Cheryl Karoutsos
Loan Processor at East West Mortgage- Claim this Profile
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Bio
Lawrence Ragland
I had the pleasure of having Cheryl in my unit when I was Director of Account Reporting/Stop Loss in the Underwriting Department at BCBSMA. She showed great initiative and high energy in approaching her work, and was excellent at client and interdepartmental relations. Cheryl was a self-starter, full of new ideas and very good at customer service. Her loyalty, friendship, dedication and hard work were instrumental in making the Stop-Loss area a success.
LinkedIn User
I had the pleasure of working with Cheryl for close to 15 years at Blue Cross Blue Shield of Massachusetts. I initially worked with Cheryl in her roles as Stop Loss and Senior Stop Loss Analyst and was thrilled when she progressed to Manager of Stop Loss Reporting in 2010. Cheryl is the definition of a team player, and I not only enjoyed working with her but also learned a lot about stop loss from her along the way. I worked with her on several stop loss related projects, one of which spanned several years in duration. The long term stop loss project was focused on installing a new stop loss system and it was very challenging and frustrating for all involved, however Cheryl never lost her patience and was frequently called on to troubleshoot issues that required knowledge that others on the team did not possess. Without her stop loss knowledge, attention to detail, and problem solving skills the program would not have been implemented in a timely and successful manner. I feel fortunate to have worked with Cheryl over her tenure at Blue Cross Blue Shield of Massachusetts and know that she will be a great addition to a new organization.
Lawrence Ragland
I had the pleasure of having Cheryl in my unit when I was Director of Account Reporting/Stop Loss in the Underwriting Department at BCBSMA. She showed great initiative and high energy in approaching her work, and was excellent at client and interdepartmental relations. Cheryl was a self-starter, full of new ideas and very good at customer service. Her loyalty, friendship, dedication and hard work were instrumental in making the Stop-Loss area a success.
LinkedIn User
I had the pleasure of working with Cheryl for close to 15 years at Blue Cross Blue Shield of Massachusetts. I initially worked with Cheryl in her roles as Stop Loss and Senior Stop Loss Analyst and was thrilled when she progressed to Manager of Stop Loss Reporting in 2010. Cheryl is the definition of a team player, and I not only enjoyed working with her but also learned a lot about stop loss from her along the way. I worked with her on several stop loss related projects, one of which spanned several years in duration. The long term stop loss project was focused on installing a new stop loss system and it was very challenging and frustrating for all involved, however Cheryl never lost her patience and was frequently called on to troubleshoot issues that required knowledge that others on the team did not possess. Without her stop loss knowledge, attention to detail, and problem solving skills the program would not have been implemented in a timely and successful manner. I feel fortunate to have worked with Cheryl over her tenure at Blue Cross Blue Shield of Massachusetts and know that she will be a great addition to a new organization.
Lawrence Ragland
I had the pleasure of having Cheryl in my unit when I was Director of Account Reporting/Stop Loss in the Underwriting Department at BCBSMA. She showed great initiative and high energy in approaching her work, and was excellent at client and interdepartmental relations. Cheryl was a self-starter, full of new ideas and very good at customer service. Her loyalty, friendship, dedication and hard work were instrumental in making the Stop-Loss area a success.
LinkedIn User
I had the pleasure of working with Cheryl for close to 15 years at Blue Cross Blue Shield of Massachusetts. I initially worked with Cheryl in her roles as Stop Loss and Senior Stop Loss Analyst and was thrilled when she progressed to Manager of Stop Loss Reporting in 2010. Cheryl is the definition of a team player, and I not only enjoyed working with her but also learned a lot about stop loss from her along the way. I worked with her on several stop loss related projects, one of which spanned several years in duration. The long term stop loss project was focused on installing a new stop loss system and it was very challenging and frustrating for all involved, however Cheryl never lost her patience and was frequently called on to troubleshoot issues that required knowledge that others on the team did not possess. Without her stop loss knowledge, attention to detail, and problem solving skills the program would not have been implemented in a timely and successful manner. I feel fortunate to have worked with Cheryl over her tenure at Blue Cross Blue Shield of Massachusetts and know that she will be a great addition to a new organization.
