Experience

Green Building Initiative

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Associate Director, IT & Operations

  • Oct 2023 - Present

• Senior Manager, Client Services and Operations

  • Jan 2023 - Present

• Manager, Client Services and Engagement

  • Oct 2020 - Jan 2023



CIEE Council on International Educational Exchange

• Support Coordinator

  • Mar 2018 - Apr 2020

  Portland, Maine Area -Manage on-program support cases for thousands of participants for various international high school and work exchange programs -Counsel program participants with culture shock as well as other academic, emotional, mental, and physical health issues, specialize in conflict resolution -Primary Mandarin speaker and specialist in working with Chinese participants -Point of contact to international business partners across the globe -Travel on short notice in the US and… Show more -Manage on-program support cases for thousands of participants for various international high school and work exchange programs -Counsel program participants with culture shock as well as other academic, emotional, mental, and physical health issues, specialize in conflict resolution -Primary Mandarin speaker and specialist in working with Chinese participants -Point of contact to international business partners across the globe -Travel on short notice in the US and internationally to provide in-person support for escalated health and safety cases -Help ensure compliance with Department of State regulations -Team lead for case load distribution and management in Salesforce Show less



ERM

• United Kingdom
• Business Consulting and Services
• 700 & Above Employee

• Environmental Consultant Intern

  • Sep 2017 - Dec 2017

  Shanghai City, China -Prepare and collaborate on EIA/ESHIA reports based on field data and document research -Mandarin-English translation and report review -Support the Contaminated Site Management (CSM) and Impact Assessment and Planning (IAP) teams



SJB Services, Inc / Empire Geo Services, Inc.

• United States
• Civil Engineering
• 1 - 100 Employee

• Environmental Technician

  • May 2015 - Aug 2016

  Cortland Summers 2015 & 2016 -Worked in soils lab conducting various geotecnical lab tests -Conducted various on-site work and field tests, including surveying and retrieving samples with a drill rig



University of Rhode Island

• Higher Education
• 700 & Above Employee

• Resident Academic Mentor

  • Aug 2014 - May 2016

  South Kingston, Rhode Island -Live-in academic adviser in a freshmen dorm -Provide advising and academic assistance to students majoring in Chinese -Created newsletters and academic programs and activities for students



University of Rhode Island - Chinese Department

• Chinese Language Tutor

  • Jan 2014 - Dec 2015

  South Kingston, Rhode Island -Provided one-on-one tutoring sessions to college Intro Mandarin Chinese students