Staff Accountant

• Jul 2023 - Present

Accounts Receivable Specialist

• Nov 2022 - Present

Private Home Health Nurse/Hospice Nurse

• Mar 2020 - Feb 2022

Live In Caretaker

• Nov 2019 - Feb 2020

24/7 live in caretaker Assist with meals (cooking, sometimes feeding) Cleaning - laundry, vacuum, dishes, and taking the trash out Shopping Taking vitals Giving meds Showering and using the toilet Companionship 24/7 live in caretaker Assist with meals (cooking, sometimes feeding) Cleaning - laundry, vacuum, dishes, and taking the trash out Shopping Taking vitals Giving meds Showering and using the toilet Companionship

Home Health Care Provider

• Dec 2016 - Dec 2019

Slots Accountant

• Aug 2018 - Oct 2019

● Audit all NRT units for each property ● Run ATM reports for all units of each property and then balance each unit to the ATM report ● Run back office reports for each units at each property, ticket reports and the cash on hand to balance each property every day ● Research all ticket redemptions and bill breakers. Manually redeem in the system each ticket that was not properly redeemed in the system ● Research and resolve any ticket variance or cash on hand variances ● Properly move money between units within each property when there are variances due to being recorded incorrectly. ● Balance the NRT workbook back to the cage audit everyday per property ● Create a new NRT workbook each month ● Update formulas, links, rules, formatting and vlookups as needed ● File paperwork for each property Show less

Collections Specialist

• Oct 2014 - Apr 2016

• Handle the entire collections for both companies with a success rate of over 80% reduction in aging for each month• Call, email and fax letters to customers regarding their acct and any unpaid balances• Collect payment on all accounts no matter what month/period they owe for• Send and respond to emails• Process credit card and check payments• Create cash receipts and post the cash receipts into GP• Update and process credit cards in CRM• Contact customer’s regarding past due balances & NSF returns• Generate past due, 45 day collection letters and final cancellation letters due to non payments• Run a CC batch and upload into BlueFin• Run a monthly aging for all collections efforts• Prepare the bank deposit (for the days when we receive physical checks)• Work directly with the sales team and webmasters• Work out payment arrangements with customers• Reconcile accounts• Microsoft Dynamics Great Plains/CRM Show less

Accounts Receivable Specialist

• Oct 2014 - Apr 2016

• Calls/Letters/Emails on collections over 2 ½ months past due• Monthly invoice mailings (annual renewals) including inserts and the insert tracking (when applicable)• Partner companies collections and account management• Chargesbacks / NSF’s• Payment arrangements on past due/collections accounts• Credit card updates via phone, fax and online billing portals• Processing of Transfer of Ownerships in CRM• Billing changes: services, billing amount/or frequency, payment info• Cancellations tracking• Processing cancellations at 90 days past due for non-payment in billing system and processing cancellation report via Excel• Process account suspensions at 60 days past due to avoid future billing.• Excel spreadsheet for all accounts to be written off• Cash receipt processing, applying and batching in GP• Accounting related customer requests (account ledgers, invoice copies, payment receipts)• Updating contact info, and entering notes into CRM• Answering phones• Special projects for upper management when needed• Assisting other departments as needed·Bank deposits·Processing of invoices, add on sales and cash receipts Show less

CSR / Office Rep

• Apr 2014 - Oct 2014

• Call Center – Answering Phones • Answer phones for the Temecula store • Set up appointments for customers • Order parts • Daily bank deposit • Assist customers at the front counter • Check in parts • Give price quotes • Call Center – Answering Phones • Answer phones for the Temecula store • Set up appointments for customers • Order parts • Daily bank deposit • Assist customers at the front counter • Check in parts • Give price quotes

Accounts Receivable/Collections Specialist

• Aug 2013 - Nov 2013

***This was a temp position through Robert Half Accountemps*** • Heavy collections/third party collections • Collect payments for past due balances on accounts • Make hundreds of collection calls daily • Send emails regarding past due balances, payment plans and invoices/statements • Reconcile accounts • Set up payment plans with past due customers • Handle hundreds of accounts focusing on the 60+ day past due balances • Send emails regarding account status • Process credit card payments • Mail out statements and invoices to customers • Set up new accounts • View pending orders and release once credit card payments on prepaid accounts have been authorized or just release orders for established non prepaid accounts Show less

Accounts Receivable/Collections Specialist

• Jan 2013 - Jul 2013

***This was a temp position through Robert Half Accountemps*** • Send and receive emails regarding past due balances, payment plans and invoices • Heavy collection calls/third part collections • Oracle • Run and organize weekly aging reports for all accounts I was assigned to • Collect payments for past due balances on accounts • Make collection calls • Reconcile accounts • Set up payment plans with past due customers • Handle hundreds of accounts focusing on the 30+ day past due balances Show less

AR / Billing Cash Specialist SR / Supervisor

• Nov 2005 - Dec 2012

• Direct and manage a staff of 10+ including hiring, discipline, and terminations • Set up new employees in computer system appropriate to assignments • Reconcile timecards and all PTO of staff • Assign work to ensure department efficiency • Monitor employee and department accuracy • Research and correct any misapplied payments or transfers of credits • Run adjustment activity reports to balance against posted activity • Input and balance within Excel daily to track income for all CREDCO companies • Process Credit Card payments and enter into the daily balance report using Excel • Process check by phone payments and enter into the daily balance report using Excel • Open, code and work sheet checks and post them into the BARS database • Research payment/check issues and contact customers when applicable • Post payments to the accounts • Prepare daily banking deposits • Conduct all required audits • Oracle, Excel, MS Word, MS Power Point, MS Outlook, some MAS90 and some Quickbooks, Pivot Tables, etc Show less

Assistant Director / Teacher

• Jan 2005 - Nov 2005

• Assisted Director with administration • Managed office requirements • Managed classes along with other responsibilities • Led children in classroom and outdoor activities • Assisted with the preparation and dispensing of meals • Transported children as required or needed • Assisted Director with administration • Managed office requirements • Managed classes along with other responsibilities • Led children in classroom and outdoor activities • Assisted with the preparation and dispensing of meals • Transported children as required or needed

Consumer Disputes Clerk

• Jan 2001 - Oct 2003

Data Entry Process files via the three major credit bureaus Update consumer credit reports Filing Data Entry Process files via the three major credit bureaus Update consumer credit reports Filing