Marketing Intern

• Jun 2023 - Present

Food Delivery / Customer Relations

• May 2020 - Jun 2023

• Provide exceptional customer service through strong attention to detail and care of items for delivery to benefit delivery customer and food provider partner • Engage in service-oriented communication in face-to-face interactions with customers and restaurant clients • Mitigate risk for company brand and restaurant partner by innovative problem solving, quick and efficient delivery, and high levels of accountability • Provide exceptional customer service through strong attention to detail and care of items for delivery to benefit delivery customer and food provider partner • Engage in service-oriented communication in face-to-face interactions with customers and restaurant clients • Mitigate risk for company brand and restaurant partner by innovative problem solving, quick and efficient delivery, and high levels of accountability

Marketing Intern

• Jun 2022 - Aug 2022

• Provided support for social media efforts and other platforms, including LinkedIn, Instagram, and WorkOutLoud • Performed analysis of marketing and sales data through HubSpot • Completed audits of company website landing pages to improve SEO • Organized marketing collateral and documents in company-shared drives • Assisted with the distribution and delivery of marketing materials • Provided support for social media efforts and other platforms, including LinkedIn, Instagram, and WorkOutLoud • Performed analysis of marketing and sales data through HubSpot • Completed audits of company website landing pages to improve SEO • Organized marketing collateral and documents in company-shared drives • Assisted with the distribution and delivery of marketing materials

Realtor’s Marketing Assistant

• May 2020 - Aug 2021

• Collaborated with realtor to understand weekly goals to design content and special campaigns focused on engaging customers to drive goal attainment • Gave administrative support on specific projects including targeted mailer campaigns, news releases/newsletters, and other print and social media campaigns • Designed Excel database with slicers and pivot tables for analysis of clients and sales data • Collaborated with realtor to understand weekly goals to design content and special campaigns focused on engaging customers to drive goal attainment • Gave administrative support on specific projects including targeted mailer campaigns, news releases/newsletters, and other print and social media campaigns • Designed Excel database with slicers and pivot tables for analysis of clients and sales data

Server and Hostess

• Dec 2017 - Apr 2021

• Greeted 300+ customers with friendly, energetic service levels to ensure excellence in hospitality and customer experience. • Executed front of house functions including reviewing menu and specials sections, recording food and drink orders and managing monetary transactions • Interacted with the restaurant staff of 40+ members to ensure effective coordination of service, meal and drink pacing, and delivery of food at appropriate temperatures • Greeted 300+ customers with friendly, energetic service levels to ensure excellence in hospitality and customer experience. • Executed front of house functions including reviewing menu and specials sections, recording food and drink orders and managing monetary transactions • Interacted with the restaurant staff of 40+ members to ensure effective coordination of service, meal and drink pacing, and delivery of food at appropriate temperatures

Childcare Provider

• Jun 2018 - Jan 2020

• Provided day-to-day childcare services to children in multiple age groups by ensuring children’s safety, designing and leading age- appropriate activities, and assisting with their personal tasks • Communicated with parents to understand any special needs for their child including allergies, sensitivities, disabilities, etc. • Engaged with children in a manner that provided mental stimulation while managing their needs • Provided day-to-day childcare services to children in multiple age groups by ensuring children’s safety, designing and leading age- appropriate activities, and assisting with their personal tasks • Communicated with parents to understand any special needs for their child including allergies, sensitivities, disabilities, etc. • Engaged with children in a manner that provided mental stimulation while managing their needs

Hostess

• Dec 2017 - Dec 2019

• Provided premium customer service to customers entering the restaurant and over the telephone. • Greeted customers upon entering the restaurant, escorted customers to their tables, and/or advised on wait times. • Monitored/balanced server table levels. • Set up restaurant’s private room in advance of events and provided servers with any special instructions and timing of events. • Provided premium customer service to customers entering the restaurant and over the telephone. • Greeted customers upon entering the restaurant, escorted customers to their tables, and/or advised on wait times. • Monitored/balanced server table levels. • Set up restaurant’s private room in advance of events and provided servers with any special instructions and timing of events.