Miguel Arroyo

Senior Product Designer at Hoken
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Contact Information
us****@****om
(386) 825-5501
Location
Mexico City, MX
Languages
  • Inglés Full professional proficiency
  • Español Native or bilingual proficiency

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Experience

    • United States
    • Travel Arrangements
    • 1 - 100 Employee
    • Senior Product Designer
      • Jan 2023 - Present

    • Software Development
    • 1 - 100 Employee
    • Product Manager / Product Designer
      • Nov 2022 - Jan 2023

      * Helping startups, companies and individuals solve their Product Design and Product Development needs * Helping startups, companies and individuals solve their Product Design and Product Development needs

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Co-Founder / Chief Product Officer
      • Jul 2020 - Sep 2022

      • Created Vest, the app to democratize stock investments in LATAM, going from concept to market in 11 months with the smoothest stock buy-sell experience amongst our competitors (paraphrasing user interviews). • Reached over 3500 investment accounts, from which 400 have added funds and invested. • Led Engineering and Design efforts ranging from: cross-functional collaboration, research, feedback synthesis, user-flows and wireframes to priorization of design and technical… Show more • Created Vest, the app to democratize stock investments in LATAM, going from concept to market in 11 months with the smoothest stock buy-sell experience amongst our competitors (paraphrasing user interviews). • Reached over 3500 investment accounts, from which 400 have added funds and invested. • Led Engineering and Design efforts ranging from: cross-functional collaboration, research, feedback synthesis, user-flows and wireframes to priorization of design and technical implementation of core features that made the product fully compliant with the current broker-dealer and retail-investment regulations, while still offering a very positive experience to our users. • Grew our product team from 0 to 20 designers and engineers. My time in Vest was probably my most ambitious and gratifying experience. I had the opportunity to shape and lead a real Product Team (Engineering and Design). A fintech like Vest (Retail investments) is a bit complicated in the sense that it's hard to put the product and features, even early versions in the hands of people because of industry regulations. Me and my team were responsible to create all the core aspects and features of the product that let us get a Broker-dealer licence and to comply with the FINRA auditing process in order to put Vest in the hands of our end users. Above all this we were able to create the smoothest buy-and-sell-stocks experience on the Latin American market, and that doesn't come from me, but from our user interviews and usability testing sessions. It makes me extremely proud. One of our biggest challenges was creating a simple Know Your Customer experience that was also in full compliance with all the aspects of the regulation for an Investment app that is also its own Broker-Dealer. To the day I parted, we were always figuring out new ways to make it easier and easier. I feel that Vest has the potential to become part of the fintech firmament, and the team still has my full support. Show less • Created Vest, the app to democratize stock investments in LATAM, going from concept to market in 11 months with the smoothest stock buy-sell experience amongst our competitors (paraphrasing user interviews). • Reached over 3500 investment accounts, from which 400 have added funds and invested. • Led Engineering and Design efforts ranging from: cross-functional collaboration, research, feedback synthesis, user-flows and wireframes to priorization of design and technical… Show more • Created Vest, the app to democratize stock investments in LATAM, going from concept to market in 11 months with the smoothest stock buy-sell experience amongst our competitors (paraphrasing user interviews). • Reached over 3500 investment accounts, from which 400 have added funds and invested. • Led Engineering and Design efforts ranging from: cross-functional collaboration, research, feedback synthesis, user-flows and wireframes to priorization of design and technical implementation of core features that made the product fully compliant with the current broker-dealer and retail-investment regulations, while still offering a very positive experience to our users. • Grew our product team from 0 to 20 designers and engineers. My time in Vest was probably my most ambitious and gratifying experience. I had the opportunity to shape and lead a real Product Team (Engineering and Design). A fintech like Vest (Retail investments) is a bit complicated in the sense that it's hard to put the product and features, even early versions in the hands of people because of industry regulations. Me and my team were responsible to create all the core aspects and features of the product that let us get a Broker-dealer licence and to comply with the FINRA auditing process in order to put Vest in the hands of our end users. Above all this we were able to create the smoothest buy-and-sell-stocks experience on the Latin American market, and that doesn't come from me, but from our user interviews and usability testing sessions. It makes me extremely proud. One of our biggest challenges was creating a simple Know Your Customer experience that was also in full compliance with all the aspects of the regulation for an Investment app that is also its own Broker-Dealer. To the day I parted, we were always figuring out new ways to make it easier and easier. I feel that Vest has the potential to become part of the fintech firmament, and the team still has my full support. Show less

