Experience

Calix

• United States
• Software Development
• 700 & Above Employee

• Consulting Solutions Engineer - Verizon Team

  • Oct 2020 - Present

• Senior Solutions Engineer - Verizon Team

  • Jul 2017 - Oct 2020

  Presales engineering, post sales support and escalation management. Interface with customers and perform analysis of business challenges, user and functional requirements, business processes, standard operating procedures, workflows, and other documents; designs and accomplishes product presentations and demonstrations.



Cisco

• United States
• Software Development
• 700 & Above Employee

• Senior Systems Engineer

  • Apr 2013 - Jul 2017

  Presales engineering, post sales support and escalation management. Interface with customers and perform analysis of business challenges, user and functional requirements, business processes, standard operating procedures, workflows, and other documents; designs and accomplishes product presentations and demonstrations. Presales engineering, post sales support and escalation management. Interface with customers and perform analysis of business challenges, user and functional requirements, business processes, standard operating procedures, workflows, and other documents; designs and accomplishes product presentations and demonstrations.



Juniper Networks

• United States
• Software Development
• 700 & Above Employee

• Systems Engineer

  • Jul 2010 - Apr 2013

  Presales engineering, post sales support and escalation management. Interface with customers and perform analysis of business challenges, user and functional requirements, business processes, standard operating procedures, workflows, and other documents; designs and accomplishes product presentations and demonstrations. Presales engineering, post sales support and escalation management. Interface with customers and perform analysis of business challenges, user and functional requirements, business processes, standard operating procedures, workflows, and other documents; designs and accomplishes product presentations and demonstrations.



Sayers

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Pre-Sales Engineer

  • Dec 2009 - Jul 2010

  Presales engineering, post sales support and escalation management. Interface with customers and perform analysis of business challenges, user and functional requirements, business processes, standard operating procedures, workflows, and other documents; designs and accomplishes product presentations and demonstrations. Presales engineering, post sales support and escalation management. Interface with customers and perform analysis of business challenges, user and functional requirements, business processes, standard operating procedures, workflows, and other documents; designs and accomplishes product presentations and demonstrations.



Vigilar

• Computer and Network Security
• 1 - 100 Employee

• Systems Engineer

  • May 2009 - Dec 2009

  Presales engineering, post sales support and escalation management. Interface with customers and perform analysis of business challenges, user and functional requirements, business processes, standard operating procedures, workflows, and other documents; designs and accomplishes product presentations and demonstrations. Presales engineering, post sales support and escalation management. Interface with customers and perform analysis of business challenges, user and functional requirements, business processes, standard operating procedures, workflows, and other documents; designs and accomplishes product presentations and demonstrations.



PAETEC

• Charlotte, NC

• Manager Data Network Engineering

  • 2003 - 2008

  Supervised a team of 9 Data Network Engineers for a large US based CLEC. Responsibilities included sales support, escalation support, budgeting, project management, career counseling, capacity planning, network architecture, troubleshooting and outage resolution. Supervised a team of 9 Data Network Engineers for a large US based CLEC. Responsibilities included sales support, escalation support, budgeting, project management, career counseling, capacity planning, network architecture, troubleshooting and outage resolution.



Ericsson

• Sweden
• Telecommunications
• 700 & Above Employee

• Engineer

  • 2000 - 2002

  Responsible for design, testing and integration of new and legacy systems into high capacity, product agnostic network solutions. Primarily pre-sales engineering and sales support. Responsible for design, testing and integration of new and legacy systems into high capacity, product agnostic network solutions. Primarily pre-sales engineering and sales support.



ATT Broadband

• Pittsburgh, PA

• Network Tech

  • 1999 - 2000

  Responsible for the management, engineering, implementation and maintenance of ATM, SONET, Ethernet, TDM and WDM based Metropolitan Area Networks within the Mid Atlantic and New England Regions. Common tasks include customer relations and support, troubleshooting, repairs, implementation, 24-hour helpdesk operation, design, documentation and project management. Responsible for the management, engineering, implementation and maintenance of ATM, SONET, Ethernet, TDM and WDM based Metropolitan Area Networks within the Mid Atlantic and New England Regions. Common tasks include customer relations and support, troubleshooting, repairs, implementation, 24-hour helpdesk operation, design, documentation and project management.



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Cryptologist

  • Jul 1981 - Jan 1999

  Course Manager/Lead Instructor in a 12 week advanced electronics school. Responsible for curriculum development, instruction and counseling students including foreign nationals. Curriculum includes: repair and configuration of Digital Equipment Corporation MicroVAX II computers, RA-60 high capacity disk drives, TSO5 and TK50 tape drives, fiber optics, high speed dot matrix printers, WANs, MicroVMS and Digital Equipment Corporation diagnostic software. Assistant to the Commander Naval Surface Forces Pacific Staff Cryptologic Officer: Coordinated installation, modification and repairs to permanently and temporarily installed cryptologic systems on board 40 US Naval surface vessels. Awarded Naval Achievement Medal by the Commander, Naval Surface Forces US Pacific Fleet for Professional Achievement. Specific accomplishments included: expediting critical technical assists and logistics support, providing detailed assessments of future force tactical requirements, installations of computer based cryptologic systems and providing expert assistance to civilian and military planners. Work Center Supervisor and Watch Section Supervisor in a 13-person computer systems maintenance shop. Responsible for maintenance, repair and administration of Digital Equipment Corporation PDP-11/40, PDP-11/34 and PDP-11/23 computer based High Frequency Direction Finding equipment, Wideband Acquisition equipment and high-speed secure message-processing systems. Awarded Naval Achievement Medal by the Commander, Naval Security Group Command for Professional Achievement. Specific accomplishments included: organizing repairs during catastrophic systems outages, training and managing personnel during highly stressful situations. Show less