Senior Technical Specialist

• Apr 2022 - Present

Solutions Architect

• Jan 2021 - Mar 2022

Solutions Architect

• Jun 2019 - Jun 2020

I utilized various Redis technologies for various purposes in different industries. These included caching, primary database, session management, leaderboards, AI, ML, and search functionalities. I gained hands-on experience executing migrations to Redislabs' Cloud Ultimate and Enterprise offerings. These migrations involved transitioning from Amazon Elasticache, Microsoft Azure Redis Cache, and Google Cloud Memorystore. I successfully implemented NoSQL solutions to address specific requirements in eCommerce, Financial Services, Insurance, and Health Care industries. s in these sectors. Show less

Solutions Architect

• May 2018 - Jun 2019

I applied Cognitive Search and Insight Engine Technology, including Lucidworks Fusion, Solr/Lucene with AI, Artificial Intelligence, ML (Machine Learning), and Spark. I focused on eCommerce use cases, such as B2C, B2B, B2B2C, and Marketplace. I simplified user experiences, increased revenue, and delivered actionable insights during my role. By leveraging Cognitive Search and Insight Engine solutions, I enhanced the search functionality, provided personalized recommendations, and extracted valuable insights from large datasets. Advanced AI and ML capabilities enabled businesses to gain a competitive edge, improve decision-making processes, and succeed in commerce. Show less

Independent Consultant

• Oct 2017 - May 2018

I have over 15 years of experience in "big data" using information access, search, and pipeline technologies. I have applied these solutions to various industries, including life science, financial services, manufacturing, and media. I have hands-on experience with multiple commercial and open-source platforms. My expertise includes schema design, aggregation, content cleaning, text processing, normalization, result/index analysis, results presentation, relevancy factors, and best practices in architecture, implementation, requirements, and analytics. Throughout my career, I have applied these skills and practices to drive successful outcomes in the field of "big data." Show less

VP, Global Industry Consulting

• Jun 2017 - Oct 2017

I managed a global team of industry consultants (EMEA, APAC & NA) for a $50 Million, privately held, SaaS provider of PLM (Product Lifecycle Management), PIM (Product Information Management), and MDM (Master Data Management) solutions and services. During my role, I defined and delivered the sales engagement process, which included developing steps, checklists, presentations, and post-meeting materials. I also took ownership of continuously improving and refining the discovery process, demo scripts, and value-added use cases. Show less

Principal Solutions Consultant

• Oct 2011 - Jun 2017

In my previous role as an Oracle Commerce Cloud and Endeca Subject Matter Expert, I served as a trusted advisor to North American Oracle CX Cloud prospects and accounts. I applied Oracle Cloud Commerce to various commerce use cases, including B2B, B2C, B2B2C, SEO, SEM, Search, Navigation, Personalization, and Analytics. During my tenure, I delivered impactful presentations, conducted engaging demonstrations, led Proof of Concepts (POCs), piloted trials, facilitated Discovery Workshops, and developed comprehensive roadmaps and Statements of Work (SOWs). I also played a vital role in Field Product Management and successfully integrated Oracle Commerce Cloud with REST, Web Services, Databases, CRM, ERP, CMS, Payment/Tax Gateways, RightNow, Maxymiser, BlueKai, Eloqua, Responsys, CPQ Cloud, Marketing Cloud, Sales Cloud, Data Cloud, and Service Cloud. I evaluated, supported, assisted, and provided training to technology and implementation partners, ensuring their success in utilizing Oracle Commerce Cloud effectively. In addition, I developed and implemented a robust Commerce Cloud Sales Process and provided training to the sales team. I took ownership of continuous improvement and refinement, focusing on enhancing the discovery process, refining demo scripts, and identifying value-add use cases. I am proud to have been recognized as the "2013, 2015 Sales Contributor of the Year" for my dedication and exceptional performance in this role. Show less

Principal Solutions Architect

• Sep 2008 - Oct 2011

* Applied Endeca, Experience Manager and Hybris to Commerce Use Cases (B2B, B2C, B2B2C, SEO, SEM, Search, Navigation, Personalization, Analytics) * Applied Endeca to big data, enterprise search and analytic use cases in financial services, life sciences, publishing and media * Presentations, Demonstrations, Proof Of Concepts, Pilots, Discovery Workshops, Roadmaps, SOWs, Integrations (REST, Web Services, Databases, ECM, CMS, CRM, ERP, Commerce Platforms, Crawled Web and File Systems) * 2009 Sales Contributor of the year Show less

District Sales Manager

• Aug 2007 - Sep 2008

* Quota Carrying Hybrid Account Executive & Pre-Sales Engineer * Presented and demonstrated Autonomy's Meaning Based Enterprise communication (e-mail, text, chat) monitoring, pre-trial case assessment, and enterprise search solutions and services * Quota Carrying Hybrid Account Executive & Pre-Sales Engineer * Presented and demonstrated Autonomy's Meaning Based Enterprise communication (e-mail, text, chat) monitoring, pre-trial case assessment, and enterprise search solutions and services

