Public Experiences Coordinator

• Mar 2022 - Present

Community Engagement Librarian

• Jan 2020 - Mar 2022

Youth Services Associate

• Jul 2017 - Jan 2020

Providing excellent service to the vibrant community of Shelton Timberland Library.

Library Media Technician

• Aug 2013 - Jun 2016

* Provided friendly and accurate reference service and circulation assistance to over 2,000 grade K-6 students and faculty at two busy school libraries. * Instructed grade K-6 students in information literacy and individualized book selection, developing their literacy and critical thinking skills through use of active learning techniques. * Responsible for annual budget of $8,000-$10,000 used to develop collections and enhance the diversity and relevance of materials. * Planned, developed, and implemented bi-weekly storytime for grade K-1 students to promote visual literacy and enthusiasm for reading. * Created and implemented standardized library policies and procedures; wrote training materials.

Reference Services Student Assistant and Volunteer

• Jan 2012 - Dec 2012

• Provided friendly, service-oriented direct assistance to library users in finding and identifying library materials in person and over the telephone.• Analyzed, interpreted, and answered reference questions from a diverse community of both public and academic library users.• Promoted understanding and use of library materials by teaching library users how to find the most appropriate information resources for their individual needs.

Library Technical Services Student Assistant

• Sep 2010 - Dec 2012

• Assured quality of newly acquired materials with great attention to detail so that only the highest-quality products were put into patrons’ hands.• Protected the library’s investment by preventing loss of new materials through barcoding, stamping, and affixing magnetic devices. • Preserved archival materials in a digital format for future generations and provided greater open access for patrons to these fragile materials in an online environment. Seven archival yearbooks and over 900 images prepared thus far using Adobe Photoshop and ContentDM technology.• Analyzed and updated full-text coverage date ranges of online periodicals through SFX, ensuring users are given correct information and access to online serials.

Volunteer

• Dec 2009 - Aug 2010

• Instrumental in planning and providing a variety of free educational and recreational events such as What’s Up Big Band, Immigration Information, and Summer Tech Talks to benefit patrons of all ages through detailed coordination with presenters and performers as well as creation and distribution of marketing materials such as press releases, flyers, postcards, and book displays. • Effectively used communication and teaching skills to provide instructional presentation of the library’s NetLibrary eBook and eAudiobook services. • Increased fundraising abilities by price-checking donated books before placement in the Friends of the Library sale; discovered several rare titles worth hundreds of dollars. • Made newspaper articles on microfilm more findable for patrons, increasing their access to these materials by assisting in indexing them in a searchable database, assigning subject headings and noting place names and important figures within the text.

Exhibition Assistant

• Jun 2009 - Mar 2010

• Increased guests’ enjoyment of the King Tutankhamun exhibition and educated them by being readily available to answer questions accurately. • Created a pleasant and professional environment by interacting with guests in a friendly and positive manner even during times of high stress. • Maintained preservation of ancient artifacts for future generations by ensuring that humidity and temperature levels within display cases remained at optimum levels. • Kept all exhibition operations running smoothly and seamlessly as an integral part of a tight-knit team, always willing to provide assistance to teammates whenever and wherever necessary.

Customer Service Associate

• Dec 2008 - Mar 2009

• Encouraged repeat customers through excellent customer service, always interacting with guests positively to fulfill their needs. • Maintained a positive work environment as part of a culturally diverse team and adapted quickly and enthusiastically to new ways of doing things. • Ensured optimum product placement to move goods through the creation of artful and pleasing displays and maintenance of a clean and tidy environment even during the hectic store closing event. • Encouraged repeat customers through excellent customer service, always interacting with guests positively to fulfill their needs. • Maintained a positive work environment as part of a culturally diverse team and adapted quickly and enthusiastically to new ways of doing things. • Ensured optimum product placement to move goods through the creation of artful and pleasing displays and maintenance of a clean and tidy environment even during the hectic store closing event.

Product Service Associate

• Sep 2007 - Oct 2008

• Created loyal customers by quickly and accurately determining their needs through the use of excellent communication skills such as open-ended questions and follow-up. • Prevented product loss by maintaining accuracy when cutting blinds to size and mixing paint, as well as by keeping precise records of inventory. • Increased sales by ensuring proper product placement as an indispensible part of a team that rose to 100% on-time completion of product display sets. • Created loyal customers by quickly and accurately determining their needs through the use of excellent communication skills such as open-ended questions and follow-up. • Prevented product loss by maintaining accuracy when cutting blinds to size and mixing paint, as well as by keeping precise records of inventory. • Increased sales by ensuring proper product placement as an indispensible part of a team that rose to 100% on-time completion of product display sets.

Administrative Assistant

• Apr 2006 - Mar 2007

• Ensured the smooth operation of a busy real estate and loan office by keeping open communication with all agents and tracking all meetings and business obligations. • Increased Syndica’s customer base by creating and distributing marketing materials such as open-house flyers and online postings, as well as by maintaining communication with past and present clients. • Kept expenses low by financially tracking all office supply purchases. • Maintained the company’s integrity by performing detailed checks on each newly-completed real estate and loan package to ensure all documents were present and signed.

Substitute Teacher

• Sep 2005 - Mar 2006

• Maintained a nurturing and safe learning environment for children of all ages, from preschool to high school. • Fostered learning by following provided lesson plans or creating age-appropriate lesson plans on the spot when one was not available. • Encouraged children to be more comfortable in a new situation by interacting with them in a positive, friendly, and fun manner while also providing a level of stability and discipline. • Maintained a nurturing and safe learning environment for children of all ages, from preschool to high school. • Fostered learning by following provided lesson plans or creating age-appropriate lesson plans on the spot when one was not available. • Encouraged children to be more comfortable in a new situation by interacting with them in a positive, friendly, and fun manner while also providing a level of stability and discipline.