Experience

Wiley Rein LLP

• Law Practice
• 300 - 400 Employee

• Strategic Client Intake Specialist

  • Sep 2021 - Present

  Washington, District of Columbia, United States

• Billing Coordinator

  • Mar 2021 - Sep 2021

  Washington, District of Columbia, United States



EASi

• United States
• Outsourcing/Offshoring
• 500 - 600 Employee

• Operations Support Associate

  • Jan 2021 - Mar 2021

  Hanover, Maryland, United States Communicated with project teams to ensure project initiation, set up, maintenance, and validation. Oversaw project pipeline while being responsible for ad hoc problem solving, ensured data integrity through weekly and monthly audits, and worked closely with other teams to confirm client funding status, billing guidelines, and project progress.

• Senior Project Operations Associate

  • Dec 2019 - Jan 2021

  Hanover, Maryland Oversaw weekly audits of revenue and billing performances, utilized Excel and billing platforms to create weekly reports for internal and external use, and onboarded new hires by teaching best practices and client billing specifics.

• Project Operations Associate

  • Jun 2018 - Dec 2019

  Hanover, Maryland Oversaw and supported customer accounts, assisted in the creation of contracts and projects for new clients, and created detailed reports for internal and external contacts to display billing and collections progress.



Russell House University Union

• Building Attendant Manager

  • Mar 2015 - May 2017

  Columbia, South Carolina, United States Managed and operated ~12-17 events each shift for clients. Established that all of the needs of the organization have been met and exceeded.