the COVID-19 crisis. -Created and then managed a team of sales associates, contractors, and supervisors for day to day retail operations, event management, and employee development. -Focus on community growth and involvement through events, empowering associates, and genuine interactions. -Launched a brand hub on Discord that manages 3 separate store communities each with over 1,300 users and services 20+ unique gaming communities. This assisted in better communication and formed a community bedrock for each local store and the Mox brand overall. -Created on-site events (weekly, monthly, and unique) and facilitated off-site events to grow our reach. -Helped develop communication workflows to aid in the dissemination of information and collaboration across four physical locations and # of cross-functional teams -De-escalated dissatisfied customers, high-stress/aggressive individuals, and other types of conflict in a front-facing retail space in a high-volume metro area. Show less



Cascade Games LLC

• Advertising Services
• 1 - 100 Employee

• Staffing / Client Management

  • Oct 2017 - Jul 2019

  -Managing relationships with clients such as Wizards of the Coast, Fantasy Flight Games, and other gaming publishers. This includes producing tournaments or events. -Vetting applicants, administering interviews when applicable, and accepting or declining applicants for events. -Administering paperwork, background checks, and employee agreements for staff at each convention or stand-alone tournament -Disseminating information through oral and written means to our team for each show. Ensuring that each staff member was up to date on their job responsibilities and our expectations of them. -On-site managing of personnel ranging between 12-150 at each convention or stand-alone event. Show less



Cheese Boy Comics, LLC

• United States
• Events Services
• 1 - 100 Employee

• Manager

  • 2012 - 2016

  -Assist in ordering products and making educated assumptions about customer buying habits -General retail duties such as stocking shelves, cleaning floors and bathrooms, and upkeep of the space -General cashier duties such as giving change, counting money at the end of the night, and quickly moving through lines of people while providing excellent customer service. -Event creation for the purpose of gaining and retaining customers, and having a bit of fun while connecting with the community. -Using conflict resolution to make positive experiences out of negative ones for customers -Hit daily sales goals by implementing discounts or deals. Show less