Joanne Ogawa
Branch Manager at Stanford Federal Credit Union- Claim this Profile
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Bio
Experience
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Stanford Federal Credit Union
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Banking
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100 - 200 Employee
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Branch Manager
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2011 - Present
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NAA
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San Jose, CA
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Branch Manager
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Sep 2010 - Present
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Far East National Bank
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United States
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Banking
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100 - 200 Employee
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Assistant Vice President/Branch Manager/Relationship Manager
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2005 - Aug 2009
Successfully managed all Branch functions with particular emphasis on managing a customer-driven sales and service environment. Participated in the annual Budget process. Effectively monitored and controlled expenses. Represented the Bank in civic and community affairs. Hosted a netwoking mixer for the Cupertino Chamber of Commerce. Conducted presentations on FENB Business and Retail Products at the Entrepreneur Center of San Jose on behalf of the Greater San Jos Hispanic Chamber of Commerce. Called on existing business customers and prospects to develop new business. Managed and grew portfolio of business clients from our Busines Banking, No. CA Division when the group closed. . Achievements: • Branch ranked 1st Place in Bank for Deposit Promotions within my first two years. • . • My branch was recognized by the Head of Retail Ops for ranking in First Place in Northern CA in Consumer and Mortgage Loan production in 2006 and 2 • Significantly improved Branch operational integrity resulting in exceptional audits for 3 consecutive years. • Reconfigured Branch for optimal performance, increased sales, sale referrals, and improved customer service. Show less
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Sales Manager/AVP
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Sep 1998 - Dec 2004
Coordinated and managed all Sales Campaigns/Promotions in which we came in 1st place for BWIS (Investments), Checking Account, Businesslink, and Credit Card. Consistently ranked in the Top 10 in Sales for several consecutive quarters. Achievements: • Major contributor toward Bank achieving 200% of sales goal and Branch first place in the South Bay Region. • Consistently recognized as a top sales performer (Circle of Excellence) for four consecutive years. • Expanded & nurtured Mobile Home Loan referral niche, consequently increased consumer loan outstandings exponentially from $1MM to $20MM within five years. • Implemented Marketing Plan to make the Branch one of the most profitable in the SB Region within 3 years. • Managed and consistently exceeded all of Branch’s Campaigns/Promotions sales goals for Checking, Banc West Investment Services, Business link (Commercial Loans/Lines), and Credit Cards. • Consistently ranked in the Top 10 in sales within the Region. • First Quarter of my employment with the Bank, I ranked #1 in sales at over 800% of goal. • Recognized by Bank for referring the first $1 million sale to Banc West Investment Services. Show less
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Education
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San Jose State University