Experience

FEV Tutor

• United States
• Education Administration Programs
• 1 - 100 Employee

• Academic Success Coach (Customer Success Manager)

  • Nov 2022 - Present

  Mid-Atlantic



St. Stephen's and St. Agnes School

• United States
• Primary and Secondary Education
• 100 - 200 Employee

• First Grade Teacher

  • Aug 2012 - Jul 2022

  Alexandria, Virginia, United States • Served as the primary point of contact for 14-18 stakeholders annually to ensure accounts’ success, quality delivery of services, and positive customer experience • Conducted quarterly check-in meetings using gap analysis to determine customer goals and drive performance outcomes by 20% • Accountable for managing 15-18 accounts to ensure goals and customer success were achieved • Communicated with 250+ stakeholders using feedback and engagement strategies to build long-term… Show more • Served as the primary point of contact for 14-18 stakeholders annually to ensure accounts’ success, quality delivery of services, and positive customer experience • Conducted quarterly check-in meetings using gap analysis to determine customer goals and drive performance outcomes by 20% • Accountable for managing 15-18 accounts to ensure goals and customer success were achieved • Communicated with 250+ stakeholders using feedback and engagement strategies to build long-term relationships Show less



The Cathedral School of St. John the Divine

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Elementary School Teacher

  • Aug 2007 - Jun 2012

  New York, New York, United States



University of Virginia

• United States
• Higher Education
• 700 & Above Employee

• Women’s Varsity Lacrosse Team

  • Aug 2002 - May 2006

  Charlottesville, Virginia, United States Earned All ACC, All ACC Academic, ACC Tournament MVP, and All American honors. Recipient of Weaver-James-Corrigan Postgraduate Scholarship.