Aaron Jordan Masanque, FPC

Manager, Customer Onboarding II at Lattice
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 2 ratings
  • (2)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Anthony Orque

Aaron is an absolute joy and pleasure to be around! Anywhere he would go, he would instantly brighten up the room with his charisma and charm. He always has a way of bringing a positive energy into the work environment, and in the workplace that immensely crucial to meeting deadlines and managing projects! I've had the pleasure of growing a bond with Aaron, both professionally and personally. He's a commendable and respected leader, and is exceptional at communicating effectively with others, whether it's his own team or respective clients. He prides himself on continuously improving and seeking new knowledge, for both professional and personal development! He exudes the type of confidence that inspires, and anyone lucky enough to be on his team better take notes, because there aren't many people that can do what he does! All the best Aaron!

Jennifer Deddeh

Aaron Jordan is a very skilled worker that motivates others. He taught me how to prioritize my time, be a dedicated worker, and give others great customer service.

You need to have a working account to view this content.
You need to have a working account to view this content.

Credentials

  • Fundamental Payroll Certification
    American Payroll Association
    Apr, 2017
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 400 - 500 Employee
    • Manager, Customer Onboarding II
      • Jun 2023 - Present

    • Manager, Customer Onboarding
      • Feb 2022 - Jun 2023

    • United States
    • Software Development
    • 100 - 200 Employee
    • Professional Services, Manager
      • Apr 2020 - Feb 2022

      - Lead a team a technical and non-technical consultants & manage professional development according to employee and company goals- Decreased SLA for Data Services and Payroll related projects by 50%- Founded and built specialized Data Migration/Data Services team and processes to provide a new service offering to Sales- Serve as client escalation point to PS projects- Support training and assessment standards to educate PS Team members on their respective products and service offerings- Increased NPS by 80+ points in one year Show less

    • Professional Services Team Lead
      • May 2019 - Apr 2020

    • Sr. Payroll Consultant
      • Dec 2018 - May 2019

    • Payroll Consultant
      • Jun 2017 - Dec 2018

    • Client Support Specialist
      • Mar 2017 - Jun 2017

    • Configuration Specialist
      • Aug 2016 - Feb 2017

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Land Acquisition Analyst
      • Oct 2014 - Jul 2016

      • Research and analyze public and third party market data with Excel (Pivot Tables, Graphs, Vlookup) and present market research analysis via PowerPoint to management team. • Liaison between Griffin Residential and subcontractors to collect and process invoices and purchase orders for billing, insurance documents, and review and draft contracts. • Reconcile and update project/property budgets • Create and maintain off-market database. • Create weekly and monthly market data and competition reports. • Support Purchasing Department in processing internal Purchase Orders, budget updates and budget reconciliation. Show less

    • United States
    • Education Management
    • 300 - 400 Employee
    • Mathematics Tutor
      • Mar 2015 - Oct 2015

      • Create lesson plans tailored to students’ specific mathematical needs from algebraic operations to complex differentiation and integration concepts. • Teach a variety of problem solving techniques for SAT and ACT standardized testing. • Create lesson plans tailored to students’ specific mathematical needs from algebraic operations to complex differentiation and integration concepts. • Teach a variety of problem solving techniques for SAT and ACT standardized testing.

    • Assistant Manager
      • Nov 2009 - Jan 2015

      • Trained new employees company policies, protocol, and procedures • Managed team’s efficiency and responsible for store transfers, fix-it lists, shipment received lists and sale lists. • Allocated daily work responsibilities to meet sales goals and deadlines. • Trained new employees company policies, protocol, and procedures • Managed team’s efficiency and responsible for store transfers, fix-it lists, shipment received lists and sale lists. • Allocated daily work responsibilities to meet sales goals and deadlines.

Education

  • Lewis University
    Master of Science (M.S.), Data Science
    2017 - 2019
  • National University
    Bachelor's degree, Mathematics
    2014 - 2016
  • Mt. San Jacinto Community College District
    Associate of Science (A.S.), Mathematics
    2012 - 2014

Community

You need to have a working account to view this content. Click here to join now