Experience

RookieUp

• United States
• E-Learning Providers
• 1 - 100 Employee

• Student Mentor - User Experience

  • Oct 2018 - Present



Atlassian

• Australia
• Software Development
• 700 & Above Employee

• Senior Product Designer

  • Sep 2022 - Nov 2022



General Assembly

• United States
• Higher Education
• 700 & Above Employee

• Instructional Co-Lead

  • May 2022 - Jul 2022

  Work closely with one or more co-instructors to guide students through a rigorous, transformational journey towards an apprenticeship in UX Design. Become a better leader, and mentor as you learn from veteran instructors and our world-class instructional coaches. Inspire and support students as they identify their passions and drive their own continued learning beyond the curriculum. Adapt our global curriculum and use it to guide your teaching, building your own lesson plans as needed and contributing back your lessons learned over time. Facilitate a safe, supportive, and energetic community that welcomes the various needs and learning styles of your students. Show less



MarketCast

• United States
• Market Research
• 400 - 500 Employee

• Senior User Experience Designer

  • Mar 2022 - Apr 2022



NerdWallet

• United States
• Consumer Services
• 700 & Above Employee

• User Experience Researcher

  • Feb 2022 - Apr 2022



Open Influence

• United States
• Advertising Services
• 100 - 200 Employee

• Senior UX Consultant

  • Jan 2022 - Mar 2022

  • Created visually appealing and engaging designs for Go Prism reports, presentations, and data visualizations. • Developed designed concepts that effectively communicated complex data sets and insights. • Collaborated with stakeholders to transform data insights into clear and impactful visual representations. • Designed and developed data-driven charts, graphs, and infographics that enhance the understanding of social media trends and insights. • Apply best practices in data visualization to create compelling and user-friendly interfaces. • continuously evaluated and optimized design solutions based on feedback, industry best practices, and g design trends. • Collaborates with cross-functional teams to identify design improvement opportunities and implement changes accordingly. Show less



Applicantz

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• User Experience Designer IV (End Client Contract)

  • Jul 2021 - Dec 2021

  In charge of both the customer and internal platform user experience for Applicantz end client's company-wide project replacing and modernizing the organizations legacy Enterprise Resource Planning (ERP) software, while enabling their strategic goal of digitization and future proofing their platforms • Worked closely with various teams, including UX strategists, product management, and development, to define the direction and opportunities in products and services. • Facilitated design cadences and systems of collaboration between teams, acting as the central point of contact between UXDs, UID, UX strategists, Foundations representatives, business strategy/product management, and development. • Collaborated with stakeholders to refine the project's vision, considering user needs, business requirements, and product feasibility. • Contributed to Design Standards with patterns necessary for the completion of our work Show less



Deloitte Digital

• United States
• Business Consulting and Services
• 700 & Above Employee

• User Experience Designer, Texas Capital Bank Transformation Project

  • Aug 2021 - Sep 2021

  assisted the team with competitive analysis, strategy and workshop preparation assisted the team with competitive analysis, strategy and workshop preparation



Springboard

• United States
• E-Learning Providers
• 700 & Above Employee

• Research Project Presentation Reviewer

  • Sep 2020 - Sep 2021

  In addition to one on one mentorship with springboard students in the User Experience Career track, I assist with reviewing user research project presentations

• Student Mentor - User Experience

  • Aug 2016 - Sep 2021

  Mentoring students in Springboard's online user experience program.Springboard (formerly SlideRule) offers flexible online courses in cutting-edge career paths such as data science, design, analytics, marketing, and security.The new economy needs a new approach to education. Education is no longer a one-time investment at the beginning of one's career, it's a lifelong pursuit. We're building an educational experience that empowers our students to thrive in this new world order.



