Experience

Truly Social Games

• DevOps Engineer

  • Mar 2020 - Present



Wappworks Studio Inc. (dba Pocket Pinata Interactive)

• DevOps Engineer

  • Aug 2018 - Mar 2020

• Software Development Engineer In Test

  • Apr 2018 - Jul 2018



Agents of Discovery

• QA Tester

  • Mar 2017 - Oct 2017

  Created test plan, test case and regularly updated all QA documentationsBuild both Android and iOS app on Unity and submit to storeCreated Augmented Reality objects assets bundles



Eventbase

• QA Analyst

  • Sep 2016 - Jan 2017

  Improve the quality of Apps by adopting various testing techniques including sanity, regression and exploratory testingUse Charles and Postman for root cause analysis of issues and escalate high priority bugs to configuration and developer teamTrack Bugs and features related task on Redmine and JiraUse Google Docs to manage Features, Test Plan Test Cases and Reports



Westport

• IT Support

  • Sep 2015 - Apr 2016

  Provided second tier end user technical support to over 500 staff, not only to resolve but to eliminate the problemDiagnosed diverse issues while communicating and working effectively with both technical and non-technical usersDeployed new workstations and telephones, configuring network properties and install operating systems, software, drivers, and hardwareUsed different tools to Back up data and image computer/laptopAutomated software installation using Microsoft Development… Provided second tier end user technical support to over 500 staff, not only to resolve but to eliminate the problemDiagnosed diverse issues while communicating and working effectively with both technical and non-technical usersDeployed new workstations and telephones, configuring network properties and install operating systems, software, drivers, and hardwareUsed different tools to Back up data and image computer/laptopAutomated software installation using Microsoft Development Kit while effectively resolving bugs and minimizing user interface Show more Show less



Muhammadi Medical Store

• Assistant Manager

  • Jul 2011 - Aug 2012

  Facilitated the logistics of products in accordance with local/international policiesNegotiated with medical representatives to get discounts on purchasesQuickly learned Abuzar Software Accountancy and trained the workforce, which improved the inventory process and customer service



Muhammadi Medical Store

• IT Support

  • Mar 2010 - Dec 2010

  Installed software and hardware, including Microsoft Word, RAM and hard disk,to keep the system up to dateProvided software support through remote desktop client such as Team Viewer and gave instructions through phone which improved communication skills