Yan Fikh, MBA

Director, Reporting and Analytics at Enercare Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Vaughan, Ontario, Canada, CA
Languages
  • English Full professional proficiency
  • Hebrew Native or bilingual proficiency
  • Russian Native or bilingual proficiency

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Praveen Gadde

Have worked with Yan on several data initiatives, strategy and projects over the last 2 years. Yan’s a natural leader with uncanny ability to keep everyone focused and motivated. He is very good at thought leadership, business intelligence and data strategy. Though not his responsibility, he is very much involved in development, proof of concepts, always helping his team and others with technical issues or best practices. It was great working with you at BGO....

Nataliya Kelbas

I am delighted to have known Yan for many years in a professional and personal setting. He is an exemplary leader both in the work place and his community. His technical knowledge and skills are what enables him to lead with confidence, compassion and integrity. He has a true knack for understanding systems and even more so, the people he works with. It's not often that you come across someone who is not only a great manager but a true leader of a team. Yan's strategic thinking is reflected in his leadership style. His unique ability to envision strategy and built lasting relationships with his coworkers would make him a fantastic addition to any team.

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Credentials

  • Learning Cloud Computing: Core Concepts
    Lynda.com
    Dec, 2020
    - Oct, 2024
  • DevOps Foundations: Transforming the Enterprise
    LinkedIn
    Nov, 2020
    - Oct, 2024
  • Excel for Sales Professionals
    LinkedIn
    Nov, 2020
    - Oct, 2024
  • Excel: Scenario Planning and Analysis
    LinkedIn
    Nov, 2020
    - Oct, 2024
  • Learning Python
    LinkedIn
    Nov, 2020
    - Oct, 2024
  • Managing Project Benefits
    LinkedIn
    Nov, 2020
    - Oct, 2024
  • Programming Foundations: Fundamentals
    LinkedIn
    Nov, 2020
    - Oct, 2024
  • Project Management Foundations: Procurement
    LinkedIn
    Nov, 2020
    - Oct, 2024

Experience

    • Canada
    • Consumer Services
    • 400 - 500 Employee
    • Director, Reporting and Analytics
      • Feb 2021 - Present

      Oversee and develop KPIs, business intelligence and business analytics supporting Sales, Customer and Field operations; provide leadership and guidance to understand business problems, gather requirements and leverage data to develop the appropriate dashboards, KPIs and analytics to drive value; responsible for partnering to develop a long-term business intelligence strategy that supports data consolidation into a scalable enterprise Data Warehouse and enable increased self serve reporting functionality. • Lead a diverse team of data analytics resources and report developers to deliver quality analysis, interpretation of findings and clear articulation of results and insights to internal business partners• Drive the design, development, and deployment of new BI reports, frameworks, and tools, including visual insights, detail reports, and dashboards• Support new technology implementation with ongoing data management and system administration needs• Partner with Client Account and Business Leads to understand the data and analytics requirements• Develop data visualization and user experience guidelines to ensure the Business Analytics reports and dashboards are presented in a meaningful and accessible manner that allows the user to easily understand and interpret data• Develop Business Analytics performance measurement standard to track the ongoing adoption and use of the reports and dashboards• Partner with IT support to ensure enhancement and development of Business Analytics tools and platforms• Track, document, and prioritize requests for Analytic Support from various Business Units• Lead team in developing tools, dashboards, and processes to manage programs (Corporate KPI Reporting, Data Governance, etc.)

    • United States
    • Investment Management
    • 400 - 500 Employee
    • Director - Data and Business Intelligence
      • Feb 2018 - Dec 2020

      Responsible for the overall strategic design and delivery of data, business intelligence architecture, and solutions that align to the enterprise data enablement program of BentallGreenOak while delivering a framework designed to support the Sun Life Investment Management group of companies• Developed strategies, roadmaps, and project definitions/business cases to support the data enablement program and to advance the business in leveraging and maximizing the use of data• Evaluated AWS and Azure as cloud solutions to consolidate data from three ERP systems using Power BI or Tableau as the long term BI tool. Engaged Snowflake to pilot a potential cloud data warehouse solution • Established design framework for data extraction, cleansing and load programs to move data from various source systems (JDE, Yardi, MRI, etc.) to centralized • Led the implementation of Qlik Sense as BI enterprise tool to enhance the data visualization and user experience to present business analytics reports and dashboards in a meaningful and accessible manner• Played instrumental part in establishing relationships with critical verticals, business groups, Finance, Operations and IT silos. Major outcomes of such relationships resulted in improved data quality, reliability and availability and allowed to streamline current processes and improve efficiency