Cerner Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Solution Strategy - Lead Experience Designer, Charting and Documentation

  • Mar 2021 - Jun 2021

  • Led a team of 7 designers working on the charting and documentation features within the Cerner infrastructure. • Contributed to the growth and assessment of design talent in the form of syncs, periodic reviews, praise, and constructive criticism to facilitate individual contributor growth in collaboration with management. • Facilitated design cadences and systems of collaboration between teams. • Was the central point of contact between UXDs, UID, UX strategists, Foundations representatives, Human Factors, business strategy/product management, and development. • Collaborated with UX Strategy and Product Management to define direction and opportunities in products and services. • Negotiated and determine changes to vision based on awareness of user needs, business needs, and product implications. • Was a resourced for UX strategy to validate concepts/vision, collaborating alongside them and development leaders to prioritize future enhancement. • Advocated for Design Standards usage and Contribute to Design Standards with patterns and educated regarding their appropriate use. • Assisted with documenting and logging defects and non-compliance in coded output to facilitate mitigation with the development and product ownership team. Show less



Scytale.io (Acquired by Hewlett-Packard Enterprise)

• Software Development
• 1 - 100 Employee

• User Experience Researcher

  • Mar 2020 - Oct 2020

  • Proficiency in qualitative and quantitative research methods to gather insights about user behavior, needs, and preferences.• Experience conducting user interviews, surveys, and analyzing data to uncover user insights and trends.• Ability to synthesize complex research findings into actionable recommendations.• Strong strategic mindset and ability to think critically about the positioning and growth opportunities of SPIFFE and SPIRE within the broader HPE organization.• Analytical skills to identify strategic areas for growth and formulate plans to leverage the organization's resources effectively.• Ability to align the open-source projects with the broader company's goals and strategies.• Knowledge and experience in mapping and understanding the user lifecycle journey from acquisition to adoption, retention, and advocacy.• Ability to identify pain points and opportunities throughout the user journey and develop strategies to enhance the overall user experience.• Excellent communication skills, both written and verbal, to effectively communicate research findings, strategy proposals, and recommendations to stakeholders and cross-functional teams.• Ability to collaborate with diverse teams, including developers, product managers, and executives, to align on goals, share insights, and drive project success. Show less

• Senior UX Consultant/Product Designer

  • Dec 2018 - Mar 2020

  Helping to research and build Scytale's first Software as a Service (SaaS) platform: Scytale Enterprise. Scytale Enterprise enables security engineering teams to standardize and accelerate service authentication across cloud, container-based, and on-premise platforms, reducing application onboarding from weeks to minutes and accelerate cloud and container adoption without compromising existing security controls.



Noah

• United States
• Financial Services
• 1 - 100 Employee

• Product Designer

  • Sep 2019 - Dec 2019



Rune Labs

• United States
• Information Technology & Services
• 1 - 100 Employee

• Product Designer

  • Sep 2019 - Nov 2019



Intuit

• United States
• Software Development
• 700 & Above Employee

• UX Consultant

  • Nov 2018 - Jan 2019

  Assisting team in a part time capacity with UX/UI work for Quickbooks Online external site and internal tools Assisting team in a part time capacity with UX/UI work for Quickbooks Online external site and internal tools



TriNet

• United States
• Human Resources Services
• 700 & Above Employee

• User Experience Consultant

  • Mar 2018 - Aug 2018



Quid

• United States
• Software Development
• 1 - 100 Employee

• Sr. Product Designer

  • Jun 2016 - Oct 2017



Your Social Essence

• Greater Nashville Area

• Social Media Consultant

  • Jan 2010 - Dec 2016

  Assisting clients - mainly in the arts and entertainment field - with a variety of services, including but not limited to: web design, marketing material development - including merchandise design, social media planning and implementation, live blogging of events and event photography. Assisting clients - mainly in the arts and entertainment field - with a variety of services, including but not limited to: web design, marketing material development - including merchandise design, social media planning and implementation, live blogging of events and event photography.