Lawrence Ragland
I had the pleasure of having Cheryl in my unit when I was Director of Account Reporting/Stop Loss in the Underwriting Department at BCBSMA. She showed great initiative and high energy in approaching her work, and was excellent at client and interdepartmental relations. Cheryl was a self-starter, full of new ideas and very good at customer service. Her loyalty, friendship, dedication and hard work were instrumental in making the Stop-Loss area a success.
LinkedIn User
I had the pleasure of working with Cheryl for close to 15 years at Blue Cross Blue Shield of Massachusetts. I initially worked with Cheryl in her roles as Stop Loss and Senior Stop Loss Analyst and was thrilled when she progressed to Manager of Stop Loss Reporting in 2010. Cheryl is the definition of a team player, and I not only enjoyed working with her but also learned a lot about stop loss from her along the way. I worked with her on several stop loss related projects, one of which spanned several years in duration. The long term stop loss project was focused on installing a new stop loss system and it was very challenging and frustrating for all involved, however Cheryl never lost her patience and was frequently called on to troubleshoot issues that required knowledge that others on the team did not possess. Without her stop loss knowledge, attention to detail, and problem solving skills the program would not have been implemented in a timely and successful manner. I feel fortunate to have worked with Cheryl over her tenure at Blue Cross Blue Shield of Massachusetts and know that she will be a great addition to a new organization.
Experience
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East West Mortgage
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United States
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Banking
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1 - 100 Employee
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Loan Processor
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Dec 2020 - Present
Effectively act as a liaison between front-facing bank staff and the underwriters who research and approve loans. Provide accurate information Underwriters need to perform a risk assessment and a background check, preventing errors from increasing turnaround time. Act as a liaison between the Loan Officer and the Underwriter, double-checking lending guidelines and conditions related to each loan document before and after approval. Skills: Experience with mortgage loan software programs Verbal and written communication Good interpersonal and customer service skills Time-management and organization skills Ability to work with strict deadlines Ability to work in fast-paced environment Willingness to learn new concepts to grow and advance
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Blue Cross Blue Shield of Massachusetts
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United States
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Hospitals and Health Care
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700 & Above Employee
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Manager - Stop Loss Reporting / Account Reporting / Underwriting
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May 2009 - Aug 2014
Responsible for all aspects of the Stop Loss claims reporting area. Primary point of contact and trainer for Stop Loss customers. Responsible for managing, reviewing, tracking, and reporting of member’s claims in order to reimburse account’s benefits with high standards in HIPPA compliance environment. Effectively interviewed, hired, couched and led a team of associates within the Stop Loss area. Collaborated with members within Underwriting regarding consistent and accurate monthly Executive AVP and Senior VP management reporting to determine usage and value of their representation in monthly reporting. Leader with strong work ethics, professionalism, coaching, planning, process improvements, creativity, and team management. Proven accountability for multi-dimensional projects, excellent customer service, consulting services, and critical relationship management. Excellent attention to detail, deadlines, strong analytical, problem solving, and communications skills.Specialties: Management, Stop Loss, reinsurance, curriculum development, live training, webinar training, SME, process improvements, business requirements, testing and implementations.
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Sr. Stop Loss Analyst
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Mar 2007 - May 2009
Effectively supervised a team of associates within the Stop Loss area. Responsible for analysis and reporting of account's high cost cases covered under their Stop Loss benefits with BCBSMA or another Stop Loss carrier. Reported to internal area's with in the company as well as external stop loss brokers and consultants.
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Stop Loss Analyst
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Jan 1996 - Mar 2007
Responsible for analysis and reporting of account's high cost cases covered under their Stop Loss benefits. Reported to internal area's with in the company.
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Community
