Diann Davids

Senior Customer Success Manager at Compass IT Compliance, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Colorado Springs Area

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5.0

/5.0
/ Based on 2 ratings
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Seamus O'Reilly

Diann is a detail-oriented project manager who is intimately involved in all her projects. Her distinguishing feature lies in her commitment and efficiency in working on high-pressure cybersecurity projects, managing customer expectations and still having time to help and guide delivery teams. Working with Diann within a worldwide delivery team that operates both in the UK and USA time zones. Diann has always been just a phone call away, regardless of the time difference. She is always ready to assist and deliver the best for her clients,

Bill Whelan, PMP

I’ve been privileged to work closely with Diann for the past few years. As the Order to Cash PMO contact she worked directly with our team (AMS Sales Operations PMO) to ensure her team’s PM provided the requisite data and on-going, timely status on all aspects of their projects including: resources, financial benefits, and monthly status. She provides guidance and mentorship to her PM on all aspects of project methodology (LSS or PMI) based on her strong project management background. Thanks to Diann’s leadership the PMO achieved its FY14 metrics goals.

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Experience

    • United States
    • Computer and Network Security
    • 1 - 100 Employee
    • Senior Customer Success Manager
      • Jan 2023 - Present

    • United States
    • Information Technology & Services
    • 200 - 300 Employee
    • Senior Customer Success Manager
      • Dec 2021 - Dec 2022

    • Director, Customer Success Operations
      • Dec 2020 - Dec 2021

    • Associate Director Program Operations/Program Manager
      • Jan 2019 - Dec 2020

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • North America Operations Manager
      • Mar 2010 - Dec 2018

    • Sale and Customer Experience Manager
      • Oct 2000 - Mar 2010

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