Product Designer

• Sep 2023 - Present

• Create intuitive information architecture. • Evaluated current branding assets to create new style guides, and presented alternative styles and component designs. • Develop wireframes and craft visually appealing and user-friendly interfaces that align with the company's brand while focusing on usability and accessibility. • Develop interactive prototypes, plan and conduct usability tests to gather feedback and make data-driven improvements to the designs. • Create intuitive information architecture. • Evaluated current branding assets to create new style guides, and presented alternative styles and component designs. • Develop wireframes and craft visually appealing and user-friendly interfaces that align with the company's brand while focusing on usability and accessibility. • Develop interactive prototypes, plan and conduct usability tests to gather feedback and make data-driven improvements to the designs.

UX Designer

• Aug 2023 - Present

• Work alongside a team of 10+ designers at a female founded design agency • Conduct user research and analyze insights • Create design deliverables including user flows, wireframes, design systems, prototypes, and high-fidelity mockups • Work alongside a team of 10+ designers at a female founded design agency • Conduct user research and analyze insights • Create design deliverables including user flows, wireframes, design systems, prototypes, and high-fidelity mockups

UX/UI Designer

• Apr 2023 - Jun 2023

• Responsible for redesigning Farouche Salon’s website. • Researched and identified user problems through stakeholder meetings, user interviews, and usability testing. • Assessed the existing branding assets to develop fresh style guidelines and showcase alternative styles and component designs. • Designed wireframes and functional mockups that were presented to stakeholders. • Responsible for redesigning Farouche Salon’s website. • Researched and identified user problems through stakeholder meetings, user interviews, and usability testing. • Assessed the existing branding assets to develop fresh style guidelines and showcase alternative styles and component designs. • Designed wireframes and functional mockups that were presented to stakeholders.

UX/UI Designer Fellow

• Sep 2022 - Jun 2023

• 480+ hours of rigorous and comprehensive UX design training in user experience (UX) design, including research, design thinking, prototyping, and testing with an overview of UX design principles, tools, and methodologies. • Hands-on projects, weekly one-on-one mentoring sessions, and weekly group critiques. • Conducted project research, user interviews, create personas, design information architecture, wireframing, branding, usability test, and prototyping. • 480+ hours of rigorous and comprehensive UX design training in user experience (UX) design, including research, design thinking, prototyping, and testing with an overview of UX design principles, tools, and methodologies. • Hands-on projects, weekly one-on-one mentoring sessions, and weekly group critiques. • Conducted project research, user interviews, create personas, design information architecture, wireframing, branding, usability test, and prototyping.

Member Success Advocate

• Oct 2022 - Jan 2023

• Be a contact point for both members and potentially therapists. • Use email to assist members, provide outstanding support and improve their experience. • Proactively conduct outreach and maintain productive communications with members and therapists to get feedback, improve satisfaction, and prevent churn. • Take part in the product's QA - performing regular and initiated testing to the product’s performance, features and functionality. • Handle general administrative work as… Show more • Be a contact point for both members and potentially therapists. • Use email to assist members, provide outstanding support and improve their experience. • Proactively conduct outreach and maintain productive communications with members and therapists to get feedback, improve satisfaction, and prevent churn. • Take part in the product's QA - performing regular and initiated testing to the product’s performance, features and functionality. • Handle general administrative work as it relates to the team when needed. Show less • Be a contact point for both members and potentially therapists. • Use email to assist members, provide outstanding support and improve their experience. • Proactively conduct outreach and maintain productive communications with members and therapists to get feedback, improve satisfaction, and prevent churn. • Take part in the product's QA - performing regular and initiated testing to the product’s performance, features and functionality. • Handle general administrative work as… Show more • Be a contact point for both members and potentially therapists. • Use email to assist members, provide outstanding support and improve their experience. • Proactively conduct outreach and maintain productive communications with members and therapists to get feedback, improve satisfaction, and prevent churn. • Take part in the product's QA - performing regular and initiated testing to the product’s performance, features and functionality. • Handle general administrative work as it relates to the team when needed. Show less

