Janet Marso

Sales Support Specialist | Direct Sales at Toshiba Tec Netherlands
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Contact Information
us****@****om
(386) 825-5501
Location
Almere, Flevoland, Netherlands, NL

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Experience

    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sales Support Specialist | Direct Sales
      • May 2023 - Present

      Toshiba Tec Netherlands focuses on optimal document management solutions for business customers. We supply and maintain innovative multifunctional printing and communication systems, along with corresponding software. Our offerings are complemented by customer-centric advisory services and our comprehensive care solution. With decades of presence in the Netherlands, we efficiently serve all our customers from De Meern. We are proud to be a part of Toshiba Tec Corporation. Print- Document & IT Solutions • Digital Signage & Solutions • Software Solutions The role includes the following tasks and responsibilities: • Drafting quotations according to guidelines and procedures • Optimizing the quotation and sales process • Evaluating the quotation process and identifying opportunities for improvement • Managing and providing quotation documentation and data • Reassessing and redefining clear guidelines and procedures • Training new employees on the quotation submission process • Coordinating and adjusting contract files and document management • Coordinating bidding processes and ensuring timely submission of documents • Ensuring quality assurance of bidding documents • Thinking creatively and out-of-the-box to optimize processes and drive customer success • Providing support to various departments and serving as a central point of contact • Effectively collaborating with diverse teams to achieve successful project outcomes Show less

    • Netherlands
    • Human Resources Services
    • 100 - 200 Employee
    • Junior consultant
      • Aug 2021 - Apr 2022

      SD Worx is a leading European supplier of people solutions. The company offers its solutions in 150 countries, calculates the wages of approximately 5 million employees and ranks among the top 5 worldwide. In the Netherlands, SD Worx pays and services more than 3,000 organizations through its own HR and payroll software. Various automated workflows have been built into SD Worx’s HR software, which enable HR processes to run in a user-friendly and digital manner. I have helped our clients to digitalize their HR processes and optimize it by using our HR Cobra software as an enabler, guiding them through the different phases of the project.This includes the following: • implementation of HR software • project completion within timescale, customer needs and contract requirements • point person and solving issues related to HR projects Show less

    • Assistant Projectcoördinator
      • Mar 2020 - Jul 2021

      coordinate and communicate with sales, consultants and projectmanagers including the internal planning and coordination of (future) client projects- and trainingThe job role includes: • planning, coordination and expediting follow-up on incoming sales orders • check, correct and complete sales administration into projects • project set-up and initiation planning of consultants • closing and review projects results

    • Netherlands
    • Wholesale
    • 1 - 100 Employee
    • Junior Account Manager Inside Sales
      • Jul 2019 - Dec 2019

      Jeveka is a renowned technology wholesaler in the field of fasteners and tools, known as a distributor of brands, such as Unbrako and Schumacher. Jeveka also has its owns production facility, allowing them to supply their own fastener brands Jextar and Jeclin. Jeveka has both the equipment and the expertise to carry out its own quality checks for customers active in mechanical engineering, including high-tech applications where strict quality requirements must be guaranteed. wholesaler • fasteners and tools • part of the sales division which is responsible for advising customers on technical and commercial matters The job includes: • answering emails and phone calls • delivery times • know how prices and review technical specifications • liaise with engineers & purchase department • product stock /suitable alternatives • prepare quotations • order entry Show less

    • Netherlands
    • Automation Machinery Manufacturing
    • 700 & Above Employee
    • Sales Support Benelux
      • Apr 2016 - Jun 2019

      Omron Corporation is a leading industrial automation company that leverages its core sensing & control technologies to expand into businesses, such as control components, electronic components, automotive electronic components, social infrastructure, healthcare, and the environment. In the industrial automation business, Omron is contributing to making an affluent society by offering automation technologies which drive innovation in manufacturing as well as products and customer support. Industrial automation • sensing & control technologies • robotics • full secretarial support to the benelux team and external customer • planning & organizing • sales administration • customized internal and external training sessions • close cooperation with sales, customer service and manager customer care center The job role includes: • handle in and outgoing calls, post and emails • handle in and outgoing correspondence, of which (review of existing) confirmation letters • customer data management (ERP and CRM); new price agreements, registration of activities • create opportunities and handle discount and compensation agreements • create, maintain and review of sales support policies, processes and procedures • reviews, reporting and meetings (cross) divisional • being part of any operational sales support related project • contribute to the yearly operational plan • schedule, planning, provide information, registration and confirmation of training sessions • organize, facilitate training; rooms/location, lunch, materials, training sets • after care (advanced) training; evaluation forms, invoices, follow up • generate up sell and cross selling possibilities Show less

    • Netherlands
    • Hospitality
    • 1 - 100 Employee
    • Sales Representative
      • Oct 2009 - Mar 2016

      brand ambassador • hospitality • sales • guest journey • event services • hosting & promotion • food- & horeca • retail rervices Manage and maintain a unique customer experience by selling and promote high end chocolate, luxury brand perfumes at Schiphol plaza and Surinamese exotic food and drinks on different locations in Amsterdam brand ambassador • hospitality • sales • guest journey • event services • hosting & promotion • food- & horeca • retail rervices Manage and maintain a unique customer experience by selling and promote high end chocolate, luxury brand perfumes at Schiphol plaza and Surinamese exotic food and drinks on different locations in Amsterdam

    • Netherlands
    • Advertising Services
    • 1 - 100 Employee
    • Account Assistant
      • Jan 2011 - Aug 2011

      project- & account support • POS- instore & retail promotion • working closely with the creative department • planning projects • prioritizing workload • direct interactions with clients and agency partners Major Account: L'Oréal Netherlands project- & account support • POS- instore & retail promotion • working closely with the creative department • planning projects • prioritizing workload • direct interactions with clients and agency partners Major Account: L'Oréal Netherlands

    • Sales Assistent | Sales Supervisor- & Advisory
      • Apr 2003 - Jul 2009

      knowledge of heritage & products • sales techniques • individual targets • store goals • working as a team • Liz Claiborne Inc. - Monet & Co, Amsterdam • Zokiddo Baby- & Kids Fashion, Haarlem • SPS Superstar, Haarlem • Kookaï, Haarlem • Moda di Ricardo, Amsterdam • Didi Fashion, Amsterdam • Vroom & Dreesman, Almere Additional Certificate/ Diploma: • Sales Manager, Nova collega, Haarlem (‘03 - ‘07) • Manager Fashion Retail, Doorn (‘04 - ‘06) • Economy & Society, Helenparkhurst, Almere (‘99 - ‘03) Show less

Education

  • Hogeschool Inholland
    Bachelor of Applied Science - BASc, Communicatie
    2012 - 2016

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