Ana Paula Miranda

Senior Product Manager at ExpressGroup
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Contact Information
us****@****om
(386) 825-5501
Location
Berlin, Berlin, Germany, DE

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Experience

    • Germany
    • Financial Services
    • 1 - 100 Employee
    • Senior Product Manager
      • Jul 2023 - Present

    • Mexico
    • Financial Services
    • 100 - 200 Employee
    • Product Manager
      • Nov 2021 - Jun 2023

      - Built and launched Klar's first personal loan product with several repayments. Iterated on the product and nowadays it represents about 50% of all revenue generated by the credit value stream; - Led the product development process E2E, from ideation to implementation, release to production, performance analysis (including A/B testing) and subsequent iterations; - Led cross functional teams composed of frontend/ backend developers, QA & product designer; - Kept continuous collaboration and alignment across all stakeholders: Credit Risk and Credit Analytics, Finance and Accounting, Legal, Customer Operations, Collections; - Definition of Credit roadmap in collaboration with other PMs and business stakeholders. Show less

    • Germany
    • Insurance
    • 700 & Above Employee
    • Product Manager
      • Jan 2021 - Oct 2021

      - Led a team of backend developers to build a service that would support the accounting of insurance claims and replace a third party software. The purpose of this was to save costs and keep lots of flexibility by having an in-house solution.- Defined the APIs and data model in collab with the tech team according to business needs.

    • Senior Business Analyst - Product Team
      • Jan 2020 - Dec 2020

      - Embedded in the Operations squad, supporting a Senior Product Manager and participating in the different SCRUM ceremonies; - Collaborated with business stakeholders and tech team to translate business needs into actionable requirements.

    • Germany
    • Financial Services
    • 700 & Above Employee
    • Banking Operations Analyst
      • Dec 2018 - Dec 2019

      - Deep knowledge on card transactions from Issuer point of view; - Visa & Mastercard Chargebacks; - Chargebacks Level 2 training by Mastercard; - Understanding Visa Disputes training by Visa; - Collaborated with Product/ Design/ User Research teams on a solution that resulted in enhanced user experience when it comes to transaction disputes; - Analysed chargeback data and created charts for different chargeback metrics. - Deep knowledge on card transactions from Issuer point of view; - Visa & Mastercard Chargebacks; - Chargebacks Level 2 training by Mastercard; - Understanding Visa Disputes training by Visa; - Collaborated with Product/ Design/ User Research teams on a solution that resulted in enhanced user experience when it comes to transaction disputes; - Analysed chargeback data and created charts for different chargeback metrics.

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Analyst
      • Oct 2015 - Dec 2018

      - Actuarial Valuations of Defined Benefit Pension Funds for the UK; - Conversion of Valuation setups from a legacy software (Fortran based) to a new tool (with VBnet elements). I also made part of the ALS team (Assets and Liabilities Suite), which is a tool that provides daily asset and liability information, enabling the Funds' Trustees and Sponsors to check, at a glance, the funding status. - Actuarial Valuations of Defined Benefit Pension Funds for the UK; - Conversion of Valuation setups from a legacy software (Fortran based) to a new tool (with VBnet elements). I also made part of the ALS team (Assets and Liabilities Suite), which is a tool that provides daily asset and liability information, enabling the Funds' Trustees and Sponsors to check, at a glance, the funding status.

    • United Arab Emirates
    • Outsourcing and Offshoring Consulting
    • 200 - 300 Employee
    • Business & Investment Research Analyst
      • Aug 2014 - Aug 2015

      - Primary and Secondary business research, primarily focused on Africa and the Middle East. - Industry Landscaping; - Market Sizing; - Company Profiling and Benchmarking; - Collection of Macroeconomic data. Covered industries included Financial services (Banking and Insurance), Consumer Goods and Retail, Telecom, Healthcare / Pharmaceuticals, Natural Resources / Energy, Real Estate and Infrastructure. - Primary and Secondary business research, primarily focused on Africa and the Middle East. - Industry Landscaping; - Market Sizing; - Company Profiling and Benchmarking; - Collection of Macroeconomic data. Covered industries included Financial services (Banking and Insurance), Consumer Goods and Retail, Telecom, Healthcare / Pharmaceuticals, Natural Resources / Energy, Real Estate and Infrastructure.

Education

  • Universidade Aberta
    Bachelor's degree, Computer Software Engineering
    2021 - 2026
  • Faculdade de Engenharia da Universidade do Porto
    Master's Degree, Master in Metallurgical and Materials Engineering
    2009 - 2014
  • ESMT Berlin
    Full Stack Coding Boot Camp, Full Stack Web Development
    2019 - 2020

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