Deborah Hay

Project Administrator at Nucleus Financial
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • English Native or bilingual proficiency
  • French Professional working proficiency

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Experience

    • United Kingdom
    • Financial Services
    • 300 - 400 Employee
    • Project Administrator
      • Mar 2023 - Present

      PROJECT Management support for Adviser Business Readiness at Nucleus Financial, specifically for developments to new SIPP Platform (Self-invested personal pension) and other market leading investment products, soon to be launched. Project Administrator, supporting workstream leads and providing project status updates to Senior Management team using Project Management methodologies. COMMUNICATIONS strategy development and support for Client engagement/ on-boarding also underway. PROJECT Management support for Adviser Business Readiness at Nucleus Financial, specifically for developments to new SIPP Platform (Self-invested personal pension) and other market leading investment products, soon to be launched. Project Administrator, supporting workstream leads and providing project status updates to Senior Management team using Project Management methodologies. COMMUNICATIONS strategy development and support for Client engagement/ on-boarding also underway.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Business Administrator/ Communications & Project Support
      • Sep 2022 - Mar 2023

      BUSINESS Administrator/ Project and Communications professional within the Marketing division. Support for Global store environment design and development team. Project Management and budget control. Spending tracked for budgeting. Project Management methodologies utilised. User guide written for expenditure tracking. BUSINESS Administrator/ Project and Communications professional within the Marketing division. Support for Global store environment design and development team. Project Management and budget control. Spending tracked for budgeting. Project Management methodologies utilised. User guide written for expenditure tracking.

    • United Kingdom
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Client Engagement & Project Manager - interim cover
      • Mar 2022 - Jul 2022

      Interim cover - Project and Supplier Relationship Manager at Rolls-Royce Motor Cars (RRMC) to establish very early Battery Electrical Vehicle (BEV) installation options for future owners of RRMC’s first electric car, Spectre (launch in 2023). Also, Interviewer on an RRMC panel - collaborating with RRMC Procurement to appoint a Project Management Consultancy team (Accenture) for longer term Programme/Projects relating to sustainable RRMC store renovations across the geographical area of Europe, also with considerations to long term Regulatory zero carbon energy requirements. Show less

    • United Kingdom
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Project Management Officer
      • Mar 2021 - Feb 2022

      Project Support Officer to the Aquila Project Management team. Document Controller for the New Nuclear Build (NNB) Project using Excel and Teamcenter databases, collaborating with third party suppliers (AMS Nuclear Engineering) as well as EDF at Hinckley Point C, a high profile new nuclear power station build in West England. Project Support for the Replacement Analytical Project (RAP). Responsible for the provision of multiple aspects of project administration associated with design and build projects, from the tendering stage to delivery through administration of budgets, procurement, planning, project reporting, processing of project timesheets and recording of minutes. Preparation of accurate project and financial reports. Show less

    • United Kingdom
    • Business Consulting and Services
    • Project Management, Communications and Client Relationship Management
      • Apr 2014 - Jan 2022

      Contract work as a Project Management Officer (PMO), Project Manager (PM) and Communications Professional. South East England. See London (The City) roles below at Natixis and Credit Suisse. Contract work as a Project Management Officer (PMO), Project Manager (PM) and Communications Professional. South East England. See London (The City) roles below at Natixis and Credit Suisse.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Campaign Manager/ Partner - Southampton, Hampshire and Oxford Street, London
      • Oct 2018 - Mar 2021

      Campaign, promotions and Project Management, as well as selling and customer service fulfilment. Staff training for regulatory auditing and Business Protection. Relocated from London back to Hampshire (Aug 2019). Transferred roles and location within the JL Partnership. Campaign, promotions and Project Management, as well as selling and customer service fulfilment. Staff training for regulatory auditing and Business Protection. Relocated from London back to Hampshire (Aug 2019). Transferred roles and location within the JL Partnership.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Regulatory Change Project Management Officer for Franco/ American Asset Manager
      • Aug 2016 - Jul 2018

      Project Management Officer (PMO) at Franco-American Asset Manager in London office (St Paul’s). PMO support for all projects, with a focus on Financial Regulatory go-live dates for Compliance, as well as Communications/ FAQs coordinator for Client questions regarding mandatory Financial Regulatory requirements. Provided high standard, headline project news as well as detailed, monthly overview reports to the Executive Management team, to enable Senior decision makers to direct overall Project/ Programme prioritisation, such as the required roll-out of the mandatory Financial Regulatory projects (GDPR, MIFID II, PRIIPS) and also with regards to the scheduling of other mandatory, discretionary and New Business projects. Show less

    • Switzerland
    • Banking
    • 700 & Above Employee
    • Regulatory Change/ Communications Project Manager
      • Apr 2014 - Jun 2016

