Experience

NEFCO

• United States
• Wholesale
• 200 - 300 Employee

• Accounting Clerk

  • Mar 2023 - Present



Colt's Manufacturing Company LLC

• United States
• Sporting Goods Manufacturing
• 100 - 200 Employee

• Accounts Payable Associate

  • Nov 2022 - Feb 2023



Sullivan & LeShane, Inc.

• United States
• Government Relations Services
• 1 - 100 Employee

• Administrative Assistant

  • Jul 2022 - Aug 2022



Cintas/Aston Carter

• United States

• Administrative Assistant

  • Mar 2022 - Jun 2022



RLI Insurance Company

• United States
• Insurance
• 700 & Above Employee

• Operations Assistant

  • Sep 2021 - Nov 2021

  Underwriting Underwriting



MassMutual

• United States
• Financial Services
• 700 & Above Employee

• Policy Holder Specialist

  • Dec 2020 - Mar 2021

  • Team player - partner with others to achieve results. • Results oriented - focus on winning and consistently exceeding expectations • Solve problems - adapt to changes in the market, tech savvy and efficiently navigate through systems to resolve service requests as they arise • Organizational driver – play a role in the future of the organization through making suggestions and participating in the process to continually improve business needs • Send forms, letters, emails and referrals with adherence to policies and procedures. • Apply knowledge to handle many problems independently while seeking guidance within the unit. • Balance time effectively to ensure the departments expected service levels • Utilize multiple systems and tools to meet the established goals and objectives, including customer experience, first contact resolution, call quality and call handling time. • Leverage communication skills and demonstrating the ability to anticipate the needs of the callers. • Build rapport with each customer, • Understand how to create a best-in-class client experience and resolving customer requests. Show less



Hospital for Special Care

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Outpatient Admissions Representative

  • Dec 2020 - Mar 2021



Chubb

• Insurance
• 700 & Above Employee

• Claims Assistant

  • Sep 1999 - Dec 2019

  Insurance Claims Assistant motivated to succeed in a fast-paced and deadline-driven professional environment. Skills include maintaining system integrity, supporting department projects, and providing administrative support to a manager or department. Trained in all aspects of insurance billing, claims, and collections with knowledge of group insurance development of work processes and training guidelines. Passionate about continuous process improvement in the face of rapidly evolving and changing markets. Show less



KFC US

• United States
• Restaurants
• 700 & Above Employee

• Assistant Manager

  • Jun 1993 - Sep 1998