Certified Personal Trainer

• Jun 2021 - Aug 2022

Leasing Agent

• Feb 2021 - Jun 2021

• Determine the needs, living standards and objections of a prospect customer. • Present properties and provide amenities in a positive light to prospective tenants. • Offered advice and assistance to customers, paying attention to special needs or wants. • Advertise available properties using a variety of media and promoting materials. • Stay knowledgeable of the property market status. • Negotiate leasing terms and conditions as well as close deals. • Ensure proper… Show more • Determine the needs, living standards and objections of a prospect customer. • Present properties and provide amenities in a positive light to prospective tenants. • Offered advice and assistance to customers, paying attention to special needs or wants. • Advertise available properties using a variety of media and promoting materials. • Stay knowledgeable of the property market status. • Negotiate leasing terms and conditions as well as close deals. • Ensure proper maintenance and inspect properties periodically. • Organize and store confidential information of current residents. • Answer customer telephone calls promptly to avoid on-hold wait times. Show less • Determine the needs, living standards and objections of a prospect customer. • Present properties and provide amenities in a positive light to prospective tenants. • Offered advice and assistance to customers, paying attention to special needs or wants. • Advertise available properties using a variety of media and promoting materials. • Stay knowledgeable of the property market status. • Negotiate leasing terms and conditions as well as close deals. • Ensure proper… Show more • Determine the needs, living standards and objections of a prospect customer. • Present properties and provide amenities in a positive light to prospective tenants. • Offered advice and assistance to customers, paying attention to special needs or wants. • Advertise available properties using a variety of media and promoting materials. • Stay knowledgeable of the property market status. • Negotiate leasing terms and conditions as well as close deals. • Ensure proper maintenance and inspect properties periodically. • Organize and store confidential information of current residents. • Answer customer telephone calls promptly to avoid on-hold wait times. Show less

Leasing Professional

• Oct 2020 - Feb 2021

• Determine the needs, living standards and objections of a prospect customer. • Present properties and provide amenities in a positive light to prospective tenants. • Offered advice and assistance to customers, paying attention to special needs or wants. • Advertise available properties using a variety of media and promoting materials. • Stay knowledgeable of the property market status. • Negotiate leasing terms and conditions as well as close deals. • Ensure proper… Show more • Determine the needs, living standards and objections of a prospect customer. • Present properties and provide amenities in a positive light to prospective tenants. • Offered advice and assistance to customers, paying attention to special needs or wants. • Advertise available properties using a variety of media and promoting materials. • Stay knowledgeable of the property market status. • Negotiate leasing terms and conditions as well as close deals. • Ensure proper maintenance and inspect properties periodically. • Organize and store confidential information of current residents. • Answer customer telephone calls promptly to avoid on-hold wait times. Show less • Determine the needs, living standards and objections of a prospect customer. • Present properties and provide amenities in a positive light to prospective tenants. • Offered advice and assistance to customers, paying attention to special needs or wants. • Advertise available properties using a variety of media and promoting materials. • Stay knowledgeable of the property market status. • Negotiate leasing terms and conditions as well as close deals. • Ensure proper… Show more • Determine the needs, living standards and objections of a prospect customer. • Present properties and provide amenities in a positive light to prospective tenants. • Offered advice and assistance to customers, paying attention to special needs or wants. • Advertise available properties using a variety of media and promoting materials. • Stay knowledgeable of the property market status. • Negotiate leasing terms and conditions as well as close deals. • Ensure proper maintenance and inspect properties periodically. • Organize and store confidential information of current residents. • Answer customer telephone calls promptly to avoid on-hold wait times. Show less

Associate Sales Representative

• Aug 2019 - Oct 2020

• Politely welcomed arriving guests, providing information on amenities, policies, coaches, membership plans. • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise. • Engaged with customers to effectively build rapport and lasting relationships. • Politely welcomed arriving guests, providing information on amenities, policies, coaches, membership plans. • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise. • Engaged with customers to effectively build rapport and lasting relationships.

Makeup Artist

• Jan 2017 - Sep 2019

• Provided assistance to customers and provided information on new make-up trends. • Maintained an effective brand image and ensured neat and clean store. • Coordinated with customers and if required provided make-up demonstrations. • Maintained optimal information for company products and services. • Participated in various marketing training sessions for the organization. • Assisted customers and provided information on vast array of products in the store. • Maintained… Show more • Provided assistance to customers and provided information on new make-up trends. • Maintained an effective brand image and ensured neat and clean store. • Coordinated with customers and if required provided make-up demonstrations. • Maintained optimal information for company products and services. • Participated in various marketing training sessions for the organization. • Assisted customers and provided information on vast array of products in the store. • Maintained cleanliness in store and ensured quality of visual merchandising. Show less • Provided assistance to customers and provided information on new make-up trends. • Maintained an effective brand image and ensured neat and clean store. • Coordinated with customers and if required provided make-up demonstrations. • Maintained optimal information for company products and services. • Participated in various marketing training sessions for the organization. • Assisted customers and provided information on vast array of products in the store. • Maintained… Show more • Provided assistance to customers and provided information on new make-up trends. • Maintained an effective brand image and ensured neat and clean store. • Coordinated with customers and if required provided make-up demonstrations. • Maintained optimal information for company products and services. • Participated in various marketing training sessions for the organization. • Assisted customers and provided information on vast array of products in the store. • Maintained cleanliness in store and ensured quality of visual merchandising. Show less

