Experience

Aquarius Vietnam

• Vietnam
• Advertising Services
• 1 - 100 Employee

• Project Development Manager

  • Mar 2023 - Present

  Australia & Vietnam



Novaland Group & INSTA Property

• Project Development Manager

  • Mar 2021 - Mar 2023

  Australia & Vietnam • Build and maintain relationships with existing and prospective corporate partners, manage projects enquiry from response, follow up to closure • Liaise/negotiate with strategic partners and government departments, agencies, bodies • Administration and contracts management • Run of upcoming projects in the pipeline



IC Markets

• Australia
• Financial Services
• 300 - 400 Employee

• Client Management Specialist

  • May 2020 - Nov 2021

  Sydney, New South Wales, Australia . Maintaining the company’s high standard of client communication. . Handling complaints professionally and courteously. . Analysing and investigating trades. . Educating clients in the company’s platforms, trading products, account opening/deposit/withdrawal procedures. . Working as part of a team to ensure department KPI’s are met, particularly with regards to response times and client satisfaction levels.



Cavalier Homes

• Construction
• 1 - 100 Employee

• Project Development Specialist

  • Sep 2018 - Jun 2021

  Sydney, Australia . Coordinate and prepare marketing collateral for house and land packages . Respond to buyer enquiries/incoming leads and qualify prospective buyers . Oversee the full sales process for land and off the plan homes



Menzies Aviation

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Accounts Processor

  • Jan 2019 - Sep 2020

  Sydney, Australia . Receive and verify invoices, credit notes and requisitions for airline goods and services, are authorised and accurately reflect charges including GST. . Ensure invoices, credit notes are approved and coded correctly based on company codes, allocated budgets and delegated authority policy.

• Senior Passenger Service Representative

  • Jul 2016 - May 2020

  Sydney and Perth, Australia . Provide exceptional Passenger Service as per the Menzies and Airline specific standards to ensure passenger satisfaction at every step of their journey . Follow procedures for passengers with regards to the acceptance of Dangerous Goods . Deal with disruption and irregularities with confidence and composure . Identify and assist passengers with special needs onto and off aircraft in a safe, secure and efficient manner



TFE Hotels

• Australia
• Hospitality
• 400 - 500 Employee

• Front Office Service Representative

  • Mar 2016 - Sep 2017

  Perth, Australia . Maintain procedures in relation to credit and cash transactions and accounting documentation . Manage the night audit process including correctly posting all hotel's revenue for the day, accurately identifying discrepancies, and completing the night audit reports thoroughly and accurately . Provide guest service by responding to requests during check-in, check-out and throughout their stay