Experience

Ryder Truck Rentals Canada

• 1 - 100 Employee

• Lead Collection Specialist

  • Oct 2007 - Present

  Lead Collection Specialist with Ryder Truck Rentals Canada Work with Directors of Operations, Directors of Sales, all necessary field / SSC personnel and Ryder customers as it relates to activities associated with collection of past due accounts receivable, dispute resolution and mitigation of risk associated with over credit limit scenarios. Coordinate collection efforts with Ryder management to ensure that financial objectives/goals are achieved. - Resolve disputed items by gathering facts and information from internal and external customers including the identification of the appropriate point of contact at the customer location and coding of the disputes in the nFusion platform. - Credit memo preparation, review and submission for processing. - Identify recurring problems and make recommendations for process improvements. - Establish, prepare for and participate in multiple conference calls to review high-risk accounts at the Director and Vice President level - Prepare and submit forecasts on a monthly basis that may include combining of multiple forecasts from other individuals - Make day to day credit decisions on service extension to existing customers - through account analysis and negotiation with internal/external customers - Make recommendations based on negotiation and analysis for discontinuance of service and preparation of files for contractual default - Serve as the senior process owner relative to receivable management (to include collection of contractual lease payments) in coordination with the Director of Operations Show less


Pollock NationaLease
• Truck Transportation
• 1 - 100 Employee
• Credit Specialist

  • Mar 2002 - Oct 2007