Senior Director

• Jul 2021 - Present

- Co-Manage a large amount of our Healthrise Operations Teams in overseeing engagements spanning from EHR transformation, consultative support, and interim leadership, all the way to A/R outsourcing and technology implementation initiatives. - Serve on Leadership Team in helping define company’s strategic vision and ensure Operations is achieving projected growth rates. - Partner with Healthrise leaders to build out new service lines and adjust to the ever-changing healthcare landscape. - Continue to serve in client interim leadership capacities, most recently in an Interim VP role Show less

Director

• Jun 2019 - Dec 2021

- Served in key interim Director-level leadership roles in managing hospital revenue cycle functions for our clients. Supported Hospital Team that oversaw 3,000+ hospital colleagues and helped manage EHR operational readiness projects.- Oversaw team of 30+ consultants in helping drive forward comprehensive operational improvements from front to back-end revenue cycle functions.- Developed cost savings strategies for large, multi-facility healthcare systems during the COVID-19 pandemic. Adjusted from full on-site work to hybrid working environments that allow for both remote and in-person work structures. Show less

Senior Manager

• Jul 2018 - May 2019

• In addition to overseeing HealthRise on-site management team for both business office operations and IT services at Louisiana-based six hospital system, assisted with creating new IT/Epic vertical within company. Vertical focuses on technical support for Providers and providing subject matter expertise to current IT structures.• Expanded team's onsite scope to support additional Epic go-lives, Service Line expansions, and Customer Service / Credits resolution projects.

Manager

• Jul 2017 - Jul 2018

• Oversee HealthRise on-site management team for both business office operations and IT services at Louisiana-based six hospital system with $1.2 billion of annual net patient service revenue.• Manage team that lowered denials by over $30M, achieved 102% of cash goal, lowered claim errors by over 40% and improved clean claim rate by 30%, establishing record highs for hospital system in the prior year. In addition, work with IT team of 18 technology consultants responsible for building new Service Area within Epic system. Show less

Senior Analyst

• Jan 2017 - Jul 2017

• Interim Manager of Government Receivables for Louisiana hospitals, managed staff of 45 responsible for billing, claim denials and Medicaid and Medicare claims. Claim volume represented approximately 45% of hospital receivables. Reduced government denial volume by over 50%, while increasing government cash flow by 7%.• Consolidated five state-wide business offices into one centralized location.

Consulting Analyst II

• Jun 2016 - Dec 2016

• Spearheaded current state analysis of business office operations at Louisiana hospital system to hospital CFO. Client adoption of the assessment resulted in an expanded consulting engagement.• Assisted in Epic electronic medical records system implementation for hospital's business office. Served as both a Subject Matter Expert (SME) and superuser during go-live.

Consulting Analyst I

• Jul 2015 - Jun 2016

• Assisted Michigan-based 700 bed hospital in business office operations and Payor Relations.• Client reached lowest accounts receivable days outstanding in 17 years and exceeded cash flow goal 5 of the 7 months.

Marketing and Business Development

• May 2014 - Sep 2014

AllazoHealth is a healthcare analytics firm that tackles the growing issue of medication adherence. Personal Responsibilities: • Co-authored an industry white paper on managed care organizations’ medication adherence programs. • Published in numerous high-profile publications, including Managed Care, Crain, MarketWatch, MedCity News, and AISHealth. (http://allazohealth.com/mco-adherence-study) • Authored major portions of two grant requests resulting in Allazo securing $190,000 during its initial fundraising. Show less

Interim Business Director

• Apr 2013 - Mar 2014

Student-run organization that designs and engineers solar powered race vehicles. Team has won 7 of 11 National Championships and has had 5 podium finishes in the World Championships. Personal Responsibilities: - Managed fundraising, marketing, and advertising for the Team. Responsible for $2 million budget. - Worked 30 hours a week and raised $30,000 of in-kind support during the summer of 2013.

Public Relations Manager

• Jan 2013 - Apr 2013