Ryan Catlin

Senior Microsoft Solutions Architect - Productivity and Endpoint Management at CDI LLC
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Atlanta Metropolitan Area

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 2 ratings
  • (2)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Bill McConnell

I had the opportunity to work side-by-side with Ryan on more than one occasion, and I was always impressed by his work ethics, ability to talk with customers so easily, and his technical talents. Ryan has a great personality, and it shows when you talk with him.

Lisa Shroff

I worked with Ryan at Microsoft and observed his passion for problem-solving and delivering the highest level of customer satisfaction. Ryan brings accountability and collaboration when working with his peers and cross-solution teams. I highly recommend Ryan for any role within the area of technical consultation or selling. Ryan would be a great addition to any team!

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Coaching Skills for Leaders and Managers
    LinkedIn
    Aug, 2023
    - Nov, 2024
  • Improving Your Listening Skills (2018)
    LinkedIn
    Aug, 2023
    - Nov, 2024
  • Career Essentials in Generative AI by Microsoft and LinkedIn
    Microsoft
    Jul, 2023
    - Nov, 2024
  • Ethics in the Age of Generative AI
    LinkedIn
    Jul, 2023
    - Nov, 2024
  • GPT-4: The New GPT Release and What You Need to Know
    LinkedIn
    Jul, 2023
    - Nov, 2024
  • Generative AI: The Evolution of Thoughtful Online Search
    LinkedIn
    Jul, 2023
    - Nov, 2024
  • Introduction to Artificial Intelligence
    LinkedIn
    Jul, 2023
    - Nov, 2024
  • Streamlining Your Work with Microsoft Bing Chat
    LinkedIn
    Jul, 2023
    - Nov, 2024
  • What Is Generative AI?
    LinkedIn
    Jul, 2023
    - Nov, 2024
  • MS-100: Microsoft 365 Identity and Services
    Microsoft
    Jun, 2023
    - Nov, 2024
  • Protect your endpoint environment with Microsoft Endpoint Manager
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Collaboration Principles and Process
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Microsoft 365 Certified: Teams Administrator Associate
    Microsoft
    Apr, 2020
    - Nov, 2024
  • Deploy Microsoft Teams clients
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Getting started with your Teams upgrade
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Manage Microsoft Teams
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Manage apps, bots, and connectors in Microsoft Teams
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Manage meetings, conferences, and events with Microsoft Teams
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Plan your Teams upgrade
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Prepare for a Teams deployment with Microsoft 365
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Understand coexistence and interoperability
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Applications and infrastructure migration and modernization
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Introduction to Azure solutions
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Microsoft 365 Certified: Fundamentals
    Microsoft
    Sep, 2019
    - Nov, 2024
  • Microsoft Office 365: Deployment
    LinkedIn
    Sep, 2019
    - Nov, 2024
  • What is Microsoft 365
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • CISSP Cert Prep: The Basics
    Lynda.com
    Nov, 2017
    - Nov, 2024
  • Microsoft Certified Professional
    Microsoft
    Sep, 2015
    - Nov, 2024
  • Microsoft Specialist: Architecting Microsoft Azure Solutions
    Microsoft
    Sep, 2015
    - Nov, 2024
  • Microsoft 365 Certified: Modern Desktop Administrator Associate
    Microsoft
    Jun, 2019
    - Nov, 2024
  • Microsoft 365 Modern Desktop
    Microsoft
    Jun, 2019
    - Nov, 2024
  • Windows 365 Champion, Level I
    Microsoft
    May, 2022
    - Nov, 2024

Experience

  • CDI LLC
    • United States
    • Information Technology & Services
    • 500 - 600 Employee
    • Senior Microsoft Solutions Architect - Productivity and Endpoint Management
      • Feb 2023 - Present

