Experience

Cats Only Veterinary Clinic

• United States
• Veterinary Services
• 1 - 100 Employee

• Client Relations Coordinator and Social Media Manager

  • Aug 2017 - Present

  My mission as the Client Relations Coordinator for Cats Only Veterinary Clinic is for the people. My focus is to provide exemplary customer service to the clients while performing all responsibilities of the position. to create and nurture long-term relationships with customers. I will resolve any issues that arise to ensure customers are satisfied with our services. In this role, I will be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfill them. My goal is to help Cats Only Veterinary Clinic safeguard our revenue while retaining and building our clientele. Show less



The Ohio State University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Teaching Associate

  • Aug 2015 - May 2017

  -Involved with ongoing development and design of course curriculum -Contributed to the development of appropriate teaching materials to ensure content and methods of delivery met learning objectives -Co-taught Publication Design and Production (AGRCOMM 4130), Advanced Agricultural Communication Technology (AGRCOMM 5530), and Agricultural Feature Writing (AGRCOMM 5135) -Involved with ongoing development and design of course curriculum -Contributed to the development of appropriate teaching materials to ensure content and methods of delivery met learning objectives -Co-taught Publication Design and Production (AGRCOMM 4130), Advanced Agricultural Communication Technology (AGRCOMM 5530), and Agricultural Feature Writing (AGRCOMM 5135)



United States Trotting Association

• Columbus, Ohio

• Information & Research Intern

  • May 2016 - Aug 2016



National FFA Organization

• United States
• Non-profit Organization Management
• 100 - 200 Employee

• Agriscience Fair Judge

  • 2016 - 2016



The Ohio State University

• United States
• Higher Education
• 700 & Above Employee

• Resident Manager

  • Jun 2012 - May 2013

  -Managed the front office which serves the residents and guests of the building/complex -Hired, trained, and supervised 10-12 student Office Assistants -Ensured quality customer service in the office area -Provided assistance to student and higher-level University Housing staff -Served as a liaison between University Residences and Housing Services through providing up-to-date information regarding building vacancies, room changes, key problems, and other residence hall-related issues -Ensured the office runs efficiently and effectively to provide general services to students -Ensured that the front desk area, including hall lobbies and public spaces are well-decorated to feel more like home to residents -Maintained high level of security with respect to Applewood Village's safety through close communication with OSU ATI police -Served as a leader on the paraprofessional staff team to foster collaborative and healthy staff relationships -Scheduled student Office Assistants to work shifts at Applewood Village's front desk Show less