Mango Live Account Manager

• May 2022 - Present

QA - Mango Live Administrator

• Jun 2021 - Aug 2022

- Coordinate and manage the quality assurance supervisions to coaches monthly, which includes: assigning supervisions, following up with coaches, and responding to inquiries.- Meet with coaches to give them guidance, teaching, and class management strategies.- Help with the designing of curriculum for new clients.

Spanish Linguistic Coach (E-Learning)

• Jan 2018 - Jun 2021

- Apply the communicative approach to individual online language instruction.- Create more than 25 personalized sessions weekly using proprietary Mango Language learning tools.- Coach and assess professional clientele specifically.- Manage multiple individual students with various schedules across varied levels of proficiency.

Unplugged Intern

• May 2021 - Dec 2021

The UNPLUGGED project aims to release a board game of quests dedicated to understanding the societal challenges of the 21st-century and to the development of critical thinking for children in primary school. CROSS-COOPERATION BETWEEN FORMAL AND INFORMAL LEARNING ECOSYSTEMS Educational and cultural institutions have been strongly affected by the COVID-19 crisis, implying to reinvent the way of delivering content to young people in a creative way while maintaining strong educational commitments, even in distance learning. UNPLUGGED was designed within this framework to support the dialogue between formal and informal learning ecosystems, including schools, museums, libraries, associations, and families, towards the development of joint creative practices and allowing to work on the learners positioning as critical thinkers and citizens, facing the 21st-century societal challenges. USING GAME MECHANISMS FOR STIMULATING EXPLORATION AND CREATIVE MIND-SET Gamified experiences are more and more popular in the educational systems as they allow the children to acquire new knowledge through diverse stimuli, increasing both motivation and capacity to retain the flow of information. When the objectives of a game are focused on solving real problems, it is then possible to translate concepts into understandable practices and competencies to solve the challenges of real life. SUPPORTING THE 21ST-CENTURY CITIZENS AND DEVELOPING CRITICAL THINKING Supported by all the teachers, the development of citizenship education contributes to the transmission of values and principles related to living in our democratic societies. This commitment is reflected in the dissemination of new knowledge adapted to diverse contexts, highlighting the need for new skills allowing children to face a challenging innovative, creative, and technology-driven environment.

Project Manager

• Sep 2016 - Dec 2020

-Researched and prepared contracts for the County, State, and Federal government. -Successfully applied and obtained the 8(a) Business Development Program. -Managed relations with companies for future opportunities while generating new business face to face and over the phone. -Developed and maintain updated data and prepare reports. -Researched and prepared contracts for the County, State, and Federal government. -Successfully applied and obtained the 8(a) Business Development Program. -Managed relations with companies for future opportunities while generating new business face to face and over the phone. -Developed and maintain updated data and prepare reports.

English Innovation Manager

• May 2016 - 2017

-Responsible for interfacing with staff and board members to train and oversee volunteers, maintaining and assisting volunteer process, scheduling, and related program duties. -Increased and secured partnerships with executive directors from different organizations to implement English classes for Pulse attack survivors and Housekeepers from Disney World. -Managed, tracked, reported, and coordinated classes for more than 90 clients and provided support to the national team. -Trained and supervised 5 team members and teachers to successfully deliver a 12 week curriculum.

Social Media Coordinator - Contract

• Jan 2016 - Dec 2016

-Created, developed, and maintained new campaigns for social media marketing campaigns. Monitored progress of the campaigns with the help of web analytic tools. -Drove brand promotion campaigns on various social media sites like Facebook, Twitter, LinkedIn, or Google+ -Kept abreast of the shifts in public attention toward different media and taking efforts to keep up with upgrading the current media strategy to match new trends. -Created, developed, and maintained new campaigns for social media marketing campaigns. Monitored progress of the campaigns with the help of web analytic tools. -Drove brand promotion campaigns on various social media sites like Facebook, Twitter, LinkedIn, or Google+ -Kept abreast of the shifts in public attention toward different media and taking efforts to keep up with upgrading the current media strategy to match new trends.

Citizenship Program Coordinator

• Nov 2014 - Feb 2016

-Executed the planning, organization, implementation and evaluation of Adults English as a Second Language and Citizenship Program. -Lead and conducted monthly outreach efforts to promote program, campaigns, and assist in planning, preparation, coordination of citizenship events with U.S Citizenship and Immigration Services. -Recruited and trained more than 20 volunteers and interns to provide support to the Citizenship Program. -Registered and managed over 900 clients for the citizenship classes and tracked and reported naturalization process.

Project Coordinator

• Sep 2012 - Sep 2014

-Organized “Orange County Domestic Violence Task Force” and recruited 20 stakeholders to create intimate partner abuse preventions strategies. -In partnership with the Florida Coalition Against Domestic Violence, Heart of Florida United Way, and Help Now, coordinated the “Florida State Youth Summit 2014,” which serviced 500 youths on domestic violence and awareness. -Presented bi-weekly domestic abuse trainings both in Spanish and English to 10 businesses, 15 faith-based communities, 15 local organizations, and 10 public schools. -Researched, analyzed, and evaluate qualitative and quantitative data to facilitate preparation of reports and presentations.

Americorps Member

• Sep 2012 - Jul 2014

*Assisted and developed a new initiative by connecting different leaders of the legal and foster care communities in Central Florida to a new life skills curriculum that is used by foster care homes in Orlando. * Analyzed, evaluated, and interviewed foster care organizations in more than ten states to create a project to support aging out foster youth in their effort to achieve their goals by finding opportunities of employment. *Trained foster youth in Central Florida from eight foster care homes about domestic abuse and healthy relationships.