Principal Technical Account Manager

• Mar 2005 - Aug 2007

** Hybrid role responsible for revenue (license, services, renewals), support and customer success (adoption, retention, reference-ability) of major accounts (Citi, Goldman Sachs, Merrill-Lynch, Pfizer, Merck, Verizon, New York Times, Boston Globe) ** Retired 107%, 227%, 146% of $3 Million Quota in 2005, 2006 and 2007 ** 2006, 2007 Sales Contributor of Year ** Hybrid role responsible for revenue (license, services, renewals), support and customer success (adoption, retention, reference-ability) of major accounts (Citi, Goldman Sachs, Merrill-Lynch, Pfizer, Merck, Verizon, New York Times, Boston Globe) ** Retired 107%, 227%, 146% of $3 Million Quota in 2005, 2006 and 2007 ** 2006, 2007 Sales Contributor of Year

Principal Sales Engineer

• Jan 2003 - Mar 2005

* Applied Fast ESP (Enterprise Search Platform) to big data, enterprise search, and analytic use cases in financial services, life sciences, publishing, media, legal, embedding into commercial archiving platforms * Presentations, Demonstrations, Proof Of Concepts, Pilots, Trials, Discovery Workshops, Roadmaps, SOWs, Integrations (Web Services, Databases, ECM, CMS, CRM, ERP, Commerce platforms, Crawled Web and File Systems) * Field Product Manager for desktop search platform * Applied Fast ESP (Enterprise Search Platform) to big data, enterprise search, and analytic use cases in financial services, life sciences, publishing, media, legal, embedding into commercial archiving platforms * Presentations, Demonstrations, Proof Of Concepts, Pilots, Trials, Discovery Workshops, Roadmaps, SOWs, Integrations (Web Services, Databases, ECM, CMS, CRM, ERP, Commerce platforms, Crawled Web and File Systems) * Field Product Manager for desktop search platform

Principal Sales Engineer

• Jan 2000 - Dec 2003

* Applied iPhrase OneStep NLP Search and Banter Classification Technology to enterprise search Use Cases in financial services, life sciences, Technology and Customer Support * Presentations, Demonstrations, Implementations, Proof Of Concepts, Pilots, Discovery Workshops, SOWs, Integrations (Databases, ECM, CMS, CRM, ERP, eCommerce platforms, Crawled Web and File Systems) * Principal on $3 Million Of Business and $2 Million in Professional Services * 2002 Sales Contributor of Year * Applied iPhrase OneStep NLP Search and Banter Classification Technology to enterprise search Use Cases in financial services, life sciences, Technology and Customer Support * Presentations, Demonstrations, Implementations, Proof Of Concepts, Pilots, Discovery Workshops, SOWs, Integrations (Databases, ECM, CMS, CRM, ERP, eCommerce platforms, Crawled Web and File Systems) * Principal on $3 Million Of Business and $2 Million in Professional Services * 2002 Sales Contributor of Year

Sales Engineer

• Dec 1999 - Oct 2001

* Applied ePoint CRM Solutions to Use Cases in financial services and Telecommunications * Presentations, Demonstrations, Implementations, Proof Of Concepts, Pilots, Integrations (Databases, CRM, ERP, Telephony) * Valued Solutions Consultant Bringing To Fruition Major Opportunities Totaling $3 Million * Applied ePoint CRM Solutions to Use Cases in financial services and Telecommunications * Presentations, Demonstrations, Implementations, Proof Of Concepts, Pilots, Integrations (Databases, CRM, ERP, Telephony) * Valued Solutions Consultant Bringing To Fruition Major Opportunities Totaling $3 Million

Application Engineer

• May 1998 - Dec 1999

* Applied Tecnomatix Manufacturing Optimization Solutions To Use Cases In Electronics Testing and Manufacturing * Presentations, Demonstrations, Implementations, Pilots, Integrations (Databases, CRM, ERP) * Technical Sales Lead / Implementation Consultant On $2 Million Deal With Global Contract Manufacturers * Contracted For Most Professional Services Time In The Americas And Generated $400K In Revenue * Enterprise Application Product Management Resulted In $1 Million In Revenue * Applied Tecnomatix Manufacturing Optimization Solutions To Use Cases In Electronics Testing and Manufacturing * Presentations, Demonstrations, Implementations, Pilots, Integrations (Databases, CRM, ERP) * Technical Sales Lead / Implementation Consultant On $2 Million Deal With Global Contract Manufacturers * Contracted For Most Professional Services Time In The Americas And Generated $400K In Revenue * Enterprise Application Product Management Resulted In $1 Million In Revenue