    • Entertainment Providers
    • Co-founder
      • May 2020 - Nov 2020

      As any co-founder I've been wearing more than one hat in this project, from UX Design to Interface to Front-end and Product Development. So far it's been one of the most fulfilling experiences in my career, one in which we've been trying to keep the discipline about product cycles and always be close to the players : ) As any co-founder I've been wearing more than one hat in this project, from UX Design to Interface to Front-end and Product Development. So far it's been one of the most fulfilling experiences in my career, one in which we've been trying to keep the discipline about product cycles and always be close to the players : )

    • Mexico
    • Financial Services
    • 200 - 300 Employee
    • Product Designer
      • Jul 2019 - Apr 2020

      In Credijusto I was responsible for designing a Client facing platform to track and manage loans. This was my first formal product team and I was very happy to work together with product managers and developers in a more cross-functional way. I was responsible for leading and creating Credijusto's Design System. In Credijusto I was responsible for designing a Client facing platform to track and manage loans. This was my first formal product team and I was very happy to work together with product managers and developers in a more cross-functional way. I was responsible for leading and creating Credijusto's Design System.

    • Mexico
    • Program Development
    • Co-founder / Product Designer
      • Mar 2016 - May 2019

      Lead the design and front-end decisions for our studio (4-7 people). In Mazing I was able to design and manage Koin, a smart-wallet/expense-tracker to help you get a grip on your personal finances. Koin was a great learning experience. It taught me the hardest truths on product development. If I could go back and make something different it would definitely be going out and get much more feedback from real potential users to pave our paths to Product Market Fit. Lead the design and front-end decisions for our studio (4-7 people). In Mazing I was able to design and manage Koin, a smart-wallet/expense-tracker to help you get a grip on your personal finances. Koin was a great learning experience. It taught me the hardest truths on product development. If I could go back and make something different it would definitely be going out and get much more feedback from real potential users to pave our paths to Product Market Fit.

  • mostrohouse
    • Roma Sur, Distrito Federal, Mexico
    • Freelance Product Designer
      • Apr 2013 - Mar 2016

      I was involved in a lot of projects during this time, working for startups, marketing agencies and individuals, sometimes from the project conception, others only in the development stage. I was involved in a lot of projects during this time, working for startups, marketing agencies and individuals, sometimes from the project conception, others only in the development stage.

    • Mexico
    • Research Services
    • 300 - 400 Employee
    • Senior Design Technologist
      • Jan 2014 - Jan 2015

      UX, Visual Design and front-end development for several projects including a main site redesign. UX, Visual Design and front-end development for several projects including a main site redesign.

    • Mexico
    • Software Development
    • 1 - 100 Employee
    • Design Technologist
      • Dec 2010 - Mar 2013

      Web design and front-end development Web design and front-end development

    • Mexico
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Web Designer
      • 2007 - Dec 2009

      Web design and development of html prototypes Web design and development of html prototypes

    • Government Administration
    • 1 - 100 Employee
    • Editorial Designer
      • Feb 2005 - Mar 2008

      * Designed covers for books and investigation publications * Designed layouts and formed books and publications. * Designed covers for books and investigation publications * Designed layouts and formed books and publications.

Education

  • Universidad Nacional Autónoma de México
    Bachelor's degree, Design and Visual Communications, General
    2000 - 2004

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