Stephanie LuHu

Business and Employment Specialist 2 at Oregon Employment Department
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Contact Information
us****@****om
(386) 825-5501
Location
Portland, Oregon, United States, US

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Credentials

  • National Career Readiness Certificate
    ACT
    Oct, 2014
    - Nov, 2024

Experience

    • United States
    • Government Administration
    • 500 - 600 Employee
    • Business and Employment Specialist 2
      • Jul 2021 - Sep 2022

      • Customize interactions with clients on daily basis in order to determine immediate needs, gather necessary information, and execute available solutions • Navigate multiple computer systems for processing and protecting confidential information; including Microsoft Word, Microsoft Excel, and HostExplorer • Maintain composure and objectivity with clients who may be hostile or abusive • Correspond with inter-department/inter-agency personnel via verbal and written communication •… Show more • Customize interactions with clients on daily basis in order to determine immediate needs, gather necessary information, and execute available solutions • Navigate multiple computer systems for processing and protecting confidential information; including Microsoft Word, Microsoft Excel, and HostExplorer • Maintain composure and objectivity with clients who may be hostile or abusive • Correspond with inter-department/inter-agency personnel via verbal and written communication • Continuously adapt to changing workflow and program priorities Show less • Customize interactions with clients on daily basis in order to determine immediate needs, gather necessary information, and execute available solutions • Navigate multiple computer systems for processing and protecting confidential information; including Microsoft Word, Microsoft Excel, and HostExplorer • Maintain composure and objectivity with clients who may be hostile or abusive • Correspond with inter-department/inter-agency personnel via verbal and written communication •… Show more • Customize interactions with clients on daily basis in order to determine immediate needs, gather necessary information, and execute available solutions • Navigate multiple computer systems for processing and protecting confidential information; including Microsoft Word, Microsoft Excel, and HostExplorer • Maintain composure and objectivity with clients who may be hostile or abusive • Correspond with inter-department/inter-agency personnel via verbal and written communication • Continuously adapt to changing workflow and program priorities Show less

    • United States
    • Retail
    • 100 - 200 Employee
    • Assistant Manager
      • Feb 2018 - Jan 2020

      -Exercise strong interpersonal communication to grow rapport and increase return customers -Coordinate with team to reach daily/monthly/yearly KPI goals -Ensure Marketing and Merchandising is accurate and complete both on retail floor and marketing display windows -Assist Store Business Manager with sales team training and all aspects of retail store operations -Monitor supply levels daily, and order as necessary -Inventory/stock room management -Involved in both hiring and… Show more -Exercise strong interpersonal communication to grow rapport and increase return customers -Coordinate with team to reach daily/monthly/yearly KPI goals -Ensure Marketing and Merchandising is accurate and complete both on retail floor and marketing display windows -Assist Store Business Manager with sales team training and all aspects of retail store operations -Monitor supply levels daily, and order as necessary -Inventory/stock room management -Involved in both hiring and corrective processes Show less -Exercise strong interpersonal communication to grow rapport and increase return customers -Coordinate with team to reach daily/monthly/yearly KPI goals -Ensure Marketing and Merchandising is accurate and complete both on retail floor and marketing display windows -Assist Store Business Manager with sales team training and all aspects of retail store operations -Monitor supply levels daily, and order as necessary -Inventory/stock room management -Involved in both hiring and… Show more -Exercise strong interpersonal communication to grow rapport and increase return customers -Coordinate with team to reach daily/monthly/yearly KPI goals -Ensure Marketing and Merchandising is accurate and complete both on retail floor and marketing display windows -Assist Store Business Manager with sales team training and all aspects of retail store operations -Monitor supply levels daily, and order as necessary -Inventory/stock room management -Involved in both hiring and corrective processes Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Operations Specialist
      • Oct 2015 - Jul 2016

