Experience

Birmingham Water Works

• United States
• Consumer Services
• 1 - 100 Employee

• SCADA Analyst ► Water Filtration | Hardware & Software Installation & Storage | Troubleshooting

  • Jul 2022 - Present

  Due to my IT and water filtration background, I was promoted to train under SCADA Analysts in my new role . As a team, we install and maintain hardware and software for monitoring, controlling, and reporting raw and finished systems. In this role, I design, install, and program new instrumentation, telemetry, and controls. I also create programs and graphical interfaces for user control and data output. My daily workload includes troubleshooting SCADA system issues and serving on a 7-day/24-hour on-call basis. Show less

• IT Computer Operator II ► Hardware & Software Installation | Backup Storage | Helpdesk Support

  • 2011 - Jul 2022

  As a computer technician, I operated and maintained IBM 3490/3492/3590 tape drives, IBM Server 2096, and peripheral equipment. On a given day, I handled input/output data, including preparing equipment for operation, cold and warm startup, monitoring operations, and taking prompt corrective action in system error situations. I also installed and configured magnetic tape files and offsite backup storage. I process magnetic tape files and offsite backup storage, install and maintain hardware and software, and program source-code library maintenance. + Maintained and accumulated “up” and “down” time on equipment for various reports.+ Balanced daily accounting controls, using MS Excel, MS Access, etc. + Created user-friendly graphical user interfaces and submit data criteria.+ Ordered new equipment, office supplies, replacement parts, and lists of hardware for projects. Show less

• IT Computer Operator I ► Equipment Repair & Installation | Troubleshooting Issues | Customer Service

  • 2008 - 2011

  In this position, I operated and serviced an IBM 3490/3492/3590 mainframe computer, IBM Server 2096, and peripheral equipment. This included an output printer, console keyboard, scanner, paper burster, and decollator. I prepared equipment for operation and startup processing and conducted minor maintenance on computers, printers, and other office equipment. I also reviewed and installed updates.Some projects involved researching errors to troubleshoot issues interfering with control system or communication operations.+ Programmed servers, PLCs and radios.+ Created standard operating procedures and developed written guides to improve productivity. Show less

• Computer Operator Trainee ► Preventive Maintenance | Data Management | Compliance

  • 2005 - 2008

  Before joining the IT team, I worked with water distribution systems, guaranteeing compliance with AL Safe Drinking Water Act. Daily, I received chemicals, monitored chemical feed settings, and ensured feeders were properly functioning. I also collected water samples and led routine chemical and bacteriological physical tests from raw and finished water systems per chemical dosing standards. + Oversaw data collection/data entry regarding operations and equipment per ADEM Rules and Regulations. + Performed regular maintenance of plant equipment and installed hardware and software to adhere to SCADA monitoring and control.+ Analyzed operating trends and surface water conditions and compile reports on findings. Show less