Ayşe Çiftçi

Foreign Trade, Logistics & Customer Accounts Specialist at Delta Brands Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Istanbul, Turkey, TR

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Experience

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Foreign Trade, Logistics & Customer Accounts Specialist
      • Dec 2022 - Present

      • Managing inbound and outbound operations including planning and status updates using SAP. • Closely tracking shipments from ship until discharge at the destination. • Filing ISF (Importer Security Filing) entries for US customs (3 entries per day on average). • Reviewing and investigating any overage, shortage and damage (OS&D) issues. • Supporting the Accounts Receivable team in their collection efforts from customers. • Working with other departments to determine corrective measures to prevent future claims. • Entering Accounts Payable bills for third party warehousing and shipping services. Show less

    • Estonia
    • Printing Services
    • 1 - 100 Employee
    • Logistics / Customer Support Specialist
      • Jun 2022 - Sep 2022

  • Doga Label and Packaging
    • Tuzla, Istanbul, Turkey
    • Customer Relations Responsible
      • Sep 2020 - May 2022

      • Responsible for the management of organizations from the first contact to the delivery of the labels with 11 of our valued customers including P&G, Coca Cola, Total and Shell. • Creating 50 orders on daily average in the ERP system according to demand from customers. • Taking a role in finding solutions to problems that may occur on labels during use. • Preparing quotations. • Organizations of delivery. • Preparing weekly sales reports, checking stocks based on monthly and annual purchase forecasts and control of available stocks situations. • Performing customer visits for customer satisfaction. • Analysing the reasons for the returns from the customers and find solutions. • Analysing the customer satisfaction in certain periods. • Develop the customer portfolio of the company. Show less

    • Türkiye
    • Chemical Manufacturing
    • 1 - 100 Employee
    • Operations Specialist
      • Jan 2018 - Feb 2020

      - Managing the purchasing and procurement process - Pricing the requests received from the client, organization of logistics and operational processes after pricing process (Local ports / International ports). - Organization of customs clearance and port procedures for all materials supplied to vessels. - Making the necessary contact with the supplier and purchasing the most suitable product in terms of price performance in line with the demands for complementary goods (various demands of vessels) other than the manufactured goods. - The organization of import processes for the supply of raw materials required for production. - Preparation, control and follow-up of necessary documents such as delivery note / customs documents / invoices. - Come to a mutual agreement by contacting the client during the collection process. Show less

    • Intern
      • May 2017 - Jun 2017

    • Türkiye
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Intern
      • Jun 2015 - Jul 2015

Education

  • Okan Üniversitesi
    ÖSYM Scholarship, International Logistics
    2012 - 2017

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