Experience

Waterjet Works!

• United States
• Design
• 1 - 100 Employee

• Project Support Coordinator

  • Apr 2021 - Present

  Customer Service and Relations Project Coordination Customer Service and Relations Project Coordination



Seconds and Surplus Building Materials

• Wholesale Building Materials
• 1 - 100 Employee

• Customer Service Manager

  • Apr 2019 - Apr 2021

  Lead operations behind front counter to include the generating, record keeping and filing of customer purchase documents Customer service to include conflict resolution Multi-phone use to include answering outside and in house lines, making courtesy calls Lead operations behind front counter to include the generating, record keeping and filing of customer purchase documents Customer service to include conflict resolution Multi-phone use to include answering outside and in house lines, making courtesy calls



LLQ Construction, LLC

• Office Administrator

  • Jan 2018 - Aug 2019

  Responsible for the general office operations and generated bids and invoices for customers Payroll for 5 employees utilizing Microsoft Office Software less Responsible for the general office operations and generated bids and invoices for customers Payroll for 5 employees utilizing Microsoft Office Software less



Reliance Clinical Research Services Pvt. Ltd.

• India

• Clinical research recruiter

  • Jan 2019 - Jun 2019

  Pre-screen individuals by phone to determine eligibility to come in for screening for an actively recruiting study, inbound and outbound telephone calls with potential study subjects and responding to inquiries relating to advertisement, referrals, and research studies. Entering panelist information and scheduling screening visits. Ensure daily primary goals of Recruiting are met appropriately and that downtime is always filled with productive activities while following all standard operating procedures, Good Clinical Practice, and ICH guidelines, state and national laws and ethical standards. Show less



Lyft

• United States
• Ground Passenger Transportation
• 700 & Above Employee

• Transportation Specialist

  • Aug 2018 - Apr 2019

• Driver

  • Jul 2018 - Mar 2019



Certified Termite & Pest Control

• United States
• Consumer Services
• 1 - 100 Employee

• Office Associate

  • Sep 2017 - Dec 2017

  Temp position nswering and directing calls, data entry for Christmas lights service. Temp position nswering and directing calls, data entry for Christmas lights service.



Customer Research International

• United States
• Market Research
• 1 - 100 Employee

• Telephone Interviewer

  • Feb 2016 - Feb 2017

  Conducting telephone surveys Conducting telephone surveys



Aloha Taxi

• United States
• Truck Transportation

• Dispatcher

  • Mar 2015 - Feb 2016

  Providing safe and reliable transportation, handling cash and credit card transactions, providing excellent customer service. Providing safe and reliable transportation, handling cash and credit card transactions, providing excellent customer service.



Reliance Clinical Testing Svc

• United States
• Advertising Services

• Clinical Research Recruiter

  • Aug 2013 - Feb 2015

  Pre-screen individuals by phone to determine eligibility to come in for screening for an actively recruiting study, inbound and outbound telephone calls with potential study subjects and responding to inquiries relating to advertisement, referrals, and research studies. Entering panelist information and scheduling screening visits. Ensure daily primary goals of Recruiting are met appropriately and that downtime is always filled with productive activities while following all standard operating procedures, Good Clinical Practice, and ICH guidelines, state and national laws and ethical standards. Show less



Corridor Cab/ Aloha Taxi

• Dispatcher/Driver

  • Jun 2007 - Feb 2013

  Answered dispatch line, provided information of services offered, take appointments, and customer service. Dispatch myself and other drivers to customer's calls. Provided safe and efficient transportation. Handle large amounts of cash as well as cash, credit, and billed transactions. Answered dispatch line, provided information of services offered, take appointments, and customer service. Dispatch myself and other drivers to customer's calls. Provided safe and efficient transportation. Handle large amounts of cash as well as cash, credit, and billed transactions.



Aloha Taxi

• Manager

  • Feb 2010 - Feb 2011

  Effective communication with employees. trained new drivers in daily procedures and meter handling, assisted with marketing for company by distribution of company flyers and business cards. Employee scheduling, vehicle maintenance (wash, oil changes, inspections, taking in for repairs, etc). Interpersonal communication with employees, handling any disputes that may arise. Generated invoices for billed accounts, quoted prices for new customers Effective communication with employees. trained new drivers in daily procedures and meter handling, assisted with marketing for company by distribution of company flyers and business cards. Employee scheduling, vehicle maintenance (wash, oil changes, inspections, taking in for repairs, etc). Interpersonal communication with employees, handling any disputes that may arise. Generated invoices for billed accounts, quoted prices for new customers



Corridor Cab/Aloha Taxi

• Asst. Manager

  • Jun 2007 - Aug 2009

  Acting manager if manager was away, assisted with office duties, filing, data entry. Light vehicle maintenance (wash, oil change) and employee scheduling. Acting manager if manager was away, assisted with office duties, filing, data entry. Light vehicle maintenance (wash, oil change) and employee scheduling.