Academy Operations Manager

• Jan 2020 - Present

Continuation of previous responsibilities with additional management of a team of part-time exam proctors and the organization of the Academy Alumni association membership. Management and coordination of professional networking events including graduation ceremonies and career fairs. Develop, maintain, and facilitation of Soft Skills course that includes Resume Writing, Professional Networking & LinkedIn, and Interviewing Skills. Creation and maintenance of training materials associated with course trainings. Show less

Academy Operations Coordinator

• Jan 2017 - Dec 2020

Academy recruitment, coordination, and liaison between departmental organizations of marketing, course instructors, and records administration. Assist on-boarding of new students and providing database management functions as a means of providing record keeping. Providing technical support as necessary in all areas to provide a smooth workflow for organization functions.SKILLSProfessional use of desktop applications such as, Microsoft Office 365, Google Workplace (Docs, Sheets, Slides, & Forms), Microsoft Windows 11, Chrome OS, and Mac OS, and associated content creation tools. Content development skills includes familiarity with creating web content using HTML and other Web 2.0 technologies. Use of online tools which includes Adobe Captivate 9, Camtasia, CamStudio, Prezi, Google Docs (including producing online forms and Presentations) Audacity 3.0.0 as well as YouTube online video annotation software. Experience with educational tools such as Moodle, D2L, and other proprietary learning management systems (LMS) associated with publisher web content. Open Broadcaster Studio (OBS) Show less

Student Services Counselor / Ready to Work (H1B) Grant Manager

• Aug 2016 - Dec 2016

Senior Instructor - Health Information Technology

• Sep 2012 - Jul 2016

Develop and implement curriculum coursework, as well as assessment tools for students entering the Healthcare Information Technology field.Graduate of the 2009 – 2010 Maxine Smith Fellows Leadership and diversity training fellowship programFacilitator of TCAT Memphis faculty smartboard training (2012 In-service and as needed for new faculty). Individual training and development of Excel spreadsheet based tools for classroom maintenance. Developing spreadsheets grade recording for multi-class program offerings and worker characteristics subjective grading metric evaluation. Facilitate training for integration of mobile device app of bubble sheet grading with Zipgrader, Development of google forms to collect and organize student employment updates and contact information data after graduation.Office skills include typing in excess of 50 words per minute, ten key data entry by touch, and using multi-lined telephone systems in a fast paced office situation. Facilitating presentations using multimedia equipment which includes, projector, web camera, microphone, and Smartboard. Show less

Senior Instructor - Business Systems Technology

• Sep 2000 - Sep 2012

February 1, 2008 – September 2012Employed as Senior Instructor of Business Systems Technology for Tennessee Technology Center at Memphis. Duties include assisting students with one-on-one instruction as needed in a self-paced and self study environment as well as lecture courses. Curriculum included software applications Internet, email (Outlook) business written communications, medical office procedures and medical terminology. Trained basic office skills of typing, data entry and ten key. Also assisted in internship placement and job search. Recorded and compiled cumulative grades for student transcripts. Evaluated and formulated course work for established curriculum of this department as prescribed by the Tennessee Board of Regents. Also coordinated Advisory Board Committee for the BST department. Served on curriculum review board, TTCM Alumni Association, and Graduation Committee. Served on Website Committee for 4 years. Developed site structure and page design for all programs as well as concept for the home page. Show less

Business Instructor - Associate Degree Program

• Dec 2006 - Jan 2008

Computer Applications Instructor for Remington College - Memphis Campus for the Business Administration Associate Degree program. Tasks included development and maintenance of course material and kept organized, accurate records of grades and attendance. Courses taught included, E-commerce, Internet Marketing, Computer Fundamentals, Spreadsheets - Excel 2003, Relational Database Management - Access 2003, Document Processing, HTML/Web research and design, and Electronic Presentations – PowerPoint 2003. Show less