CareerFoundry

• Germany
• E-Learning Providers
• 300 - 400 Employee

• UX Program Mentor

  • Dec 2015 - Jul 2016

  As a mentor, provided feedback and constructive criticism on students' tasks, and provided students with the guidance they need to improve their work through design reviews As a mentor, provided feedback and constructive criticism on students' tasks, and provided students with the guidance they need to improve their work through design reviews



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• UX Design Consultant - IS&T

  • May 2015 - Sep 2015

  Completed research, requirement gathering and initial wireframe journeys for facilities management tool that allows facility management the ability to see utilization records on a regional, building and room level. Also worked on requirement gathering and initial wireframe journeys for a security dashboard, allowing individual users to maintain security compliance as well as managers to see their reports compliance with security protocols and to facilitate update requests and follow ups to people in their command chain who are not currently in compliance Show less



Paypal

• User Experience Designer

  • Sep 2014 - Mar 2015

  Executing interaction design and visual design as a part of a multi-disciplinary teamCollaborating on user experience planning with a lead experience architectConsulting with clients and lead experience architectResearching interaction design trendsResearching technology trendsPerforming other duties as assigned

• Producer

  • Sep 2014 - Mar 2015

  Prioritize UED work based on product roadmap, release planning, backlog grooming, and sprint planning Lead planning activities for the UED/LeanUX team, track deliverables, and coordinate dependencies with other scrum teams or extended teams,including legal, marketing, adaptations, localization Lead LeanUX sprint ceremonies, including daily stand-ups, grooming, planning, demos, and retrospectives Mentor team on LeanUX and Agile cadences and best practices; work with the team to develop the proper cadence to maximize efficiency Adopting a customer-centered approach to problem-solving using the Customer Driven Innovation(CDI) methodology Create a communication plan that include executive and stakeholder management, and a central repository for all team assets Oversee design resource allocation, ensuring the team has the right combination of User Experience Designers, Visual Designers, Content Writers, and Researchers Identify project risks and implementing mitigation techniques to minimize issues Supporting the design team's implementation of standards and design guidelines Show less



Edelman

• San Francisco, CA

• UX Designer (Holiday Commerce Project)

  • Sep 2014 - Oct 2014

  Work with account, creative and technology teams to guide and document the architecture, flow and user experience of digital solutions across multiple channels Determine and translate business goals into engaging experiences with optimal impact Create and document solutions by various means including diagrams, site maps, user flows, annotated wireframes, and prototypes. Work with account, creative and technology teams to guide and document the architecture, flow and user experience of digital solutions across multiple channels Determine and translate business goals into engaging experiences with optimal impact Create and document solutions by various means including diagrams, site maps, user flows, annotated wireframes, and prototypes.



Synchronistic Solutions

• Advertising Services
• 1 - 100 Employee

• UX Design Manager/Producer - Healthcare Appliance Project

  • Aug 2014 - Oct 2014

  Analyzed client, designer and content requirements to develop timelines and set expectations Coordinated amongst cross functional groups to identify challenges and recommend solutions Led visioning sessions for strategic elements of project Worked alongside UX strategist to produce wireframes and documentation Coordinated project details between developers and clients Maintained and utilized subject matter expertise of user experience trends and best practices Show less



iTradeNetwork, Inc.

• United States
• Software Development
• 100 - 200 Employee

• Ux consultant

  • May 2014 - Jul 2014

  * Worked on usability initiatives for iTradeNetwork's flagship product Quality Management System newest version, which helps grocers and other retailers to maximize the effectiveness of their supply chain operations by connecting to the most widely used trading network. Once connected, a retail store can collaborate more closely with suppliers. * First UX hire for the company. * Educated team on UX best practices and process. * Organized cross platform teams (product, development and business). * Led gatherineinitial requirements gathering from key clients and potential clients. * Wrote initial use cases. * Interactive responsive prototyping via Axure. * Initial usability test plan implementation. Show less



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• UX Consultant

  • May 2013 - Mar 2014

  Worked on Over the Air Updates, Analytics, App Submission and App Management features of the HP Access Catalog This product offers organizations a secure, private “app store” for employees to browse, search and download mobile applications and digital content onto their devices of choice, including mobile and tablets devices, as well as desktops. Delivered via native mobile clients and a web interface, the HP Access Catalog is a pure Software-as-a-Service (SaaS) offering that helps organizations reduce the cost and complexity of managing applications on company-issued and bring-your-own-device (BYOD) mobile devices. Show less