      Responsible for designing and implementing complex technology solutions for organizations with several years of experience in the field of information technology and possess a deep understanding of various IT systems and technologies. • Collaborate with clients and stakeholders to identify business needs and develop technology solutions to meet those needs. • Designing and documenting detailed technical architectures and plans for implementing solutions. • Evaluating and recommending hardware and software technologies, platforms, and frameworks to support solution development. • Leading and guiding teams of developers, engineers, and other technical staff in implementing solutions. • Conducting risk assessments and developing contingency plans to mitigate potential issues. • Staying up to date with emerging technologies and trends in the industry. • Providing technical guidance and support to other teams within the organization. CDI LLC is an IT solutions provider that offers a wide range of services to help organizations optimize their operations and achieve their business goals. With expertise in consulting, design, implementation, and support, we assist clients in navigating complex IT challenges and staying ahead in an ever-evolving technology landscape. Our comprehensive IT services include data center infrastructure, cloud computing, networking, cybersecurity, and managed services. Additionally, we specialize in digital transformation, software-defined networking, and DevOps, catering to clients across industries such as finance, healthcare, education, retail, and manufacturing. Whether working with small businesses or large enterprises, we have partnerships with leading technology vendors like Microsoft, Dell, and Cisco to deliver customized and cutting-edge solutions. Show less

  • Microsoft
    • United States
    • Software Development
    • 700 & Above Employee
    • Sr. Technical Specialist
      • Jan 2018 - Feb 2023

      Provided guidance, recommendations and support of Microsoft technologies to manage and secure device lifecycle for K-12 and Hi-Ed schools in presales and postsales roles. • Developed and maintained advanced level technical subject matter expertise in Microsoft products and product differentiators in assigned solutions plays (including Windows 10,11 & 365, Intune, Configuration Manager, Azure Active Directory, Office 365, Teams, Surface products).• A trusted advisor and consultative technical seller with a growth mindset by developing and maintain advanced level delivery, discovery, demo, workshops, documentation and whiteboarding skill.• Knowledgeable about Microsoft product strengths to unblock competitive blockers and win the technical decisions.• Knowledgeable about escalating blockers, and when to push back on customer objections.• Support K12 and Hi-Ed customers in multiple regions as they adopt modern work technologies.• Collaborate and help manage with sales team members, Technical Specialist peers and communities, product teams, engineers, and Microsoft partners for best possible solution to customer needs. Show less

    • Consultant / Premier Field Engineer
      • Aug 2013 - Jan 2018

      As a Microsoft consultant, I provided expertise and guidance on Microsoft products and technologies to organizations seeking to optimize their IT infrastructure. I worked with clients to understand their business requirements and provide tailored solutions that meet their specific needs.As a Premier Field Engineer, I provided high-level support and expertise to Microsoft enterprise customers. I focused on helping customers solve complex technical problems and achieve their business objectives.• Assess the client’s current IT infrastructure and identify opportunities for improvement.• Design, develop, and implement custom solutions using Microsoft technologies such as Windows, Azure, Office 365, System Center Suite, and others.• Provided technical support and troubleshooting assistance to clients.• Conducted training sessions and workshops to help customers understand and use Microsoft technologies effectively.• Keep up to date with latest Microsoft technologies and trends and provided recommendations to clients on how to leverage them to achieve their business objectives.• Built proof-of-concept environments for customers interest and identify possible blockers for adoption.• Implemented automation solutions as needed for customers using PowerShell and Orchestrator Runbooks.• Provided technical knowledge to FTEs in charge of implementation projects. • Created SOW’s and RFPs for proposed work that required architecting and implementing device management solutions.• Architect designed and implemented System Center Suite products to multiple Fed-Civ and DOD agencies while providing support to FTE engineers on new features to maximize the system solutions.Contributions• Continuing education on new Microsoft technologies, sales, and management courses.• Worked with College recruitment team (MACH) as in interviewer for college fairs and Microsoft “Finals day.”• Member of the Buddy System for new hires with Microsoft. Show less

  • Centers for Disease Control and Prevention
    • United States
    • Government Administration
    • 700 & Above Employee
    • System Center Configuration Manager Engineer
      • Aug 2011 - Aug 2013

      Managed CDC workstations and servers using System Center Configuration Manager (SCCM) as a System Architect. Responsibilities: Ensure that SCCM infrastructure was operational and limit potential downtimes. Maintain workstation and server client health using custom Right-Click tools and 3rd party applications. Deployed Microsoft patches on monthly cadence schedule. Deployed line-of-business applications using standard protocols and custom PowerShell scripting methods. Helped maintain custom images and used OSD for image deployment. Built custom reports and dashboards. Implemented System Center Operations Manager and Virtual Machine Manager. Created custom SCORCH Runbooks for automation purposes. Attended weekly team meetings and presented on upcoming projects, issues, and solutions. Other technologies used included VMware ESXi, vCenter, Citrix XenDesktop, Citrix XenApp, AppSense, Active Directory and Group Polices. PowerShell, VBScript, HTML, HTA. Show less