Certified Nursing Assistant

• Jan 2019 - Apr 2019

• Responsible for taking care of long-term patients and those admitted for rehabilitation. • Provide patient comfort by utilizing resources and materials; transporting patients; answering patients’ call lights and requests; reporting observations of the patient to the charge nurse. • Documents behavior, measurement of vital signs, height, weight, intake and output, bowel elimination, appetite and food intake, activities and care, changes to the skin, important statements from the… Show more • Responsible for taking care of long-term patients and those admitted for rehabilitation. • Provide patient comfort by utilizing resources and materials; transporting patients; answering patients’ call lights and requests; reporting observations of the patient to the charge nurse. • Documents behavior, measurement of vital signs, height, weight, intake and output, bowel elimination, appetite and food intake, activities and care, changes to the skin, important statements from the patient, and patients response to activities and care. • Serves and protects the hospital community by adhering to professional standards. Set up medical equipment and assist with some medical procedures. Show less • Responsible for taking care of long-term patients and those admitted for rehabilitation. • Provide patient comfort by utilizing resources and materials; transporting patients; answering patients’ call lights and requests; reporting observations of the patient to the charge nurse. • Documents behavior, measurement of vital signs, height, weight, intake and output, bowel elimination, appetite and food intake, activities and care, changes to the skin, important statements from the… Show more • Responsible for taking care of long-term patients and those admitted for rehabilitation. • Provide patient comfort by utilizing resources and materials; transporting patients; answering patients’ call lights and requests; reporting observations of the patient to the charge nurse. • Documents behavior, measurement of vital signs, height, weight, intake and output, bowel elimination, appetite and food intake, activities and care, changes to the skin, important statements from the patient, and patients response to activities and care. • Serves and protects the hospital community by adhering to professional standards. Set up medical equipment and assist with some medical procedures. Show less

Counseling Intern

• Sep 2018 - Dec 2018

• Serve as a member of the UW Bothell Suicide Prevention Committee with fellow students, faculty, and staff. • Assist in creating a culture of suicide prevention, positive mental well-being, and de-stigmatize seeking help for mental health concerns to increase the safety of current and future UW Bothell students. • Area of concentration: Developing life skills and increasing help-seeking behavior. Work with the suicide Prevention Committee to review data from the Healthy Minds Study to… Show more • Serve as a member of the UW Bothell Suicide Prevention Committee with fellow students, faculty, and staff. • Assist in creating a culture of suicide prevention, positive mental well-being, and de-stigmatize seeking help for mental health concerns to increase the safety of current and future UW Bothell students. • Area of concentration: Developing life skills and increasing help-seeking behavior. Work with the suicide Prevention Committee to review data from the Healthy Minds Study to analyze students’ needs. • Work with the Suicide Prevention Committee to set 1, 2, and 3 year priorities for the Suicide Prevention Committee Strategic Plan. Show less • Serve as a member of the UW Bothell Suicide Prevention Committee with fellow students, faculty, and staff. • Assist in creating a culture of suicide prevention, positive mental well-being, and de-stigmatize seeking help for mental health concerns to increase the safety of current and future UW Bothell students. • Area of concentration: Developing life skills and increasing help-seeking behavior. Work with the suicide Prevention Committee to review data from the Healthy Minds Study to… Show more • Serve as a member of the UW Bothell Suicide Prevention Committee with fellow students, faculty, and staff. • Assist in creating a culture of suicide prevention, positive mental well-being, and de-stigmatize seeking help for mental health concerns to increase the safety of current and future UW Bothell students. • Area of concentration: Developing life skills and increasing help-seeking behavior. Work with the suicide Prevention Committee to review data from the Healthy Minds Study to analyze students’ needs. • Work with the Suicide Prevention Committee to set 1, 2, and 3 year priorities for the Suicide Prevention Committee Strategic Plan. Show less

Home Care Aide

• Sep 2014 - Oct 2018

• Monitor patient condition by observing physical and mental condition, intake and output, and exercise. • Support patient by providing personal services, such as, personal hygiene, dressing, bathing and other daily tasks. • Perform basic health care services for patient including checking vital signs or administering prescription medication. Work with a nurse and a CNA. • Observe and report on patient condition. Keep up with in-service training • Monitor patient condition by observing physical and mental condition, intake and output, and exercise. • Support patient by providing personal services, such as, personal hygiene, dressing, bathing and other daily tasks. • Perform basic health care services for patient including checking vital signs or administering prescription medication. Work with a nurse and a CNA. • Observe and report on patient condition. Keep up with in-service training

Shift Team Lead

• May 2017 - Dec 2017

• Assist Store Manager in day-to-day operations which include ordering, inventory management, and cash management. Resolve problems, improved operations and provided exceptional client support. • Responsible for leading team members and creating work schedules. • Assist Store Manager in day-to-day operations which include ordering, inventory management, and cash management. Resolve problems, improved operations and provided exceptional client support. • Responsible for leading team members and creating work schedules.

Front Desk Representative

• Jan 2017 - Aug 2017

• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions. • Entered customer interaction details in our database to track requests, document problems and record solutions offered. • Answered customer telephone calls promptly to avoid on- hold wait times. • Offered advice and assistance to customers, paying attention to special needs or wants. • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions. • Entered customer interaction details in our database to track requests, document problems and record solutions offered. • Answered customer telephone calls promptly to avoid on- hold wait times. • Offered advice and assistance to customers, paying attention to special needs or wants.