    • Canada
    • Banking
    • 700 & Above Employee
    • Director/Senior Manager – Wealth Reporting & Business Insights
      • Aug 2015 - Feb 2018

      Developed and maintained the reporting frameworks, tools, and data marts; worked cross-functionally with various business owners to determine and meet their reporting and analytics needs; and managed teams to deliver timely high-quality reporting and analytics• Led the team in providing in-depth analysis towards discovering new opportunities for the company's continued growth• Managed several teams responsible for reporting, business intelligence and analytics• Key member of a core group responsible for planning and implementation of the overall analytics and BI strategy using Microsoft Azure as the cloud data lake• Championed development of enterprise-wide data warehouse and BI tools • Developed and enhanced analytical capabilities using Tableau and Power BI to deliver actionable and impactful insights to support business priorities • Led complex projects across multiple lines of business that leverage analytics and insights• Represented the Shared Services in leveraging organizational capabilities in support of business line strategic priorities

    • Director/Senior Manager - Business Intelligence
      • May 2013 - Aug 2015

      • Provided real-time business reporting to inform management decisions, identify potential gaps, risks and opportunities, and established central source of business intelligence for all Wealth Management Operations• Defined key performance and risk indicators across Wealth Management Operations• Provided value added insights garnered from best practices and programs implemented in other operations business that would assist in the achievement of business objectives while creating operational consistency• Developed framework to monitor business activity and provided real time dashboard reporting• Acquired talent to establish Business Intelligence and Analytical team• Ensured that team meets the reporting and analytical needs of the business users

    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Manager, Business Intelligence & Performance Measurement
      • Jun 2010 - Feb 2013

      • Delivered value-added analysis and reporting to provide insights to the senior leadership team In Marketing, Product Development, Loyalty & Retention and Finance• Provided mentoring and development guidance to team of Market Intelligence Analysts• Curated production of various performance measurement reports using OLAP and Cognos Cubes• Introduced new KPI “Monthly Recurring Charges” to better understand client behavior• Analyzed and interpreted data from various Data Warehouses to understand client usage patterns, handset profitability, ARPU trends, current base migration behavior and impact of competitive offers• Built predictive models using SAS and SQL to optimize inventory demands for key offerings• Managed data processing activities as they relate to Performance Analytics• Spearheaded integration efforts to create dashboards and reporting capabilities between teams using Cognos• Lead Data Democratization project to provide teams with self-serve analytical capabilities

    • Product Manager - Pricing and Product Marketing
      • Aug 2007 - Jun 2010

      • Successfully launched Go-to-Market campaigns by developing new price plans and features• Created marcom: product collateral, user guides, web marketing resources, sales tools and training nomenclature• Assessed and tracked loading, usage and revenue trends of various campaigns and portfolios• Created concepts, business requirements, and business cases for various projects with NPV between $10MM and $300MM.• Revamped roaming portfolio and introduced new roaming strategy• Led “Incoming SMS” project to success by developing business case, communications strategies and executive presentations, defining scope and assigning resources for various tasks within the project• Developed business service models, tracked pricing of Canadian competitors and key players in the United States, Europe and Asia. Analyzed performance differences across regional, channel and segment dimensions

    • Forecasting Analyst
      • Jan 2006 - Aug 2007

      • Designed and managed financial forecast models for wireless suite of products• Planned and modeled revenue drivers• Developed monthly, quarterly and annual revenue budgets and long term strategy planning

    • Business Analyst/Compliance Specialist
      • Oct 2003 - Jan 2006

      • Designed process solutions for 3rd party Authorized Service Centre Turnaround Time reporting• Developed Repair Policy portfolio which articulated resolution processes and escalation procedures• Developed strategies to ensure successful resolution outcomes for dealer and client

    • Canada
    • Banking
    • 700 & Above Employee
    • Financial Analyst
      • 2002 - 2003

      Assessed and approved loan applications Assessed and approved loan applications

Education

  • University of Toronto
    MBA, IT & Operation Research
    1999 - 2001
  • The Academic College of Tel-Aviv, Yaffo
    Bachelor of Arts - BA, Economics & Management
    1995 - 1998
  • McMaster University
    Certificate, Advanced Certificate in Business Analysis
    2003 - 2003
  • The George Washington University
    Certificate, Certificate in Project Management
    2003 - 2003

Community

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