  • Macy's
    • United States
    • Retail
    • 700 & Above Employee
    • Windows Architect
      • Jun 2010 - Aug 2011

      Member of the R&D team focused on testing, documenting and implement new software technologies within Macy’s corporate network. Attended weekly and monthly meetings reporting on project status updates, upcoming features, known issues and provided resolutions. Skills: Forefront Identity Management 2010, SQL Reporting, SCCM 2007, AD Administration, Windows 7 deployment and testing, PowerShell & VBScript, Lotus Notes, PeopleSoft Member of the R&D team focused on testing, documenting and implement new software technologies within Macy’s corporate network. Attended weekly and monthly meetings reporting on project status updates, upcoming features, known issues and provided resolutions. Skills: Forefront Identity Management 2010, SQL Reporting, SCCM 2007, AD Administration, Windows 7 deployment and testing, PowerShell & VBScript, Lotus Notes, PeopleSoft

  • Mirant
    • United States
    • Oil and Gas
    • 1 - 100 Employee
    • Sr. Analyst
      • Oct 2008 - Jun 2010

      System Administrator using SMS / SCCM to maintain Windows devices on Mirant network. Provided Tier 3 support for desktop support team. Responsible for executive level support. Skills: SMS 2003 / SCCM 2007, Sophos Encryption, VBScript, VB.Net, application packaging, software deployment, image creation and deployment, Windows patching, Windows client health, Windows XP & 7, Citrix virtual machines with thin client architecture. System Administrator using SMS / SCCM to maintain Windows devices on Mirant network. Provided Tier 3 support for desktop support team. Responsible for executive level support. Skills: SMS 2003 / SCCM 2007, Sophos Encryption, VBScript, VB.Net, application packaging, software deployment, image creation and deployment, Windows patching, Windows client health, Windows XP & 7, Citrix virtual machines with thin client architecture.

  • Nielsen
    • United States
    • Technology, Information and Media
    • 700 & Above Employee
    • IT Regional Manager / Desktop Support Engineer
      • Jan 2002 - Sep 2008

      Experienced and results-driven IT professional with a strong background in desktop support, project management, and IT leadership. Demonstrated expertise in providing efficient technical solutions to support over 200 employees in the Schaumburg, IL corporate office. Proven track record of success in optimizing systems, managing projects, and leading teams. Promoted multiple times for consistently exceeding expectations and delivering cost-effective solutions. Desktop Support Engineer - Provided desktop and laptop setup, imaging, and application deployment for 200+ employees. Ensured client health and maintained optimal system performance through proactive troubleshooting. Successfully resolved technical issues, ensuring minimal downtime and productivity distributions. Special Projects Lead - Managed computer inventory, implemented server tape backup solution, saving $60k annually. Streamlined printer setups, office moves, and handled one-off projects with utmost efficiency. Systems Administrator - Led the adoption of Sysprep method for imaging, enhancing efficiency and relaiablity. Developed custom software using Wise Software, facilitating the deployoment of line-of-business aplications. Created and deployed a Help Desk application using VB code which enhanced user support. Southeast Regional IT Manager - Managed 5 office locations and supervised a team of 8 IT staff members. Oversaw performance reviews, time-off, and monthly status reports. Coordinated hardware and software purchases, ensuring cost-effectiveness and compliance. Ensured server uptime, data backups, and security card access for all offices. Maintained comprehensive inventory records and managed Request for Proposal (RFP) process. Successfully executed office relocations, hardware installations, and network upgrades. Show less

Education

  • Mercer University
    Master of Business Administration - MBA, Business Administration and Management, General
    2021 - 2024
  • University of Phoenix
    BS, Computer Science
    2005 - 2008
  • Westfield
    High School
    1988 - 1992

Community

You need to have a working account to view this content. Click here to join now