      -Manage customer relations ranging from escalations, billing questions, and setting up new hardware (phones, bluetooth, etc.) -Execute operations procedures to ensure store compliance -Maintain supply and orders as needed -Establish a new store location by building internal displays and merchandised appropriately -Handled day-to-day retail operations including incoming and outgoing inventories -Manage customer relations ranging from escalations, billing questions, and setting up new hardware (phones, bluetooth, etc.) -Execute operations procedures to ensure store compliance -Maintain supply and orders as needed -Establish a new store location by building internal displays and merchandised appropriately -Handled day-to-day retail operations including incoming and outgoing inventories

    • Industrial Machinery Manufacturing
    • 400 - 500 Employee
    • Data Specialist/Administrative
      • Oct 2011 - Jun 2013

      -Accurately interpret test results from Metallurgic, Chemical, and Mechanical departments -Navigate multiple computer systems for technical data entry and processing -Manage in-house filing system, implementing approved ideas for improved efficiency -Operate standard office equipment including scanner/copier/printer, fax, multi-line telephone -Participated daily in interdepartmental communications -Encouraged greater environmental consciousness by amplifying recycling practices -Accurately interpret test results from Metallurgic, Chemical, and Mechanical departments -Navigate multiple computer systems for technical data entry and processing -Manage in-house filing system, implementing approved ideas for improved efficiency -Operate standard office equipment including scanner/copier/printer, fax, multi-line telephone -Participated daily in interdepartmental communications -Encouraged greater environmental consciousness by amplifying recycling practices

    • Higher Education
    • 700 & Above Employee
    • Founder and Board Member
      • Sep 2009 - May 2010

      * Stimulated roster of 150 students in first semester of operation * Lead weekly meetings with peers to foster gender equality activism and community education * Facilitate conversation with Administration and Public Safety to improve awareness of gender inequality and safety * Maintain organization's official correspondence * Contributed to organization of candlelight vigil, with attendance of 100 people, as tribute to survivors and victims of gender-based hate * Coordinated… Show more * Stimulated roster of 150 students in first semester of operation * Lead weekly meetings with peers to foster gender equality activism and community education * Facilitate conversation with Administration and Public Safety to improve awareness of gender inequality and safety * Maintain organization's official correspondence * Contributed to organization of candlelight vigil, with attendance of 100 people, as tribute to survivors and victims of gender-based hate * Coordinated awareness-raising gathering for Trans Day of Remembrance * Hosted Reverend Elise Elrod to speak on her story and thoughts on issues of gender identity

    • Student Programs, Production Assistant/Stage Crew
      • Sep 2008 - May 2010

      * Operate lighting and sound equipment in 10 venues on campus * Manage spaces' furniture, technology, people, and ambiance to fit event requirements * Direct up to 5 employees during shifts * Help train new team members every semester * Perform upkeep on equipment including, but not limited to, lighting and sound boards, projectors, computers, microphones, cables, theater lights, monitors, amplifiers, speakers, mixing boards * Serve as liaison between institution and event… Show more * Operate lighting and sound equipment in 10 venues on campus * Manage spaces' furniture, technology, people, and ambiance to fit event requirements * Direct up to 5 employees during shifts * Help train new team members every semester * Perform upkeep on equipment including, but not limited to, lighting and sound boards, projectors, computers, microphones, cables, theater lights, monitors, amplifiers, speakers, mixing boards * Serve as liaison between institution and event personnel

    • Match and Field Secretary
      • Dec 2006 - Dec 2007

      * Elected to leadership position & role model for team * Scheduled 15+ games & tournaments * Sustained communications with opposing teams & facilities of games * Represented organization at New England Rugby Football Union conference * Negotiated transportation & lodging for 50+ players * Oversaw equipment movement, storage, & purchasing * Elected to leadership position & role model for team * Scheduled 15+ games & tournaments * Sustained communications with opposing teams & facilities of games * Represented organization at New England Rugby Football Union conference * Negotiated transportation & lodging for 50+ players * Oversaw equipment movement, storage, & purchasing

Education

  • Mount Holyoke College
    Bachelor of Arts (B.A.), Sociology, History
    2006 - 2010
  • Portland State University
    2017 - 2018

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