      Investment Communications Project Management Officer (PMO), Contractor/ Consultant at Credit Suisse (Canary Wharf, London) with a remit to roll out and manage the effective communication across the Investment Bank of the global Financial Regulations (Dodd Frank, EMIR, FinfraG, Global Trade Reporting, MIFID...). Regular, branded, well written updates circulated to targeted contacts and teams within the bank, as well as client reach out notes. Strategies developed utilizing Media (websites, events, broadcasts). Show less

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Project Manager
      • May 2013 - Apr 2014

      Contract position. Liaison with the public, Mutual Society members and FCA teams to offer advice regarding FCA Mutual Society procedures and process. Mutual Society case manager. Efficient turnaround of cases to meet targets. Also, project managed the reallocation and modernisation of team storage and filing system. General administrative duties and daily task management, working to targets within the Mutuals team. Contract position. Liaison with the public, Mutual Society members and FCA teams to offer advice regarding FCA Mutual Society procedures and process. Mutual Society case manager. Efficient turnaround of cases to meet targets. Also, project managed the reallocation and modernisation of team storage and filing system. General administrative duties and daily task management, working to targets within the Mutuals team.

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Marketing and Commercial Project Manager
      • Mar 2012 - May 2013

      Contract position. Budget and project planning, as well as coordination and promotion of global events (such as Annual Global Fund Manager Conference, April 2013). Set up and promotion of external and internal company broadcasts via internet (webinars). Third party liaison. Breakfast seminar set up. Invitations sent out using data management systems (Eloqua, Salesforce). Venue, catering management set up for events as per project scope, deliverables and budget. Budgets tracked using Excel. Contract position. Budget and project planning, as well as coordination and promotion of global events (such as Annual Global Fund Manager Conference, April 2013). Set up and promotion of external and internal company broadcasts via internet (webinars). Third party liaison. Breakfast seminar set up. Invitations sent out using data management systems (Eloqua, Salesforce). Venue, catering management set up for events as per project scope, deliverables and budget. Budgets tracked using Excel.

    • United Kingdom
    • Financial Services
    • 300 - 400 Employee
    • Assistant Administrative Officer at Executive level to CAO
      • Dec 2006 - Dec 2011

      Permanent role. Admin and Project Management responsibilities, reporting to the Chief Administrative Officer in the London Investment Office (LIO). Management of Unbundling approach for MIFID (Regulatory Change requirement under 'Markets in Financial Instruments Directive'). Responsible for the production, distribution and timely payment (to external brokers) of equity research broking agreements (per Equity desk) using internal checklists, sign offs and procedures. Payment tracking reports also produced for Head Fund Managers. Broking agreements created quarterly. Events organiser. Co-coordinator of internal office communications. HR liaison. Document distribution. Accounts management. Client facing and third party management. Set up induction training and orientation for new starters. Show less

    • United Kingdom
    • Events Services
    • 200 - 300 Employee
    • Investor Relations and Communications Manager
      • Jun 2005 - Dec 2006

      Contract position. Project Management in Communications and Investor Relations department for FTSE 250 Media company, UBM. Responsible for setting up Investor Relation meetings and establishing procedures/ processes within a newly managed and staffed department. Key co-ordinator of year-end, mid year results and annual report. Contract position. Project Management in Communications and Investor Relations department for FTSE 250 Media company, UBM. Responsible for setting up Investor Relation meetings and establishing procedures/ processes within a newly managed and staffed department. Key co-ordinator of year-end, mid year results and annual report.

    • United Kingdom
    • Entertainment Providers
    • 1 - 100 Employee
    • Client Services Manager of the South
      • Apr 2004 - May 2005

      Permanent role. Based in London. Client Services Manager (CSM) for Antenna Audio, a BAFTA winning international audio production company with a head office in San Francisco. Managed and motivated on-site teams to sell audio guides at various UK sites, such as the V&A Museum. Audio guides continually produced, sold and serviced at various different sites throughout the UK, such as Kings' College in Cambridge, the Tate Modern, the Royal Academy of Art, the Science Museum, St Paul's Cathedral, Leeds Castle, Trentham Gardens, Warwick Castle and the annual Summer exhibition at Buckingham Palace. After the Sales teams successfully secured a contract of work, was first point of contact for Clients in south of UK, from the creative concept for the audio tour production through to the audio guide delivery and on-site operations. Project Management skills utilized. Responsible for developing Marketing campaigns with Clients to promote on-site audio guide sales and to plan and track progress with regards to on-site budgets. Show less

    • United Kingdom
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Subscriptions Fulfilment Manager
      • Mar 2003 - Apr 2004

