Experience

The Digital Impact Alliance

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Director, Charter for Digital Public Goods

  • May 2022 - Present

  The Digital Public Goods Charter (The DPG Charter) represents a commitment to advancing digital public goods so that countries can build the foundational digital public infrastructure and data systems needed to provide quality public and private services at scale, and to collaboratively address urgent global challenges such as hunger, pandemics, and climate change. It is a collaborative effort to align and mobilize diverse stakeholders, initiatives, and resources around a compelling shared vision whereby digital public goods enable countries to build safe, trusted, and inclusive digital public infrastructure at scale.



SCBF

• Switzerland
• Financial Services
• 1 - 100 Employee

• Learning and Insights Manager (Consultant)

  • Mar 2021 - May 2022

  Developed and managed the implementation of the Learning and Insights strategy for a technical assistance facility funded by the Swiss Agency for Development Cooperation (SDC) which has invested in over 160 innovative companies and startups in emerging markets; building SCBF’s network through publications, social media campaigns, and facilitation of meetings between thought-leaders on topics including how financial inclusion can mitigate the impacts of climate change.https://scbf.ch/tackling-the-pioneer-gap/https://scbf.ch/innovative-finance-for-small-businesses-in-a-mostly-digital-world/



The World Bank

• United States
• International Trade and Development
• 700 & Above Employee

• Payments Specialist, G2Px

  • Apr 2019 - May 2022

  Supported G2Px, an initiative from the World Bank and the Gates Foundation which aims to improve social protection payments at scale by maximizing positive outcomes for both governments and recipients, with a focus on building long-term resilience through financial inclusion and women’s economic empowerment.

• ID Specialist, Identification for Development (ID4D)

  • Apr 2018 - Dec 2019

  Led analysis of the role of identity management in specific sectors including agriculture and education; writing and editing of various publications in preparation for publication.



Accion

• United States
• Financial Services
• 300 - 400 Employee

• Director, Fintech Data (Consultant)

  • Jan 2019 - Dec 2020

  Led data collection, analysis, and outreach to support efforts to drive capital to inclusive fintech startups. Activities included developing sourcing criteria and KPIs, coordinating a high-level Working Group, managing a team of data analysts, and driving user-centered design and testing to create dynamic and actionable insights for investors and startups. Led data collection, analysis, and outreach to support efforts to drive capital to inclusive fintech startups. Activities included developing sourcing criteria and KPIs, coordinating a high-level Working Group, managing a team of data analysts, and driving user-centered design and testing to create dynamic and actionable insights for investors and startups.



DAI

• United States
• International Trade and Development
• 700 & Above Employee

• Technical Expert, Digital Economy Assessment for Madagascar

  • Jul 2020 - Sep 2020

  In partnership with a team of local consultants who conducted a comprehensive mapping of country-specific constraints, I led the analysis of international best practices for supporting the digital economy in the wake of COVID-19, ranging across sectors including e-commerce, agriculture, and education. Together, we developed recommendations for the EU Delegation and the Government of Madagascar to improve policy and build an enabling environment for the digital economy. In partnership with a team of local consultants who conducted a comprehensive mapping of country-specific constraints, I led the analysis of international best practices for supporting the digital economy in the wake of COVID-19, ranging across sectors including e-commerce, agriculture, and education. Together, we developed recommendations for the EU Delegation and the Government of Madagascar to improve policy and build an enabling environment for the digital economy.



CGAP

• United States
• International Affairs
• 100 - 200 Employee

• Consultant, Humanitarian Response

  • Jul 2018 - Jul 2019

  As a consultant, I worked across multiple teams, including: (1) supporting recent research on the potential for humanitarian cash transfers to drive financial inclusion among refugees in Jordan and Lebanon; and (2) supporting the Global Forum project on financial inclusion with the international Standard Setting Bodies (SSBs) with a focus on emerging methods for Collaborative Customer Due Diligence (CCDD)

• Project Lead for Collaborative Customer Due Diligence

  • Jan 2018 - Jul 2018

  Led a project team to identify, categorize, and analyze strategies for sharing information between financial institutions (FIs) and government agencies which intend to lower the cost of customer due diligence (CDD), such as Digital ID systems and KYC Utilities. The project aimed to understand how (and if) these new approaches are increasing the ability of FIs to serve the unbanked and under-banked while still complying with global anti-money laundering and countering the financing of terrorism (AML/CFT) standards.



