Group Chief Executive

• May 2003 - Present

Social enterprise group based in Norwich incorporating a 5,400 property social landlord; a charitable mental health trust and a residential developer. The Group employs 239 staff and has a £26 million rental turnover. Appointed at a time of organisational crisis with the remit of business turnaround and growth. Key Achievements:- • Business Transformation - Enhanced governance and developed stronger executive and senior management. • Business Strategy – Developed three yearly corporate strategies in line with the Group’s enduring purpose (mission) with clear goals and annual corporate and directorate actions plans. • Business Development - Grew the housing portfolio from 3,500 to 5,000 homes primarily through new development • Organisation & Systems Effectiveness - Improved efficiency and effectiveness of business processes and addressed the related change management issues. • Using Technology - Identified, developed and embedded a new enterprise system incorporating knowledge management, business intelligence and CRM to cover Group key functions • Effectiveness and Efficiency – Established value for money programmes that delivered 5% per annum savings on comparable costs. In addition restructured the Group, including bringing key functions, including maintenance, in house with resultant cost savings and services improvements. • Staff Engagement - Achieved the Sunday Times Top 100 Best “Not For Profit” Companies list in 2011, 2013, 2014 and 2017 Show less

Chair

• Dec 2014 - Present

Norwich Theatre comprises three venues, the Theatre Royal, Playhouse and Stage Two, and is among the most visited arts/cultural organisations in Norfolk with c.450,000 visitors each year. • It is governed by an independent charitable trust and receives no annual public subsidy generating all of its own income through tickets sales, commercial activities and fundraising. The three venues serve the whole of Norfolk and beyond with a wide-ranging programme of work both on and off stage, including mid to large scale shows spanning all genres from ballet to comedy, circus to musicals alongside community and participatory work. As the largest stage in the East of England, Theatre Royal is the ‘Eastern Home’ to many world-renowned companies and regular touring partners including Glyndebourne, Matthew Bourne’s New Adventures, National Theatre, Northern Ballet, Rambert & Royal Shakespeare Company. The Playhouse is a key part of the national mid-scale and fringe theatre touring network and an award-winning venue for comedy, having helped to launch the careers of many major performers. Stage Two is a purpose-built home for the organisation’s smaller-scale work and community engagement programme. The organisation offers an extensive and award-winning Take Part programme for people of all ages, using creative activity to achieve solid outcomes linked to social isolation, positive mental health and wellbeing as well as training and skills development opportunities. Each year Norwich Theatre produces its own large-scale Pantomime which plays to more than 60,000 people every Christmas and in recent years its growing portfolio of producing and co-producing work has included work with Norwich-based companies - curious directive, Glass House Dance and Lost in Translation Circus as well as Carlos Acosta’s internationally acclaimed company, Acosta Danza. Show less

Chair (since February 2022) (Vice Chair September 2021 - January 2023)

• Apr 2020 - Present

I am one of three housing association representatives on the Partnership and became Vice-Chair in September 2021. In February 2023 I was appointed Chair. The Partnership (NSHP) was formed following a collaborative approach from various agencies during Covid-19 in early 2020. The NHSP is a group made up of local authorities, health, police, probation, DWP, voluntary sector and housing providers. By developing a multi-partner approach, we aim to tackle homelessness by looking at where we can add value by collaborative working and engaging with people with lived experiences of homelessness. Our priority is to develop a long-term strategy and plan to achieve a sustainable ambition of No homelessness in Norfolk. Show less

Non Executive Director and Steering Group Member

• Apr 2016 - Present

Homes for Cathy initially comprised a group of 25 housing associations that were formed in the Cathy Come Home era (1960’s), who came together in 2016 to mark the 50th anniversary of Cathy Come Home and to highlight the continuing needs of homeless people. In 2017 the Group decided to extend an invitation to other social landlords who are committed to ending homelessness to join. oHOmes for Cathy now has over 110 members. The Group arranges a number of local and national events to raise awareness of the needs of the homeless and to work on strategies to end homelessness. The group works alongside the National Housing Federation, Shelter, Crisis and other groups campaigning for homeless people. Show less

Chair, Surveying Professional Advisory Board, School of Civil Engineering and Surveying

• May 2016 - Present

The School provides undergraduate courses in Property Development, Quantity Surveying, and Building Surveying. It offers post graduate courses in Quantity Surveying, Property Development and Building Information Management. In addition the Board advises on two post graduate degrees accredited to by the RICS and delivered in other schools. These are Historic Building Conservation and Coastal & Marine Resource Management. The School provides undergraduate courses in Property Development, Quantity Surveying, and Building Surveying. It offers post graduate courses in Quantity Surveying, Property Development and Building Information Management. In addition the Board advises on two post graduate degrees accredited to by the RICS and delivered in other schools. These are Historic Building Conservation and Coastal & Marine Resource Management.

