Peggy Ho

Administrative Assistant at 文藻外語大學 Wenzao Ursuline University of Languages
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Contact Information
us****@****om
(386) 825-5501
Location
Copenhagen, Capital Region, Denmark, DK
Languages
  • German Professional working proficiency
  • English Professional working proficiency
  • Chinese Native or bilingual proficiency

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Bio

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Credentials

  • Goethe-Institut B1
    Goethe-Institut e.V.
    May, 2017
    - Oct, 2024

Experience

  • 文藻外語大學 Wenzao Ursuline University of Languages
    • Taiwan
    • Higher Education
    • 100 - 200 Employee
    • Administrative Assistant
      • Sep 2019 - Present

      •Resolved promptly customer inquiries and complaints via adjustments and compensations •Managed all key administrative functions to optimize productive education •Prepared professional documents by using necessary publishing software •Resolved promptly customer inquiries and complaints via adjustments and compensations •Managed all key administrative functions to optimize productive education •Prepared professional documents by using necessary publishing software

  • Centara Hotels & Resorts
    • Thailand
    • Hospitality
    • 700 & Above Employee
    • Front Office Management Intern
      • Feb 2019 - Jul 2019

      • Processed and handled swiftly guest requests, issues and complaints • Excelled in interactions with staff and guests from a multitude of cultural backgrounds • Acted as first point of contact for coordinating and resolving accommodation issues • Coordinated with various internal departments to ensure smooth hotel operation • Provided consulting and analytical skills for engineers to update and optimize room equipment • Processed and handled swiftly guest requests, issues and complaints • Excelled in interactions with staff and guests from a multitude of cultural backgrounds • Acted as first point of contact for coordinating and resolving accommodation issues • Coordinated with various internal departments to ensure smooth hotel operation • Provided consulting and analytical skills for engineers to update and optimize room equipment

  • NIKE Shoe Retail
    • Kaohsiung City, Kaohsiung City, Taiwan
    • Junior Sales Representative
      • Mar 2016 - Jun 2016

      • Identified customers’ needs and provided flexible customer service • Excelled in communications and dissolutions regarding customer conflicts • Identified customers’ needs and provided flexible customer service • Excelled in communications and dissolutions regarding customer conflicts

Education

  • 文藻外語大學 Wenzao Ursuline University of Languages
    Bachelor of Arts - BA
    2017 - 2021
  • Friedrich-List Gymnasium
    Exchange
    2015 - 2016

Community

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