Stephanie LuHu
Business and Employment Specialist 2 at Oregon Employment Department- Claim this Profile
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Bio
Credentials
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National Career Readiness Certificate
ACTOct, 2014- Nov, 2024
Experience
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Oregon Employment Department
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United States
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Government Administration
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500 - 600 Employee
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Business and Employment Specialist 2
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Jul 2021 - Sep 2022
• Customize interactions with clients on daily basis in order to determine immediate needs, gather necessary information, and execute available solutions • Navigate multiple computer systems for processing and protecting confidential information; including Microsoft Word, Microsoft Excel, and HostExplorer • Maintain composure and objectivity with clients who may be hostile or abusive • Correspond with inter-department/inter-agency personnel via verbal and written communication •… Show more • Customize interactions with clients on daily basis in order to determine immediate needs, gather necessary information, and execute available solutions • Navigate multiple computer systems for processing and protecting confidential information; including Microsoft Word, Microsoft Excel, and HostExplorer • Maintain composure and objectivity with clients who may be hostile or abusive • Correspond with inter-department/inter-agency personnel via verbal and written communication • Continuously adapt to changing workflow and program priorities Show less • Customize interactions with clients on daily basis in order to determine immediate needs, gather necessary information, and execute available solutions • Navigate multiple computer systems for processing and protecting confidential information; including Microsoft Word, Microsoft Excel, and HostExplorer • Maintain composure and objectivity with clients who may be hostile or abusive • Correspond with inter-department/inter-agency personnel via verbal and written communication •… Show more • Customize interactions with clients on daily basis in order to determine immediate needs, gather necessary information, and execute available solutions • Navigate multiple computer systems for processing and protecting confidential information; including Microsoft Word, Microsoft Excel, and HostExplorer • Maintain composure and objectivity with clients who may be hostile or abusive • Correspond with inter-department/inter-agency personnel via verbal and written communication • Continuously adapt to changing workflow and program priorities Show less
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The Walking Company Holdings, INC
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United States
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Retail
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100 - 200 Employee
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Assistant Manager
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Feb 2018 - Jan 2020
-Exercise strong interpersonal communication to grow rapport and increase return customers -Coordinate with team to reach daily/monthly/yearly KPI goals -Ensure Marketing and Merchandising is accurate and complete both on retail floor and marketing display windows -Assist Store Business Manager with sales team training and all aspects of retail store operations -Monitor supply levels daily, and order as necessary -Inventory/stock room management -Involved in both hiring and… Show more -Exercise strong interpersonal communication to grow rapport and increase return customers -Coordinate with team to reach daily/monthly/yearly KPI goals -Ensure Marketing and Merchandising is accurate and complete both on retail floor and marketing display windows -Assist Store Business Manager with sales team training and all aspects of retail store operations -Monitor supply levels daily, and order as necessary -Inventory/stock room management -Involved in both hiring and corrective processes Show less -Exercise strong interpersonal communication to grow rapport and increase return customers -Coordinate with team to reach daily/monthly/yearly KPI goals -Ensure Marketing and Merchandising is accurate and complete both on retail floor and marketing display windows -Assist Store Business Manager with sales team training and all aspects of retail store operations -Monitor supply levels daily, and order as necessary -Inventory/stock room management -Involved in both hiring and… Show more -Exercise strong interpersonal communication to grow rapport and increase return customers -Coordinate with team to reach daily/monthly/yearly KPI goals -Ensure Marketing and Merchandising is accurate and complete both on retail floor and marketing display windows -Assist Store Business Manager with sales team training and all aspects of retail store operations -Monitor supply levels daily, and order as necessary -Inventory/stock room management -Involved in both hiring and corrective processes Show less
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Verizon
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Operations Specialist
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Oct 2015 - Jul 2016
