Experience

Swrve (a MessageGears company)

• United States
• Software Development
• 1 - 100 Employee

• Senior Director of Product Management

  • May 2022 - Present

• Global Director Solutions Consulting

  • Apr 2020 - May 2022

• Principal Solutions Consultant - EMEA

  • Oct 2019 - Apr 2020

  The Swrve mobile engagement platform automatically segments millions of customers and captures, processes and segments billions of simultaneous data streams across mobile apps, devices, channels, clouds, and enterprise systems—all in real-time.



Amobee

• United States
• Advertising Services
• 200 - 300 Employee

• Lead Sales Engineer - EMEA

  • Sep 2017 - Sep 2019

  Amobee is a media management saas platform serving the world’s leading brands, agencies and publishers. Amobee’s technology stack measures digital engagement to provide a deeper understanding of audiences, their mindset and interests. Amobee enables marketers to seamlessly plan and activate cross-channel, programmatic media campaigns and includes ads API integrations with Facebook, Twitter, Instagram, Pinterest and Snapchat. Amobee is a wholly owned subsidiary of Singtel, one of the largest telecommunications companies in the world with over 600 million mobile subscribers. Amobee operates across North America, Europe, Middle East, Asia and Australia. Show less



Oracle

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Consulting Sales Manager - Oracle Marketing Cloud

  • Jan 2015 - Sep 2017

  The Oracle Marketing Cloud features five simple, but powerful, solutions: Cross-Channel Marketing Orchestration (b2b &b2c), Content Marketing, Social Listening, Data Management and the ability to completely personalise your website for each customer. This enables businesses to transform all their marketing data into actionable audiences to target across the marketing ecosystem. Working in pre-sales and business development I consult with new logo customers and existing customers to identify solution and service requirements across the Oracle Marketing Cloud Suite. I have worked across the APAC region which incorporates India, China, Singapore, Hong Kong, Australia and New Zealand and I've recently transferred to the EMEA region where I focus on the UK, Nordic and European markets, Israel, Turkey, Africa and the Middle East. Show less



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Team Leader - Digital and Billing Communications (Contract)

  • Jan 2014 - Jan 2015

  Telstra is Australia's largest telecommunications and media company which builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other entertainment products and services. In this position I managed a team of digital marketers in both Melbourne and Sydney. My team were responsible for the strategic planning and cross channel orchestration of the Mobile, Email and Billing Comms channels for Telstra. It was my job to foster best practice, provide data led insights and recommendations for programs of work across the Business, Consumer and Loyalty CRM teams. Where ever possible I sought to end the "reactive ad hoc campaign", which was often a tough gig in the highly competitive telecommunications space. My focus was on identifying customer lifecycles and driving revenue through the design of highly personalised and completely automated cross channel comms programs. I was often heard reminding people its all about the right data, feeding the right message, in the right channel, at the right time. Show less



Responsys

• Software Development
• 1 - 100 Employee

• Operations Director

  • Feb 2012 - Jan 2014

  As Operations Director at Responsys I defined, designed, implemented and owned:• Operational problem solving, strategic consultancy across major accounts.• Workflow process between Clients, other Responsys teams and external parties.• Customer success process used to manage customer relationships.• Financial review process for client and resource profitability (working with Finance Leadership).• Staff training programs, change management process.• Work quality tracking and review process. Show less

• Head of Project Management

  • Jan 2011 - Jan 2012

  Responsys is a cloud based cross channel marketing automation tool that enables relevant, real-time interactions for consumers across email, mobile, push, display, social, and the web. As head of project management in the APAC region I managed a team of program managers in both Sydney and Melbourne. I was responsible for the overall direction, coordination, and evaluation of these departments.I also made the best coffee in the office.



