Experience

Kikkerland Design Inc

• United States
• Design Services
• 1 - 100 Employee

• Sales Coordinator

  • May 2018 - Present



Brompton Bicycle

• United Kingdom
• Manufacturing
• 300 - 400 Employee

• Sales Operations Coordinator

  • Jul 2015 - Apr 2018

  At Brompton Bicycle, I have been involved with many areas of the US-based business, and whilst some team members are experts in selling our products, and others in the maintenance of our bikes, l became an expert in our business processes. Essentially, how we procure, sell and ship our products while providing swift and thorough solutions for our wholesale customers (100+ Independent Bike Dealers) any time a delivery, transaction or general experience doesn’t go 100% as planned. General responsibilities include:Invoice and fulfillment of bikes, bike parts and accessories, averaging $250,000+ in monthly B2B sales.Act as credit control for accounts with credit lines ranging from $5,000 to $150,00; workingwith them to ensure timely payments and generation of payment plans when necessary.Record and relay recurring customer feedback and insights to 3rd party logistics warehouse, as well as, internal teams (technical support, marketing, and sales) in order to constantly improve the customer experience.



Pearson

• United Kingdom
• Education
• 700 & Above Employee

• Marketing Coordinator

  • Feb 2006 - Jul 2014

  Pearson is the world's leading education company that provides curriculum materials, multimedia learning tools, assessments and related services for instructors and students of all ages. In this role, the primary focus was to develop relationships with educators and our sales reps and provide them with the products, product knowledge, training and services needed for their success, both in and outside of the classroom.General responsibilities include:Assist Marketing Managers and Editors with writing, editing and designing print collateral, web catalog pages, promotional websites and e-mail marketing campaigns. Synthesize sales reports to determine market opportunities and develop marketing and sales strategies; and analyze sales data in order to make recommendations that improve sell-through and recapture declining sales.Serve as contact for Pearson sales representatives, college professors and students and respond to questions concerning product features and benefits, pricing, and availability. Create sales training tools, such as field strategy guides, positioning grids, and presentation kits.Awards Received:Top Performer Award (2010)Extra Mile Awards (2007, 2008 & 2011)



Bernard Hodes Group

• Account Coordinator

  • Sep 2004 - Sep 2005

  Bernard Hodes Group serves thousands of clients in virtually every industry. In this role, the primary focus was to help each client attract and retain talented workers in every skills set.General responsibilities include: Consulted clients regarding newspaper ad placement as well as proposed alternative, cost-effective advertising solutions, such as web advertising and the use of cultural, foreign and specialized publications.Under strict budgets and tight deadlines, coordinated the execution of recruitment advertisements by conducting media research, negotiating ad rates and print schedule, processing ad copy, proofreading, and reserving ad space.