Erika Sirvain
Senior Customer Success Manager at Mitchell International- Claim this Profile
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Bio
Experience
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Mitchell International
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United States
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Software Development
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700 & Above Employee
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Senior Customer Success Manager
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Jun 2019 - Present
San Diego, California, United States
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Lytx, Inc.
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United States
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Software Development
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700 & Above Employee
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Client Solutions Consultant
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Jan 2017 - Jul 2018
San Diego, California, United States Lytx instruments vehicles with a suite of cloud-connected cameras, sensors and services that allow clients to transform the safety of their fleet and the culture of their operations.
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TSIA
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United States
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Information Services
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100 - 200 Employee
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Specialist, Membership Development
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Oct 2016 - Jan 2017
San Diego, California, United States
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Senior Analyst, International Membership Development
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Aug 2016 - Oct 2016
San Diego, California, United States The Technology Services Industry Association (TSIA) is the leading professional association of the technology services industry. Our ranks include thousands of services executives, managers, and professionals from around the globe, representing the world’s leading enterprise and consumer technology companies, as well as scores of innovative small and midsize businesses across nine vertical industries. http://www.tsia.com/ Specialties Education Services, Field Services, Professional… Show more The Technology Services Industry Association (TSIA) is the leading professional association of the technology services industry. Our ranks include thousands of services executives, managers, and professionals from around the globe, representing the world’s leading enterprise and consumer technology companies, as well as scores of innovative small and midsize businesses across nine vertical industries. http://www.tsia.com/ Specialties Education Services, Field Services, Professional Services, Service Revenue Generation, Customer Success and Support, Expand Selling, Managed Services, Adoption and Consumption, Operational Best Practices, Data Analytics
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Analyst, International Membership Development
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Aug 2015 - Aug 2016
Greater San Diego Area
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Sandy Spring Bank
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United States
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Banking
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700 & Above Employee
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Personal Banker
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Feb 2014 - Mar 2015
Gaithersburg, MD NMLS#1183040
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Bank Teller
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Oct 2012 - Feb 2014
Olney, MD
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Nordstrom
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Feb 2011 - Jan 2012
Bethesda, Maryland, United States
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Montgomery College
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United States
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Higher Education
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700 & Above Employee
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Treasurer, Student Senate Executive Board
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2011 - 2012
Rockville, Maryland, United States • Chairperson of the college Student Budget Panel led with students in good academic standing • Facilitated Budget Panel meetings with Club Presidents requesting funds for campus activities • Created criteria and applied to club presentations to properly judge budget requests for adding value to campus life • Participated in operations of annual talent show offering school scholarship • Approved school year budget requests of up to $30k • Created excel spreadsheets to… Show more • Chairperson of the college Student Budget Panel led with students in good academic standing • Facilitated Budget Panel meetings with Club Presidents requesting funds for campus activities • Created criteria and applied to club presentations to properly judge budget requests for adding value to campus life • Participated in operations of annual talent show offering school scholarship • Approved school year budget requests of up to $30k • Created excel spreadsheets to accurately track budget receipts Show less
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Education
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University of Maryland Global Campus
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General -
Montgomery College
Business Administration and Management, General