DHM

• London, United Kingdom

• Senior Digital Producer

  • Aug 2009 - Jan 2011

  Dye Holloway Murray was a start up creative agency offering integrated advertising solutions. It was founded by industry legends Dave Dye, Jorian Murray and Justin Holloway formerly of Publicis. When I joined DHM they were desperately in need of a digital expert who could drive digital projects across their customer base, one of them being Macallan whisky. Being a whisky lover how could I say no? • Program management to ensure sufficient resources/teams are in place to deliver projects • Tracking project spend, identify project dependencies and managingproject risks • Developing initial strategic proposals to deliver on customer business objectives • Producing projects from concept stage through to implementation and launch • Working with partner agencies and third party suppliers • Working on pitches • Vetting and identifying appropriate freelancers and third party technical suppliers • Liaising and communicating with client throughout project life cycle Show less



Hyper Happen

• London, United Kingdom

• Senior Digital Producer

  • Nov 2007 - Jul 2009

  Hyper Happen was a digital consultancy business backed by Fallon and Naked UK to develop ideas beyond traditional advertising. Hyper later merged with the UK arm of Naked Communications to form the imaginatively titled Hypernaked. I worked as a senior digital producer for Hyper. I was given tough deadlines and radical ideas. A potent and challenging mix. • Responsible for scoping and project delivery wide variety of digital projects • Sourcing and management of 3rd parties and contractors • Liaising with clients and key account managers • Working with strategists/creatives to wireframe/build concepts • Technical specifications and proposals Show less



New Media Maze

• Online Media

• Studio Manager

  • Jan 2007 - Oct 2007

  New Media Maze was a full-service digital marketing agency based in London. The company serviced a broad range of blue chips including leading global entertainment companies such as Universal Pictures, DreamWorks, Activision, Ubisoft, 2 Entertain, EA, Channel 4, and Sega. The agency acted as a one-stop-shop for clients, allowing them to draw on modular or fully integrated online marketing services including: PR, promotions, advertising, viral marketing, web design & production, email and mobile marketing, search engine marketing and affiliate marketing. I joined New Media Maze in a very busy time where they desperately needed someone organised to take over studio management and project delivery. • Day-to-day project manager on wide various of digital projects. • Management of creative teams; recruiting, training and development requirements • Liaising with clients and key account managers • Production of pitch presentations and proposals • Financial management of studio profitability • Actively identifying and implementing operational and cost improvements • Knowledge sharing, mentoring Show less



Vividas

• IT Services and IT Consulting
• 1 - 100 Employee

• Head of Creative and Production Services

  • Jun 2005 - Jan 2007

  Vividas develops video streaming technologies which enable full screen, high quality live or pre-recorded video to be delivered via the internet or over corporate networks from standard web servers with no requirement to install software. When I joined Vividas they had recently expanded into London and New York and they asked me to help them set up a production team to service customers in both regions. • Project management and planning • Management of production team • Liaising with customers and key account managers • Developing multimedia assets and web development • Product branding and development • Pitch presentations Show less



Betfair

• United Kingdom
• Software Development
• 400 - 500 Employee

• Senior Designer

  • Nov 2002 - Jun 2005

  Betfair pioneered the betting exchange concept in 2000, allowing customers to bet at odds set by themselves or by other customers. Betfair’s Exchange processes more than seven million transactions every day, more than all European stock exchanges combined. In this role I worked as a senior designer in the product development team. It was an exciting time as Betfair as expanding rapidly. • Interface design • Prototyping and product development • Concepting / Proposals • Rich media production • Copywriting Show less



Jupiters Technology

• Brisbane, Australia

• Designer

  • Dec 1999 - Oct 2002

  Jupiter's Technology serviced the hardware and software needs of the gaming industry on the east coast of Australia. I worked as a designer in the R&D and product development team. • Application/Product development • Graphic Design • Animation/ Video editing • Interface design and prototyping • Front end web development Jupiter's Technology serviced the hardware and software needs of the gaming industry on the east coast of Australia. I worked as a designer in the R&D and product development team. • Application/Product development • Graphic Design • Animation/ Video editing • Interface design and prototyping • Front end web development