      Contract position. IPC Media was bought by Ti Media. New role in Subscriptions and Marketing department, which managed subscriptions to print titles such as Marie Claire, NME and Country Life. Project Manager of multiple projects. One direct report. Managed relationships with third party suppliers. Introduced Project Management processes and project life cycle templates. Left to pursue permanant role options, having had an invaluable introduction into a Media Sales environment. Contract position. IPC Media was bought by Ti Media. New role in Subscriptions and Marketing department, which managed subscriptions to print titles such as Marie Claire, NME and Country Life. Project Manager of multiple projects. One direct report. Managed relationships with third party suppliers. Introduced Project Management processes and project life cycle templates. Left to pursue permanant role options, having had an invaluable introduction into a Media Sales environment.

  • Security Mail
    • Kingsgrove, Sydney, NWS, Australia
    • Project Management Officer in Sydney, Australia
      • Jun 2002 - Mar 2003

      Sponsored by Australian company, SecurityMail, which supported my year of residence in Sydney, Australia. Employed as a PMO within a Project Office team set up to implement a pioneering IT project, Bpay View. For the first time Australian consumers could opt to receive notification of their bills via the Internet rather than via the post. Project Office coordinator. Sponsored by Australian company, SecurityMail, which supported my year of residence in Sydney, Australia. Employed as a PMO within a Project Office team set up to implement a pioneering IT project, Bpay View. For the first time Australian consumers could opt to receive notification of their bills via the Internet rather than via the post. Project Office coordinator.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Global Project Management Officer
      • Jan 2000 - Feb 2002

      Permanent role. After six months as a Project Management consultant (representing Severn) at Morgan Stanley, London, UK, was offered a permanent position with MS on the Straight Through Processing (STP) cutting edge IT project team. Coordinated a global project support office as part of a team in London, New York and Tokyo. Travelled to New York, USA with project leaders to set up the global project office. Based in London for the main part, produced and tracked project life cycle documents, templates, reports and project plans, also Gant charts, for tracking milestones, dependencies and deliverables. Also tracked change management process as required and supported the project managers. Show less

    • Germany
    • Business Consulting and Services
    • 1 - 100 Employee
    • Project Management Officer
      • Jan 1998 - Dec 1999

      Permanent role. Recruited as an English and French speaking European Studies graduate. Various Project Management Office assignments at ABN AMRO, Kingfisher, Morgan Stanley, London, UK. Was offered a permanent Project Management position at Morgan Stanley Investment Bank, based in London. Permanent role. Recruited as an English and French speaking European Studies graduate. Various Project Management Office assignments at ABN AMRO, Kingfisher, Morgan Stanley, London, UK. Was offered a permanent Project Management position at Morgan Stanley Investment Bank, based in London.

    • United Kingdom
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Sales Support Specialist
      • Oct 1996 - Jan 1998

      Permanent role. After 3-year Modern European Studies degree was completed in June 1996, recruited into a graduate Sales Support position at Morse in October 1996. Permanent role. After 3-year Modern European Studies degree was completed in June 1996, recruited into a graduate Sales Support position at Morse in October 1996.

  • Various places in France and Spain
    • Loisin, Nr Geneve, France/ Perpignan, France/ Javea, Spain
    • French student/ English tutor
      • Mar 1992 - Sep 1993

      Prior to 3-year degree in European Studies and French language, which started in 1993, travelled and worked in France for 2 years to learn to speak French fluently. Prior to 3-year degree in European Studies and French language, which started in 1993, travelled and worked in France for 2 years to learn to speak French fluently.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Two year journalism training at regional daily newspaper, The Echo in Hampshire.
      • Aug 1988 - Jan 1991

      Indentured on a two year journalism training scheme at the age of 17. Daily news gathering, general reporting duties, feature stories. Legal and Local/ National Government studies. Front page stories. Following written assessments, was inducted as a reporter after six months as an editorial assistant to the editorial team (both permanent positions). Appointed editor of a weekly educational page aimed at school children. Used communication skills to build relationships with teachers and pupils at local schools in Southampton, Hampshire. Show less

Education

  • University of West London
    B.A. (Hons) Modern European Studies, graduated with Honours. French, European History, Economics and Politics.
    1993 - 1996
  • Highbury College
    National Council for Training of Journalists, preliminary studies
    1988 - 1990
  • Portsmouth High School for Girls (GDST)
    GCSEs: Eng Lit. B, French B, History B, Art C, Maths C, Eng Lang. C, A’Levels: French, Eng Lit, Art.
    1985 - 1988
  • Tunbridge Wells Girls' Grammar School
    Preparation for GCSEs
    1984 - 1985
  • Luckley House School
    Passed 11+ examinations
    1981 - 1983

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