DAI

• United States
• International Trade and Development
• 700 & Above Employee

• Technical Expert, Digital Solutions for Agriculture

  • Mar 2018 - Jan 2019

  Provided technical expertise and supporting country engagement for the Digital Development for Feed the Future team, a collaboration between the Bureau for Food Security and the U.S. Global Development Lab at USAID. Provided technical expertise and supporting country engagement for the Digital Development for Feed the Future team, a collaboration between the Bureau for Food Security and the U.S. Global Development Lab at USAID.



USAID

• United States
• International Affairs
• 700 & Above Employee

• Senior Advisor, Digital Finance

  • May 2015 - Jan 2018

  As part of USAID's Digital Financial Services team, I managed team members, budgets, and a wide variety of contracts and stakeholders to drive the use of digital financial services to strengthen the U.S. government's support for agriculture, humanitarian response, and off-grid energy. As part of USAID's Digital Financial Services team, I managed team members, budgets, and a wide variety of contracts and stakeholders to drive the use of digital financial services to strengthen the U.S. government's support for agriculture, humanitarian response, and off-grid energy.



Zoona

• Zambia
• Financial Services
• 1 - 100 Employee

• Product Manager

  • Jan 2014 - May 2015

  Consumer Experience Manager responsible for driving key insights from end users into Zoona's core business processes in order to ensure that the business was increasingly customer-centric. Developed and tested new product concepts through rapid prototyping and managed inter-departmental teams to bring products to scale. Zoona, founded in 2009 by two Zambian brothers, helps people send and receive money when they need to most so that communities can thrive. We provide payment services along with accessible and affordable working capital financing to our entrepreneurial customers (money transfer agents), in order to help small business grow and ensure a consistent experience for our consumers.



MEDA (Mennonite Economic Development Associates)

• Canada
• International Trade and Development
• 200 - 300 Employee

• Sr Project Manager/Consultant, Mobile Financial Services

  • Jul 2011 - Jan 2014

  Specialist on product development and user-centered design focused on leveraging mobile money to increase outreach and impact of financial services including savings, credit, and insurance; worked directly with clients including microfinance institutions and mobile payments companies in Zambia, Nicaragua, Afghanistan, and Haiti. Worked directly with IDEO.org and 17 Triggers to research, design, and prototype savings products and marketing campaigns for rural Ugandans. MEDA is an international economic development organization whose mission is to create business solutions to poverty.



Digicel Group

• Jamaica
• Telecommunications
• 700 & Above Employee

• Product Manager, Mobile Financial Services

  • Jun 2010 - Jul 2011

  Managed the design, development, and implementation of a new mobile payments solution, TchoTcho Mobile (now re-branded MonCash), which earned first-to-market prize of $2.5 million though the USAID and Gates Foundation Haiti Mobile Money Initiative. Managed the design, development, and implementation of a new mobile payments solution, TchoTcho Mobile (now re-branded MonCash), which earned first-to-market prize of $2.5 million though the USAID and Gates Foundation Haiti Mobile Money Initiative.



Twaweza

• Technology Analyst

  • Jun 2009 - Aug 2009

  Developed a social media strategy for Twaweza, a civil society organization striving to improve citizen agency, media, and government accountability in East Africa; developed SMS and voice platforms including Frontline SMS and Ushahidi to survey citizens and map information on service delivery so that it is easily accessible to all sectors of the population; developed a monitoring and evaluation framework Developed a social media strategy for Twaweza, a civil society organization striving to improve citizen agency, media, and government accountability in East Africa; developed SMS and voice platforms including Frontline SMS and Ushahidi to survey citizens and map information on service delivery so that it is easily accessible to all sectors of the population; developed a monitoring and evaluation framework



Weil, Gotshal & Manges LLP

• United States
• Law Practice
• 700 & Above Employee

• Paralegal

  • Aug 2006 - Aug 2008

  Managed teams of 2 to 10 paralegals and coordinated all aspects of litigation: discovery, document production, and pre-trial preparation including 2 pro bono cases for Human Rights Watch re: the International Criminal Court. Managed teams of 2 to 10 paralegals and coordinated all aspects of litigation: discovery, document production, and pre-trial preparation including 2 pro bono cases for Human Rights Watch re: the International Criminal Court.