Experience

Big Lift, LLC - Big Joe Forklifts

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Implementation & Customer Experience Lead

  • Aug 2022 - Present



Local Motors

• United States
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Deployment Project Manager

  • Jul 2021 - Jan 2022

  • Led project management as the direct point of contact for clients, stakeholders, partners & deployment team for all West Coast AV deployments • Managed and communicated critical project duties including, AV test and verification plans, project schedules, federal grant planning • Navigated technical integration and planning with traffic engineers, validation, sales, logistics, and service/maintenance to meet project deadlines • Provided technical support in government relations, including the AV public roadway approval process with the DMV & NHTSA • Created and led the formal AV test & validation plans for two robotic systems • Led the creation of Standard Operating Procedure (SOP) improvements including detailed route analysis, risk assessment & mitigation plans • Supported go-to-market entry for priority channel partners in Canada and Japan Show less



Transdev North America

• Ground Passenger Transportation
• 700 & Above Employee

• Deployment Specialist

  • Jan 2020 - Aug 2021

  • Oversee and plan the Deployment of the EasyMile EZ-10 (Gen 1, 2 & 3) on new routes and projects throughout the US• Collaborate with traffic engineers, electrical engineers, vehicle programmers, clients and project management to execute deployments • Create project timelines to track progress & action items• Update clients and stakeholders on deployment progress• Create autonomous vehicle testing data collection spreadsheets for the team and clients• Utilize MS 365 applications including Teams, SharePoint, Planner, and Excel, to organize, prioritize and delegate tasks to the deployment team• Schedule operations, testing, maintenance downtime and programming• Spearhead in-depth safety analysis documents to the National Highway Traffic Safety Administration (NHTSA) for approval to operate on public roads (BOX7/Certifications import applications) • Liaison between clients and NHTSA • Create safety training procedural documents and videos for all North America Transdev Autonomous Vehicle Operators to perform• Data collection management for vehicle maintenance, vehicle issue tracking, service hours, and video footage• Collaborate with electrical engineers to diagnose & resolve issues on-site and remote• Program new routes and route extensions for deployments (EasyMile software)• Remote support debugging vehicle issues• Replacing & calibrating LIDARs on the EasyMile EZ-10• Replacing and installing PCs & hardware; GPS antennas, displays, control panels, fuses, electrical wiring, electrical circuits/boards Show less

• Dispatch Specialist

  • Jan 2019 - Jan 2020

  • Fleet supervision/vehicle monitoring• Back-end ride booking (for on-demand service)• Vehicle maintenance & issue tracking• Report vehicle issues to engineers• Vehicle data & service reporting

• Autonomous Vehicle Operator

  • Mar 2018 - Jan 2019

  • Operate an EasyMile Autonomous vehicle (EZ-10 Gen1, 2 & 3)• Ensure Automated Driving Systems run properly, including the GPS status, navigation software, routine hardware checks• Vehicle data & service reporting• Ensure safe operation



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Delivery Driver

  • Aug 2018 - Feb 2019

  • Deliver packages in a timely manner. • Regular equipment & safety checks. • Use online applications to report delivery progress from the field. • Deliver packages in a timely manner. • Regular equipment & safety checks. • Use online applications to report delivery progress from the field.



Babcock Ranch

• United States
• Real Estate
• 1 - 100 Employee

• Sous Chef

  • Jan 2016 - Jan 2018

  Kitchen restaurant management. Sous Chef. Kitchen restaurant management. Sous Chef.



Venetian Golf & River Club

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Sous Chef

  • Jan 2016 - Jan 2017

  Kitchen Restaurant management. Kitchen Restaurant management.