Member, International Advisory Board

• May 2017 - Present

The Collaborative Centre for Housing Evidence (CaCHE) is an independent, multi-disciplinary and multi-sector consortium of academic and non-academic stakeholders. CaCHE is UK-wide in coverage (across all four nations and at different spatial scales within), as well as UK-level in focus. It advances knowledge and improves the evidence base for both housing policy and practice in all parts of the U.K. . The Collaborative Centre for Housing Evidence (CaCHE) is an independent, multi-disciplinary and multi-sector consortium of academic and non-academic stakeholders. CaCHE is UK-wide in coverage (across all four nations and at different spatial scales within), as well as UK-level in focus. It advances knowledge and improves the evidence base for both housing policy and practice in all parts of the U.K. .

Non Executive Director

• Aug 2023 - Present

Spire, a subsidiary of the Diocese of Norwich, is a building consultancy and property management service providing support to church schools, academies, parochial church councils and other charities. Spire, a subsidiary of the Diocese of Norwich, is a building consultancy and property management service providing support to church schools, academies, parochial church councils and other charities.

Non Exec Asset Management Committee Member

• Nov 2021 - Present

Authorised Worship Assistant

• Oct 2020 - Present

Churchwarden

• May 2021 - May 2023

St Mary's is part of the Heart of Norfolk Benefice, comprising 13 parishes in mid Norfolk St Mary's is part of the Heart of Norfolk Benefice, comprising 13 parishes in mid Norfolk

Visiting Fellow and Chair, School of Real Estate and Land Management Advisory Council

• Jul 2013 - May 2022

The Royal Agricultural College was established in 1845 and was grated University status in 2013. It comprises four schools, namely Agriculture, Food & Environment; Business & Entrepreneurship; Equine Management and Science; and Real Estate and Land Management, which delivers RICS credited degrees. The School of Real Estate and Land Management provides undergraduate degree courses in Rural Land Management and Real Estate; post graduate MSc degrees in Rural Estate Management, International Real Estate and Real Estate; as well as research degrees. The school currently has 25 teaching and research staff and approximately 320 students. Show less

Professional Member, Standards and Regulation Board

• Feb 2020 - Feb 2021

Member, Global Regulatory Board

• Jul 2017 - Feb 2020

The Standards and Regulation Board has exclusive responsibility for strategy, policy and operational oversight of the standards, entry and admission to the profession (through RICS’ education and qualification standards), and regulatory functions of RICS.The Board is comprised of non-members (independent) and members of RICS and reports to Governing Council

Member Advisory Board, UKTI Regeneration Investment Organisation

• Nov 2013 - Apr 2017

The Prime Minister announced on 11th November 2013 the creation of a new Regeneration Investment Organisation (RIO) to help international investors identify and fund regeneration opportunities in the UK. The RIO will be administered by UK Trade and Investment, with an independent advisory board comprised of key players from British business and government and chaired by former Lord Mayor of the City of London Sir Michael Bear. The Prime Minister announced on 11th November 2013 the creation of a new Regeneration Investment Organisation (RIO) to help international investors identify and fund regeneration opportunities in the UK. The RIO will be administered by UK Trade and Investment, with an independent advisory board comprised of key players from British business and government and chaired by former Lord Mayor of the City of London Sir Michael Bear.

Chair, Development Group, UK Housing Evidence Centre

• May 2015 - Jun 2016

Working with colleagues across the housing sector, including government and academia, the Group was tasked with developing proposals that led the ESRC, the Joseph Rowntree Foundation (JRF) and the Arts and Humanities Research Council (AHRC) to invite collaborative applications to establish an evidence centre for UK housing in 2016. A Centre was a key recommendation from the 2012/13 Independent Housing Commission organised by the RICS under my chairmanship.The planned centre will focus on connectivity, accessibility and integration of evidence, and joining up different stakeholders and sectors to provide recommendations for housing policy and practice. It will be tasked with synthesising existing research, bringing together survey data, and developing a pipeline of evidence on housing, conducting and facilitating new research in areas where knowledge gaps are identified. It will work closely with key stakeholders with the aim of embedding knowledge in practice at local, devolved administration and national scales. Show less

Member, UK Housing Evidence Centre, Advisory Group

• May 2015 - May 2016

The Advisory Group was established under the chairmanship of Julia Unwin from Joseph Rowntree to support the Development Group that was developing the proposals under my chairmanship.

Member, UK Housing Evidence Centre Commissioning Panel

• Oct 2015 - Jan 2016

Global President

• Jul 2013 - Jun 2014

RICS is an international professional body with over 100,000 members. It represents everything professional and ethical in land, property, real estate and construction. It sets individual and market standards.• The most senior member position in RICS globally.• Chairman of the Institution’s International Governing Council• The primary ambassador for RICS with governments, stakeholders and members.

