Trey Hicks
Cyber Security Intern at ACI Learning- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
CCNA: Introduction to Networks
CiscoOct, 2021- Oct, 2024 -
CompTIA Security+ ce Certification
CompTIADec, 2022- Oct, 2024 -
Microsoft Certified Power Bi Data Analyst Associate
MicrosoftOct, 2022- Oct, 2024
Experience
-
ACI Learning
-
United States
-
Professional Training and Coaching
-
400 - 500 Employee
-
Cyber Security Intern
-
Jan 2023 - Present
As a Cyber Security Intern at ACI Learning, I had the opportunity to develop and apply a wide range of skills in a 24/7 Security Operations Center environment. Throughout my internship, I focused on ongoing review of SIEM dashboards, system and application logs, and custom monitoring tools, providing analytical and operational security support to help ensure the confidentiality, integrity, and availability of critical information systems. I worked closely with technical and threat intelligence analysts, collaborating to provide indications and warnings and contributing to predictive analysis of malicious activities. I was responsible for creating and tracking incidents and requests for remedy, investigating all security alerts received and using all available tools and log files to determine whether alerts were false positives, security events, actual attacks, or security incidents. I monitored security events and logs, such as proxy logs, IPS/IDS events, Firewall, Active Directory (user verification), Vulnerability scans, Anti-Malware events, Endpoints Security, Web Application Firewall, Net Flow, Packet Capture, and Computer log files, to maintain situational awareness. I also performed investigations and evaluations of network traffic, reading and interpreting logs, sniffer packets, and PCAP analysis using different tools. Throughout my internship, I was responsible for performing shift handoffs at the end of every shift to provide situational awareness to the incoming shift. I demonstrated a strong work ethic, attention to detail, and a commitment to continuously improving my skills and knowledge in the field of cybersecurity. Show less
-
-
-
MFG ENERGY COMPANY
-
United States
-
1 - 100 Employee
-
Service Technician
-
Apr 2018 - Feb 2022
As a Service Technician, I have extensive experience in fixing coding issues and excelling at troubleshooting complex technical problems. I have a proven track record of providing timely and effective solutions to a variety of technical issues, including software and hardware problems. I excel at troubleshooting problems, both on-site and remotely, and am skilled in providing clear and concise guidance to customers on how to resolve issues on their own. I am also adept at communicating with customers in a friendly and professional manner, ensuring that they feel heard and valued throughout the troubleshooting process. In addition, I am well-versed in providing training and support to end-users, ensuring that they have the tools and knowledge they need to effectively use the systems and software that they rely on. I am passionate about helping others, and I take pride in providing outstanding customer service. Show less
-
-
-
US Army
-
United States
-
Law Enforcement
-
1 - 100 Employee
-
Human Resources Specialist
-
Jan 2010 - Jan 2018
As a Sergeant in the Army, I served as a Human Resources Specialist with extensive experience managing and supervising personnel records, personnel actions, and providing administrative support to military personnel. In my role, I provided customer service to military personnel regarding personnel matters and coordinated and conducted personnel training. I also ensured the accuracy and integrity of personnel data in automated systems and assisted with the preparation of reports and briefings related to personnel matters. As a Human Resources Specialist, I maintained knowledge of current military personnel policies and regulations and provided guidance and counseling to military personnel regarding benefits and entitlements. I also coordinated and conducted promotion boards, selection boards, and other military boards. My experience as a Sergeant in the Army has given me a unique perspective on personnel management, and my proficiency in Microsoft Office Suite and other relevant software has allowed me to effectively manage large volumes of personnel data. Show less
-
-
Education
-
2022 - 2022
Divergence Academy
Data Analytics -
2017 - 2017
Francis Tuttle Technology Center Business & Industry Services
Wind Turbine Program -
2012 - 2016
ITT Technical Institute
Associates Degree, Information Technology
Community
