Engagement Manager

• Oct 2022 - Present

QA & Data Analyst

• Oct 2021 - Jan 2023

- Responsible for ensuring a bug-free user experience for all products - Responsible for determining product requirements after understanding client needs- Responsible for setting up and evaluating product success metrics against live product performance- Contributed to web projects including websites for TELUS International, Cineplex and TELUS Health amongst others.

Junior QA Analyst

• Apr 2021 - Sep 2021

QA Intern

• Nov 2020 - Mar 2021

Release and Change Management

• Jun 2020 - Oct 2020

Deploying a space game web application using Azure DevOps and managing releases with applicable changes:o DeCreated automated build and deployment pipelineso Manage build dependencies with Azure Artifactso Planned a release and tasks for upcoming sprint o Ran quality tests; functional and nonfunctional tests including planning and writing UI testso Understand User acceptance testing (UAT) for senior managerso Run configuration management tools in Azure Pipelines to help keep infrastructure configuredo Ability to use Git to manage scripts as well as source code for other projects Show less

Robot Framework Test Automation – Selenium

• May 2020 - Aug 2020

• Worked with multiple test automation libraries (Selenium Webdriver, API, Database, XML, Files)• Ran and executed Robot Framework automated tests in different ways: from a command window, batch files, Jenkins and a Windows Task Scheduler• Used the page object pattern to create more re-usable and easier to interpret test automation scripts• Created keywords to express tests in business domain terms rather than Selenium Webdriver code• Used Selenium IDE in Firefox and Chrome browsers to automate front-end testing Show less

Application Development

• Mar 2020 - Jul 2020

• Used python object oriented programming to create a user vs computer blackjack game• Utilized python classes and functions to account for user interaction and all win conditions, inflicting edge cases• Used python methods and functions to create a 1v1 interactive tic- tac-toe game • Developed a note taking and to-do list application that allows users to add tasks, edit, remove and filter by keyword. • Developed the site using HTML/CSS and JavaScript and used the DOM to update the page without refreshing Show less

Account Manager

• Feb 2020 - Jun 2020

- Consulted start-up clients on the benefits of government funding programs towards assisting their growth - Consulted start-up clients on the benefits of government funding programs towards assisting their growth

Senior Account Executive

• Jul 2018 - Jan 2020

Determined and created partnerships with Fortune companies within the medical device and energy industry across North America, generating 300k in sales in the process while developing new growth opportunities for clients - Responsible for conducting research, screening and networking with potential clients to meet their business needs. - Provide clients with the resources and tools necessary to develop their enterprise by discussing upcoming projects with the major electric utilities in North America.- Coach senior executives on best practices for 1-on1 business to business meetings with senior executives from target utilities, ensuring maximum ROI on their investment. Show less

Account Executive

• Apr 2018 - Jul 2018

Engineering Consultant

• Oct 2016 - Apr 2017

Responsible for providing technical expertise and ensuring efficiencies of new and existing products. - Designed semi-automated, mobile and adjustable machines with the capabilities of unfolding and sealing flat boxes of various dimensions. - Implemented a working prototype of machine and demonstrated machine functionality to client. - Decreased costs by 40 percent by using cost-effective manufacturing techniques and design solutions while ensuring client safety requirements. - Prepared final CAD drawings and presentations of design for client and stakeholders, demonstrating potential to improve packaging productivity by over 200 percent. Show less

Maintenance Services Intern

• Jun 2015 - Aug 2015

Responsible for supporting the head engineering in oil rig scaffolding manufacture projects. - Provided valve and pump repair work-shops. - Studied, reviewed and designed engineering drawings (P&ID’s, G.A drawings) on AutoCAD. - Created proposals and facilitated workshop changes to increase efficiency and improve safety of employees working in oil rigs. - Observed and recommended various improvements on the manufacture projects and overall operations. Responsible for supporting the head engineering in oil rig scaffolding manufacture projects. - Provided valve and pump repair work-shops. - Studied, reviewed and designed engineering drawings (P&ID’s, G.A drawings) on AutoCAD. - Created proposals and facilitated workshop changes to increase efficiency and improve safety of employees working in oil rigs. - Observed and recommended various improvements on the manufacture projects and overall operations.