Experience

John Glenn College of Public Affairs at The Ohio State University

• United States
• Higher Education
• 1 - 100 Employee

• Academic Advisor

  • Aug 2023 - Present

  Advising Glenn College undergraduate and MPA graduate students. Advising Glenn College undergraduate and MPA graduate students.



Supreme Court of Ohio

• Administration of Justice
• 100 - 200 Employee

• Bar Admissions Specialist

  • Aug 2022 - Mar 2023



The Ohio State University

• United States
• Higher Education
• 700 & Above Employee

• Program Specialist

  • Dec 2021 - Aug 2022

  Creating mentoring programs.

• Academic Advisor and Program Coordinator

  • Nov 2018 - Dec 2021

  Advises undergraduate students and coordinates Program 60 at The Ohio State University,

• Extended Education Admissions Counselor

  • Jan 2017 - Nov 2018

  Role Summary: Counsel new and prospective students, conduct new student orientations, facilitate interdepartmental meetings, collaborate with Undergraduate Admissions to create and maintain admissions systems, utilizing University systems Provide excellent customer service while answering phone and email inquiries for guests and University personnelConduct in-office admission via Rapid App and maintain online admissions processes to Ohio State (using SIS, Buckeye Box, and On Course) for all Extended Education students (Columbus and all regional campuses); Work as a team with Undergraduate Admissions (UGA) to manage Extended Education admission processes, communicate pertinent information to students from UGA, and advocate for students needing special admission permission to provide these students more opportunity to reach their goals; Complete enrollment updates for Ohio State alumni and former students returning to Ohio State and to keep in compliance with Registrar mandates regarding enrollment for current and former Extended Education studentsFacilitate inter-department meetings to keep departments using or discussing Extended Education services current on our processes as well as promote continuous improvement for the Extended Education student experienceManage the content of Extended Education both online (Drupal, u.osu.edu/WordPress) and in print with collaboration with marketing and communication specialists to provide accessible resources for our diverse populationsRepresent Extended Education, Program 60, Give Back Go Forward and ODEE, speaking knowledgably and providing resources at various fairs/expos Delegate work assignments to student assistants and provide training as it pertains to Extended Education, ODEE, Program 60, Give Back Go Forward, and Third Party Contracts to ensure that our guests and University personnel are provided with knowledgeable and resourceful “first responders” as well as excellent customer service Show less



Mount Carmel College of Nursing

• United States
• Higher Education
• 100 - 200 Employee

• Admissions Receptionist/ Admissions Representative

  • Jul 2015 - Sep 2016

  Role Summary: Recruit prospective students, process applications, provide customer service to college affiliates and guests Provide customer service while answering inquiries via telephone and in person to build a strong rapport with faculty, staff, students, and guests Process prospective student inquiries and applications on student database (Jenzabar) Authorize the acceptance of mail, and file mail for staff, faculty, and students and well as mail out information about MCCN to perspective students Represent and MCCN at college fairs and high schools with or on behalf of the Admissions Counselor and/ or the Admissions Director; Answer prospective students and their families’ questions at Open House events Co-coordinate event, “Explore Nursing” including budgeting, scheduling of events, ordering catering, coordinating staff for event, and speaking at event Assist in the management of the student employees in regard to training and welcome event Show less



The Ohio State University

• United States
• Higher Education
• 700 & Above Employee

• Student Administative Assistant

  • Jun 2012 - May 2015

  Role Summary: Provide administrative support by managing/organizing confidential data, providing customer service, utilizing University systems Train new employees on batching application materials Manage confidential information by collecting and entering sensitive data such as financial documents into various university student databases (SIS, Docfinity, StarRez) to organize applications, housing assignments, and meal plans Authorize the acceptance of mail documents and mailing the notice of admission to all incoming Ohio State student students, main campus and all regional campuses Serve on a panel and give perspective Ohio State Students information about campus life Perform customer service duties with students and families over the telephone and in person to relay information about Ohio Utilized Microsoft office (Word, Excel, Power Point, Access) to create and/or use documents for OSU orientation staff to utilize at orientation events Show less