Directeur Seriderm Maroc

• Mar 2023 - Present

Head Of Business Development

• Aug 2020 - Jan 2023

Business Development Director

• Jan 2018 - Aug 2020

• Organisation, gestion de la force de vente et le développement de nouveaux partenariats au Maroc et en Afrique francophone • Mise en place d’un système de reporting (KPIs) pour le suivi de l’activité et des équipes • Lancement de nouvelles solutions sur le marché. • Accompagnement à la définition des besoins et élaboration des cahiers des charges pour les systèmes d’information et de gestion, Business Intelligence, CRM et gestion des ressources humaines. • Gestion des projets (PMO) : - Direction des projets, planification et assistance lors des phases d’implémentation des solutions. - Suivi des budgets et de la qualité des projets Principaux projets gérés : Al Barid Bank, SG, OCP... Show less

Sales & Development Director

• Jul 2016 - Dec 2017

Animation of the sales function: - Definition of the business plan and annual budgets (turnover, margins, operating budgets, etc.) and the objectives of the sales team, - Strengthening of the positioning in the market segments covered and external growth by the signature of new distribution cards - Management of the negotiation of major contracts and development of export sales activity - Planning and implementation of an annual Marketing plan: Communication, National and international congresses, Workshops, etc. - Management of the supplier relationship: definition of Business Plans (commercial and Marketing actions, budgets, etc.), - Organization and monitoring of sales administration: purchase orders, margin control, destocking, invoicing and collection - Supervision and motivation of the sales force: establishment of a reporting system and weekly monitoring of teams, a remuneration policy and a regular evaluation plan er, - Establishment of a technical training and personal development plan (sales techniques, product training, etc.) to promote autonomy Show less

Business Unit Director

• Sep 2012 - Jun 2016

Animation of the sales function: - Definition of the business plan and annual budgets (turnover, margins, operating budgets, etc.) and the objectives of the sales team, - Strengthening of the positioning in the market segments covered and external growth by the signature of new distribution cards - Management of the negotiation of major contracts and development of export sales activity - Planning and implementation of an annual Marketing plan: Communication, National and international congresses, Workshops, etc. - Management of the supplier relationship: definition of Business Plans (commercial and Marketing actions, budgets, etc.), - Organization and monitoring of sales administration: order forms, margin control, destocking, invoicing and collection - Supervision and motivation of the sales force: establishment of a reporting system and weekly monitoring of teams, a remuneration policy and a regular evaluation plan er, - Establishment of a technical training and personal development plan (sales techniques, product training, etc.) to promote autonomy Animation of the technical department: - Definition of project management, planning, management procedures maintenance, start-up and user training contracts - Development of the culture of responsiveness of the technical team and of listening to the customer - Establishment of a synergy between the sales and technical teams, oriented service and Customer loyalty - Implementation of a continuous training and technical certifications plan Proposal and management of the ERP implementation project (Sage X3): Team management, CRM, reporting automation, sales administration, management complaints and after-sales service ... Show less

Sales Director

• Apr 2003 - Aug 2012

Consolidation of the position of N ° 1 integrator of Sage PME and MGE management solutions in Morocco (120 projects per year) Launch and development of the Document Management and Organization Solutions BU and obtaining the status of 2nd MEGA partner in the world Enrichment of the offer with electronic document management solutions (Arco and OnBase), Process modeling, Urbanization of information systems and GRC risk management (MEGA), Collection and pre-litigation management (MetaMicro), ... Management direct and indirect sales and development of cross-sell and up-sell Show less