Tyler Economan
Customer Support and Operations Manager at INDEX Corporation- Claim this Profile
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Topline Score
Bio
Richard Rybak
Tyler as the person responsible for proposals supported my efforts with customers both internally and externally. His expertise in reviewing projects and determining the appropriate equipment and process shows his knowledge and expertise of machines and cutting tools. Tyler is also a valuable asset in the field and in conference calls with customers who readily appreciate his communication skills and technical knowledge. He is a valuable asset to our team and highly regarded be everyone, especially myself.
Brian Long
I worked with Tyler right after he graduated. He learned very fast and had tons of initiative. He was a very good addition to our engineering staff. He helped us overcome several problems and moved us forward. He is good to work with, has a good sense of humor, we all liked Tyler.
Richard Rybak
Tyler as the person responsible for proposals supported my efforts with customers both internally and externally. His expertise in reviewing projects and determining the appropriate equipment and process shows his knowledge and expertise of machines and cutting tools. Tyler is also a valuable asset in the field and in conference calls with customers who readily appreciate his communication skills and technical knowledge. He is a valuable asset to our team and highly regarded be everyone, especially myself.
Brian Long
I worked with Tyler right after he graduated. He learned very fast and had tons of initiative. He was a very good addition to our engineering staff. He helped us overcome several problems and moved us forward. He is good to work with, has a good sense of humor, we all liked Tyler.
Richard Rybak
Tyler as the person responsible for proposals supported my efforts with customers both internally and externally. His expertise in reviewing projects and determining the appropriate equipment and process shows his knowledge and expertise of machines and cutting tools. Tyler is also a valuable asset in the field and in conference calls with customers who readily appreciate his communication skills and technical knowledge. He is a valuable asset to our team and highly regarded be everyone, especially myself.
Brian Long
I worked with Tyler right after he graduated. He learned very fast and had tons of initiative. He was a very good addition to our engineering staff. He helped us overcome several problems and moved us forward. He is good to work with, has a good sense of humor, we all liked Tyler.
Richard Rybak
Tyler as the person responsible for proposals supported my efforts with customers both internally and externally. His expertise in reviewing projects and determining the appropriate equipment and process shows his knowledge and expertise of machines and cutting tools. Tyler is also a valuable asset in the field and in conference calls with customers who readily appreciate his communication skills and technical knowledge. He is a valuable asset to our team and highly regarded be everyone, especially myself.
Brian Long
I worked with Tyler right after he graduated. He learned very fast and had tons of initiative. He was a very good addition to our engineering staff. He helped us overcome several problems and moved us forward. He is good to work with, has a good sense of humor, we all liked Tyler.
Experience
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INDEX Corporation
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United States
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Machinery Manufacturing
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1 - 100 Employee
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Customer Support and Operations Manager
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Jun 2018 - Present
Transforming customer support, both internally and externally, into a competitive advantage.
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Applications Engineering Manager
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Dec 2013 - Jun 2018
Manager for INDEX Corporation's Proposal and Applications Engineering departments. Responsible for processes from the pre-sale proposal to the after-sale machine acceptance including machine configuration/specification and after-sales applications support and training.
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Proposal Engineering Manager
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Jan 2010 - Dec 2013
Manager for INDEX Corporation's Proposal Engineering Department. Managing the inside and pre-sales processes and supporting the outside sales efforts.
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Proposal Engineer
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Feb 2006 - Jan 2010
Supporting outside sales efforts for INDEX Single spindle CNC machine tools. Developing and generating appropriate technical sales documentation for outside sales department.
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CNC Programmer
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Oct 2004 - Feb 2006
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Education
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Purdue University
Bachelor of Science (BS), Manufacturing Engineering