Cadence Design Systems

• United States
• Software Development
• 700 & Above Employee

• UX Consultant

  • Mar 2013 - Jul 2013

  Leading the usability initiative for the internal quality portal, utilizing Sharepoint 2013 as a platform Leading the usability initiative for the internal quality portal, utilizing Sharepoint 2013 as a platform



Cisco

• United States
• Software Development
• 700 & Above Employee

• User Experience Designer

  • Feb 2013 - Mar 2013

  Assisted with usabiilty for the Cisco Services Entitlement access management project Assisted with usabiilty for the Cisco Services Entitlement access management project



Traction

• United States
• Marketing Services
• 1 - 100 Employee

• UX Consultant

  • Jan 2013 - Jan 2013

  Assisting with initial responsive usability wireframing and specification writing for a major regional paint company's color palette creator Assisting with initial responsive usability wireframing and specification writing for a major regional paint company's color palette creator



Korbyt

• United States
• Software Development
• 1 - 100 Employee

• Ux Designer

  • Dec 2012 - Jan 2013

  Usability consultant and visual designer for the chalkbox.tv marketing site. ChalkboxTV is a powerful marketing tool that lets you combine customized high definition digital signage and live TV. With ChalkboxTV, you can deliver your message - a sales promotion, special offer, or call to action - alongside live TV to customers on-premise and ready to act. Usability consultant and visual designer for the chalkbox.tv marketing site. ChalkboxTV is a powerful marketing tool that lets you combine customized high definition digital signage and live TV. With ChalkboxTV, you can deliver your message - a sales promotion, special offer, or call to action - alongside live TV to customers on-premise and ready to act.



Extractable

• United States
• Financial Services
• 1 - 100 Employee

• UX Consultant

  • Nov 2012 - Dec 2012

  Assisted with various UX duties for Extractable's client projects Assisted with various UX duties for Extractable's client projects



TIBCO

• UX Consultant

  • Nov 2012 - Dec 2012

  Worked on initial usability for the developer portal redesign Worked on initial usability for the developer portal redesign



Zirtual

• Technology, Information and Internet
• 1 - 100 Employee

• Zirtual Assistant

  • May 2012 - Sep 2012

  A Zirtual Assistant is a virtual, personal assistant dedicated to freeing up your time by handling all the tasks you don’t enjoy or have the patience for. Zirtual Assistants are hybrids between traditional personal assistants and virtual concierge agents, handling both personal requests and larger business projects as well. I handled a range of clients needs for client's all over the United States. A Zirtual Assistant is a virtual, personal assistant dedicated to freeing up your time by handling all the tasks you don’t enjoy or have the patience for. Zirtual Assistants are hybrids between traditional personal assistants and virtual concierge agents, handling both personal requests and larger business projects as well. I handled a range of clients needs for client's all over the United States.



Reachable

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• User Experience Designer

  • May 2012 - Aug 2012

  Heading all usability initiatives in a re-imagining of the client's current product offerings. Heading all usability initiatives in a re-imagining of the client's current product offerings.



The Permanente Medical Group, Inc. Physician Recruitment Services

• Hospitals and Health Care
• 700 & Above Employee

• User Experience Consultant

  • Jan 2012 - Apr 2012

  Worked on User Experience for the Choose your Doctor product Worked on User Experience for the Choose your Doctor product



eBay

• United States
• Technology, Information and Internet
• 700 & Above Employee

• User Experience Designer - Online Customer Support (OCS)

  • Mar 2011 - Sep 2011

  Was brought on to assist in the completion of the redesign of the online customer support portal. Managed the wireframing, visual design, and specification writing process as primary onsite contact, managing additional offshore resources to complete the task. Supported 4 Product Managers with their visual needs for additional projects Was brought on to assist in the completion of the redesign of the online customer support portal. Managed the wireframing, visual design, and specification writing process as primary onsite contact, managing additional offshore resources to complete the task. Supported 4 Product Managers with their visual needs for additional projects



Horus vision

• Visual Design Consultant

  • May 2010 - Jun 2010

  On a part time basis, working with the marketing and design teams, providing assistance on design projects using flash, HTML CSS, and Photoshop to create assets for the current website. Also assisting in building social media strategy and training current employees in various social media outlets and their usage. On a part time basis, working with the marketing and design teams, providing assistance on design projects using flash, HTML CSS, and Photoshop to create assets for the current website. Also assisting in building social media strategy and training current employees in various social media outlets and their usage.