-Manage customer relations ranging from escalations, billing questions, and setting up new hardware (phones, bluetooth, etc.) -Execute operations procedures to ensure store compliance -Maintain supply and orders as needed -Establish a new store location by building internal displays and merchandised appropriately -Handled day-to-day retail operations including incoming and outgoing inventories -Manage customer relations ranging from escalations, billing questions, and setting up new hardware (phones, bluetooth, etc.) -Execute operations procedures to ensure store compliance -Maintain supply and orders as needed -Establish a new store location by building internal displays and merchandised appropriately -Handled day-to-day retail operations including incoming and outgoing inventories
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Exova Group Limited
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Industrial Machinery Manufacturing
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400 - 500 Employee
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Data Specialist/Administrative
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Oct 2011 - Jun 2013
-Accurately interpret test results from Metallurgic, Chemical, and Mechanical departments -Navigate multiple computer systems for technical data entry and processing -Manage in-house filing system, implementing approved ideas for improved efficiency -Operate standard office equipment including scanner/copier/printer, fax, multi-line telephone -Participated daily in interdepartmental communications -Encouraged greater environmental consciousness by amplifying recycling practices -Accurately interpret test results from Metallurgic, Chemical, and Mechanical departments -Navigate multiple computer systems for technical data entry and processing -Manage in-house filing system, implementing approved ideas for improved efficiency -Operate standard office equipment including scanner/copier/printer, fax, multi-line telephone -Participated daily in interdepartmental communications -Encouraged greater environmental consciousness by amplifying recycling practices
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Mount Holyoke College
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Higher Education
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700 & Above Employee
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Founder and Board Member
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Sep 2009 - May 2010
* Stimulated roster of 150 students in first semester of operation * Lead weekly meetings with peers to foster gender equality activism and community education * Facilitate conversation with Administration and Public Safety to improve awareness of gender inequality and safety * Maintain organization's official correspondence * Contributed to organization of candlelight vigil, with attendance of 100 people, as tribute to survivors and victims of gender-based hate * Coordinated… Show more * Stimulated roster of 150 students in first semester of operation * Lead weekly meetings with peers to foster gender equality activism and community education * Facilitate conversation with Administration and Public Safety to improve awareness of gender inequality and safety * Maintain organization's official correspondence * Contributed to organization of candlelight vigil, with attendance of 100 people, as tribute to survivors and victims of gender-based hate * Coordinated awareness-raising gathering for Trans Day of Remembrance * Hosted Reverend Elise Elrod to speak on her story and thoughts on issues of gender identity
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Student Programs, Production Assistant/Stage Crew
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Sep 2008 - May 2010
* Operate lighting and sound equipment in 10 venues on campus * Manage spaces' furniture, technology, people, and ambiance to fit event requirements * Direct up to 5 employees during shifts * Help train new team members every semester * Perform upkeep on equipment including, but not limited to, lighting and sound boards, projectors, computers, microphones, cables, theater lights, monitors, amplifiers, speakers, mixing boards * Serve as liaison between institution and event… Show more * Operate lighting and sound equipment in 10 venues on campus * Manage spaces' furniture, technology, people, and ambiance to fit event requirements * Direct up to 5 employees during shifts * Help train new team members every semester * Perform upkeep on equipment including, but not limited to, lighting and sound boards, projectors, computers, microphones, cables, theater lights, monitors, amplifiers, speakers, mixing boards * Serve as liaison between institution and event personnel
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Rugby Football Club, Mount Holyoke College
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South Hadley, MA
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Match and Field Secretary
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Dec 2006 - Dec 2007
* Elected to leadership position & role model for team * Scheduled 15+ games & tournaments * Sustained communications with opposing teams & facilities of games * Represented organization at New England Rugby Football Union conference * Negotiated transportation & lodging for 50+ players * Oversaw equipment movement, storage, & purchasing * Elected to leadership position & role model for team * Scheduled 15+ games & tournaments * Sustained communications with opposing teams & facilities of games * Represented organization at New England Rugby Football Union conference * Negotiated transportation & lodging for 50+ players * Oversaw equipment movement, storage, & purchasing
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Education
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Mount Holyoke College
Bachelor of Arts (B.A.), Sociology, History -
Portland State University