Robert Maroun

IT Specialist at Global Partner Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Laval, Quebec, Canada, CA
Languages
  • English Professional working proficiency
  • Arabic Native or bilingual proficiency
  • French Professional working proficiency

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Credentials

  • Learning Microsoft Dynamics 365: The Basics
    LinkedIn
    Jun, 2023
    - Oct, 2024
  • Azure Active Directory: Basics
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Learning PowerShell Core
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Microsoft Cloud Fundamentals: Exchange Online and Security
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Microsoft Office 365: Administration (Office 365/Microsoft 365)
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • MS-040T00-A : Manage SharePoint and OneDrive in Microsoft 365
    Microsoft
    Nov, 2020
    - Oct, 2024
  • Verified International Academic Qualifications
    World Education Services
    Nov, 2019
    - Oct, 2024
  • Verified International Academic Qualifications
    World Education Services
    Nov, 2019
    - Oct, 2024

Experience

  • Global Partner Solutions
    • Canada
    • Operations Consulting
    • 1 - 100 Employee
    • IT Specialist
      • Dec 2022 - Present

  • Saint Joseph University of Beirut
    • Lebanon
    • Higher Education
    • 700 & Above Employee
    • System Administrator
      • Sep 2019 - Oct 2022

      Troubleshoot, optimize and fix M365 issues( Global Admin M365 Azure AD, Exchange Online, SharePoint Online, Teams, OneDrive, Security & Compliance )Install and configure AAD Connect.Maintain AD, GPO, DNS, DHCP as a domain adminAdminister Virtualization with VMware, Vsphere, ESXi and Hyper-V.Perform backups with VEEAM.Automate tasks and report with PowerShellConfigure and deploy TrendMicro ApexOne Antirvirus server.Manage WDS, WSUS and File Servers.Respond and solve tickets through JIRA Helpdesk Show less

    • Information Technology Support Technician
      • Oct 2013 - Aug 2019

      Install and configure software/hardwareCreate Virtual machines ( virtualbox, Hyper-v )Manage AD, GPO, DNS, DHCPCapture and deploy images through WDSSetup new computersIdentified issues, analyzed information and provided solutions to problems.Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.Configure HP Switches, Create VLANs.Resolve tickets through SCSM HelpdeskBulk deployment and inventory with PDQ

  • Microsoft
    • United States
    • Software Development
    • 700 & Above Employee
    • Microsoft Office 365 Administrator Support
      • Feb 2022 - Sep 2022

  • Microsoft | Upwork
    • Microsoft Office 365 Administrator Support
      • Feb 2022 - Feb 2022

Education

  • Saint Joseph University of Beirut
    Master's degree, Information Technology applied in Entreprises
    2016 - 2018
  • AUL (Arts, Sciences and Technology University)
    Bachelor Degree, Business Administration - Banking & Finance
    2008 - 2011

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