Senior Commercial Property Manager

• Eki 2018 - - Halen

Manage the day to day operations for 13 retail properties throughout the state of Texas and Louisiana totalling just over 1 Million SF.Texas markets include Houston Metro, Arlington, Amarillo, Midland/Odessa, and Kenedy, TX. Louisiana markets include Shreveport. Manage the day to day operations for 13 retail properties throughout the state of Texas and Louisiana totalling just over 1 Million SF.Texas markets include Houston Metro, Arlington, Amarillo, Midland/Odessa, and Kenedy, TX. Louisiana markets include Shreveport.

Notary Public

• Oca 2010 - - Halen

Assistant Commercial Property Manager

• Şub 2017 - Eki 2018

•Assist Senior Manager on approximately 700,000 Sq. Ft. of Office, Medical, and Flex Space. • Assist Senior Manager with supervising 7 members of engineering and administrative staff. • Oversee Vendors to ensure compliance with service contracts. • Preparation, assembly, review and implementation of client approved operating and capital budgets for 6 buildings with different client’s expectations, accountants, and formats.• Preparation of operating expense reconciliations for NNN, Base year, and Modified Net Leases. • Conduct routine property inspections to prevent and identify problems and exposures. • Ensure adherence to owners’ policies and procedures, as well as compliance with codes, regulations and governmental agency directives. • Assure optimal functioning of building life safety and security systems. • Follow established AR/AP guidelines including contacting tenants to follow-up on payment status and performinglock-outs as necessary. • Reviewing and ensuring accuracy of accounts payables as it ties to the budget as well as ensuring that the billing matches the scope of work. • Receive work order requests through the IMPAK system and coordinate repairs with the building technician or vendor as appropriate. • Abstract tenant leases and renewals and enter into accounting system per SOC procedures.• Assist Property Manager with maintaining personal contact with owners by conducting conference calls, emailing property updates, and attending client site visits and meetings.• Prepare monthly financial reports according to owner's needs for Property Manager’s approval and submission. • Ensure compliance with management agreements. • Work side by side with and independent of the Senior Property Manager to facilitate property management, accounting, marketing and construction needs.

Mixed Use Property Manager

• Eyl 2016 - Şub 2017

• Responsible for the on-site Management and Leasing of 70,000 sq. ft. of Retail & Multifamily space. • Obtained property without staff. Interviewed, hired, & trained new staff. • Elevated & enforced preventative maintenance and housekeeping schedules. • Collected Retail Tenant’s disputed CAM expenses, and closed 2016 with less than 1% delinquency forcommercial & multifamily books. • Preparation of operating expense reconciliations for NNN leases. • Marketed space and obtained LOI's for 2 shell retail spaces that have been sitting vacant for over 2 years without TI allowances. • Retained 98% leased percentage in Multifamily units while leasing at market rates.• Enforced previously ignored late, NSF, and early termination fees. Increased ancillary income on parking, cable, and internet.• Implemented a go green initiative by partnering with the City of Waco’s Solid Waste department. The service was free if 85% of the Residents provided written consent to participate. Additionally, as light bulbs & air filters were changed they were updated to LED or HE filters.• Collaborated with tenants & downtown business owners to modify a trolley route to benefit the property.• Encouraged Tenants to participate in Downtown Waco’s “First Friday” event, promoting local businesses through Retail & Restaurant Promotions, & Sidewalk Sales the first Friday of each month.• Circulated a monthly newsletter to Residents highlighting the sales and promotions of Retail Tenants, & announcing local & property events. • Held a quarterly “Town Hall” for Retail Tenants to provide an open forum for suggestions on driving business and concerns about issues like downtown parking, trolley routes, or construction. • Negotiated an agreement with a local hardware store to beat or match HD Supply rates on all tools and supplies so long as we exclusively utilized their store for purchases of lightbulbs, filters, & janitorial supplies.

Commercial Property Manager

• Oca 2016 - Eyl 2016

Manage tenant relations and vendor services for 4 office buildings totaling 221,655 sq. ft.Oversee the transition of ownership and management for two buildings. This included evaluating services and contracts, bidding for new services, preparation of property budgets, and the review of tenant leases, amendments, and estoppels.Facilitation of various lender required repairs at all buildings. Examples include: Full building waterproofing, Restroom(s) Remodel (10), Parking lot repairs, LED retrofit of exterior light fixtures, and various ADA compliance projects.Maintain building delinquency and collections. Prepare monthly reports for owners.

Assistant Property Manager

• Mar 2012 - Oca 2013

Assisted in managing one phase, on a 2 phase property. (400+ units)Responsible for bookkeeping, and maintaining property within budgetary requirements.Managing 12 staff members; including 3 leasing agents and 9 maintenance/housekeeping team members of various responsibilities.Developing and implementing marketing strategies, and maintaining positive tenant relations. Assisted in managing one phase, on a 2 phase property. (400+ units)Responsible for bookkeeping, and maintaining property within budgetary requirements.Managing 12 staff members; including 3 leasing agents and 9 maintenance/housekeeping team members of various responsibilities.Developing and implementing marketing strategies, and maintaining positive tenant relations.

Assistant Property Manager

• Oca 2010 - Şub 2012

Assisted in managing a 500+ Unit apartment community with over $490,000 in monthly rental income. Reduced monthly loss to lease $17,970.00 within 9 months by increasing effective rents, reducing concessions, and not renewing consistently delinquent tenants. Reduced delinquency from 10% to be consistently less than 1% by auditing accounts, enforcing late fees, and maintaining correspondence with delinquent residents.Reduced bad debt by implementing payment plans on move out balances, which in turn reduced fees paid to collection agencies, decreased collection settlements, and resulted in $18,298.00 being collected in 2011.Supervised 16 staff members including 5 leasing agents and 11 maintenance team members.Organized and led weekly training meetings to update staff on company goals and safety expectations. Mentored 2 leasing agents who were promoted to Assistant Managers on other properties.