Leadership Roles

• Jun 1992 - Jun 2014

Member, Global Leadership Team, RICSJuly 2010 – July 2014Elected RICS Vice President in 2010, subsequently elected Senior Vice President in 2011 meaning that I became President Elect in 2012 and President in 2013.The Leadership team comprises the most senior office holders within RICS.Chairman, RICS Independent Housing CommissionDec 2012 – July 2013Led an independent pan industry review of UK housing policy and the challenges of inadequate housing supplyMade 39 recommendations to policy makers on ways to improve the market in the public interest.Chairman, RICS Global Strategy BoardJuly 2010 – July 2012Facilitated, drafted and achieved Governing Council approval to the first Global Corporate Strategy for RICSVice Chairman, RICS Global Management BoardAugust 2006 – July 2010Translated the Institution’s strategic aims in to deliverable business plans in world regions and national associations.Exercised monitoring and scrutiny of operational high level performance against plansChairman, RICS International Public Affairs CommitteeJune 2003 – July 2007Ensured that the RICS appropriately exercised its public interest role in the UK and emerging world regions.Chairman, RICS UK Residential Panel1999 – 2003Responsible for managing RICS responses to Government consultations and initiatives on residential policyDrafted the RICS Residential Manifesto in 2002 identifying RICS policy suggestions to improve the housing marketAlso previously:-UK and Ireland Chairman, RICS Junior Organisation June 1992 – June 1993The Junior Organisation, now called Matrics, represented those qualified members of the Institution under the age of 33 and all trainees and students within the Governance of RICS. Show less

Interim Special Advisor (Community Housing)

• Dec 2008 - Feb 2009

Short-term secondment to the Office of Housing within the Department of Human Services as a Special Adviser on increasing capacity in the community housing sector Short-term secondment to the Office of Housing within the Department of Human Services as a Special Adviser on increasing capacity in the community housing sector

Chairman

• Jun 2002 - Feb 2005

The European Housing Forum, based in Brussels, is a roundtable of major international or European organisations working in the area of housing. It provides an environment for the exchange of knowledge between members and also organised regular events with representatives of the European Commission and member countries housing ministries. I represented RICS on the Forum from 2000 until 2010 The European Housing Forum, based in Brussels, is a roundtable of major international or European organisations working in the area of housing. It provides an environment for the exchange of knowledge between members and also organised regular events with representatives of the European Commission and member countries housing ministries. I represented RICS on the Forum from 2000 until 2010

Executive Director (Business strategy and Performance)

• Jan 2001 - May 2003

Social enterprise group comprising 7 housing associations owning 12,200 homes across East Anglia and East London with a revenue T/O of £26m and a capital annual spend of over £35m. Key Achievements:- • Business Strategy - Developed new corporate business strategy covering 8 companies within the Group • Business Performance - Devised and introduced a new business performance reporting framework • Organisation Effectiveness - Restructured development and business growth functions to meet new strategy targets Show less

Group Development Director

• Feb 1997 - Feb 2000

Merger of 2 East Anglian housing associations in 1998 (Peddars Way HA and Suffolk Heritage HA) with a combined stock of 11,000 homes and a T/O of c. £20m Key Achievements:- • Business Strategy - Assisted in the creation of a new group structure comprising Peddars Way HA and Suffolk Heritage HA • Organisation Effectiveness - Merged and integrated 2 development and new business teams to form a new high performing team • Business Development - Managed the development and acquisition of 1,000 new homes in 1999/2000 Show less

Associate Director - Head of Residential Investment Portfolios

• Apr 1994 - Feb 1997

Advised on residential portfolio investment strategies, valuations and asset management consultancy Established residential investment portfolio agency function Advised on residential portfolio investment strategies, valuations and asset management consultancy Established residential investment portfolio agency function

Principal Surveyor

• Dec 1988 - Apr 1994

Worked in three departments, namely Commercial Landlord and Tenant (as team leader for Southern England); The Chairman’s Office (as Professional personal assistant to the Chairman); and Richard Ellis Venture Consultants (specialising in residential business expansion schemes) Worked in three departments, namely Commercial Landlord and Tenant (as team leader for Southern England); The Chairman’s Office (as Professional personal assistant to the Chairman); and Richard Ellis Venture Consultants (specialising in residential business expansion schemes)

Commercial Surveyor

• Mar 1988 - Dec 1988

Commercial Surveyor

• Aug 1986 - Mar 1988

Youth Worker and Board Member

• Sep 1984 - Jul 1985

Trainee Surveyor

• Sep 1981 - Sep 1982