Advance Auto Parts

• United States
• Retail
• 700 & Above Employee

• Visual Designer

  • Sep 2009 - Mar 2010

  Created visual designs for online customer experiences Developed page wireframes and online designs, user interface graphics, icons, color schemes for new and recurring web projects Designed and developed online marketing material including banner advertising, email and other online media Practiced user centered design principles and processes Using Flash and Javascript, created engaging interactive online customer experiences. Performed basic development and maintenance programming for web pages and web applications Maintained working knowledge and functional expertise in online interactive software and tools while staying current on changing technical parameters effecting design decisions Aligned online promotional creative development with the enterprise business rhythm Helped to implement a method of testing, measuring and improving creative effectiveness Assumed responsibility for production and design of all online only promotions, with design direction from Sr. Visual Designer Assumed responsibility for production of non promotional email elements based on existing templates Completed initial standards document and circulated to appropriate team members · Worked with a cross functional team to resolve all tool/system issues that impacted production as they arose • Developed a plan for content retirement in publishing systems Show less



WORLDPAC

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Web Developer

  • Mar 2008 - Sep 2009

  Create design prototypes, including graphic design, site navigation, and layout of content, for the main web site and for our internal website (intranet). Create visual concepts that match the content and the image wanted by the stakeholder but that fit in the global image; Build websites using technologies that conform to international standards and make sure that they are accessible across various machines throughout our network Perform maintenance and updates to existing websites when requested by internal stakeholders Contribute to the overall development of the Web Communications group by working with various stakeholders throughout the company Show less



Burning Man Project

• United States
• Civic and Social Organizations
• 100 - 200 Employee

• Web Developer / Section Lead

  • Jun 2000 - Sep 2008

  Worked and coordinated volunteer web designers and developers for special projects for the Burning Man Organization. Helped managed updates for the On The Playa section of the website and helped to intake the volunteers for said section. Worked on special projects as needed. Worked and coordinated volunteer web designers and developers for special projects for the Burning Man Organization. Helped managed updates for the On The Playa section of the website and helped to intake the volunteers for said section. Worked on special projects as needed.



TOA Electronics, Inc.

• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Marketing Coordinator

  • Sep 2007 - Jan 2008

  In charge of design and maintenance of public facing website, Marketing Collateral, Sales Support, Trade Shows and other assigned duties. In charge of design and maintenance of public facing website, Marketing Collateral, Sales Support, Trade Shows and other assigned duties.



Starweaver Creations

• Lead Developer

  • Jan 2000 - Sep 2007

  Freelance print and graphic design work for many small to mid size businesses in Northern California Freelance print and graphic design work for many small to mid size businesses in Northern California



FileMaker Inc., an Apple subsidiary

• United States
• Software Development
• 1 - 100 Employee

• Web Production Associate

  • 2007 - 2007

  Assisted in the development of The Technical and Business Network pages Assisted in the development of The Technical and Business Network pages



Wilison Sonsini, Goodrich and Rosati

• Creative Services

  • 2006 - 2006

  Temporary design work Temporary design work



Calypso Imaging

• Customer Service

  • 2004 - 2006

  Digital File preparation, web page and collateral design, computer maintenence Digital File preparation, web page and collateral design, computer maintenence



Silicon Valley College

• Instructor

  • 2001 - 2003

  Instructed in the graphic design program, specifically focusing on web design applications, Instructed in the graphic design program, specifically focusing on web design applications,